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Team Composition for DIGIT Implementation

Program Execution Teams
Team Size
Roles/Actors
Proposed Composition
Timelines
Location
Program Management
2
Program Leader Program Manager
State / Deputation (External Consultants can be onboarded here if required)
Full-time
Central
Domain Experts
1-2
Domain experts for mCollect and Trade License
Senior Resources from ULBs / State Govt Depts. who can help in
  1. 1.
    interpretation of rules
  2. 2.
    propose reforms as required
From initiation till requirement finalisation/rollout
Central
Coordination + Execution Team
1 per ULB
Nodal Officers per ULB
ULB Staff (Tax Inspectors / Tax Suprintendants / Revenue Officers etc)
Full-time
Local
Technology Implementation Team
6-8
1 Program Manager 1 Sr. Developer 1 Jr. Developer 1 Tester 1 Data Migration Specialist / DBA 1 DevOps Lead 1 Business Analyst 1 Content / Documentation Expert
Outsourced
From initiation to rollout
Central
Data Preparation and Coordination (MIS)
1-2
MIS / Data / Cross-functional
Outsourced / Contract
Full-time
Central
Capacity Building / IEC
2-4
Content developers and Trainers / Process Experts
Outsourced / Contract
For 6-12 months post rollout
Central
Monitoring
4-6
Nodal Officers one per 2/3 Districts
State / Deputation
For 3-6 months post rollout
Semi-local
Help Desk and Support
4-5
Help Desk Support Analyst
Outsourced
For 12 months post rollout / as per contract
Central
Title
Responsibilities
Qualifications
Program Manager
Day to day project ownership/management and coordination within the project team as well as with State PMU
MBA / Relevant
Required 10+ years of Project/Program management experience implementing Tally / ERP Systems in large government deployments with extensive understanding of finance and accounting systems
Tech Lead / Sr. Developer
Decides all technical aspects/solutioning for the project in coordination with project plan and aligns resources to achieve project milestones
B.Tech / M.Tech / MCA
Required 8+ years of technology/solutioning experience. Preferred experience in deploying and maintaining large integrated platforms/systems
Jr. Developer / Support Engineer
Takes leadership with respect to complex technical solutions
B.Tech / M.Tech / MCA
Required 5+ years IT experience with skills such as Java, Core Java, PostgreSQL, GIT, Linux, Kibana, Elasticsearch, JIRA - Incident management, ReactJS, SpringBoot, Microservices, NodeJS
Tester / QA
Tests feature developed for completeness and accuracy with respect to defined business requirements
B.Tech / M.Tech / MCA
Required 5+ years IT experience with skills such as users stories and/use cases/requirements, execute all levels of testing (System, Integration, and Regression) JIRA - Incident management
Data Migration Specialist
Works with data collection teams to collect, clean and migrate legacy data into the platform
Candidate with strong exposure to data migration and postgreSQL with 5+ years of experience in migrating data between disparate systems. Hands-on experience with MS Excel and Macros.
DevOps Lead
In the case of the cloud: Owns all deployments and configurations needed for running the platform in the cloud
In the case of SDC: Works with SDC teams on deployments and configurations needed for running the platform in SDC
5+ years of overall experience Strong hands-on Linux experience (RHEL/CentOS, Debian/Ubuntu, Core OS) Strong hands-on Experience in managing AWS/Azure cloud instance Strong scripting skills (Bash, Python, Perl) with Automation. Strong hands-on in Git/Github, Maven, DSN/Networking Fundamentals. Strong knowledge of CI/CD Jenkins continuous integration tool Good knowledge of infrastructure automation tools (Ansible, Terraform) Good hands-on experience with Docker containers including container management platforms like Kubernetes Strong hands-on in Web Servers (Apache/NGINX) and Application Servers (JBoss/Tomcat/Spring boot)
Business Analyst
Works with domain experts to understand business and functional requirements and converts them into workable features
Tests feature developed for completeness and accuracy with respect to defined business requirements
BE / Masters / MBA
5+ years of experience in: Creating a detailed business analysis, outlining problems, opportunities and solutions for a business like Planning and monitoring, Variance Analysis, Reporting, Defining business requirements and reporting them back to stakeholders
Content / Documentation Expert
Works on documentation and preparation of project-specific artefacts
Good experience in creating and maintaining documentation (multi-lingual) for government programs. Ability to write clearly in a user-friendly manner. Proficiency in MS Office tools
Data Preparation and Coordination (MIS)
Works with ULB teams to gather data necessary for the deployment of the platform and guides them in operating the platform
BCom / MCom / Accounting Background
1+ year of experience along with a good understanding of MS Excel and Macros and good typing skills
Capacity Building / IEC Personnel
Works with ULB teams on-site on creating content and delivering training
BCom / MCom / Accounting Background
  • Required demonstrated experience in building the capacity of government personnel to influence change;
  • Proficiency with IEC content creation/delivery, theories, methods and technology in the capacity-building field, especially in supporting multi-stakeholder processes
Help Desk Support Team
The first line of support for ULB teams to answer all calls which arrive with respect to the platform
BCom / MCom / Accounting Background
Knowledge of managing helpdesk, fluent in the local language, good typing skills. Strong process and application knowledge
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