# KPI Acceptance

## Introduction

Key Performance Indicators(KPI) are a way of showing certain insights from the data available which would help the key management authorities to take important business decisions in order to improve the business, enhance the business process and help the people improve the way of functioning. This exercise largely becomes dependent on the data.

The insight could be shown in various available forms such as line graph, bar graph or a tabular format.

## Data Table

| **Sr. No**         | **Module\*** | **KPI Chart Type\*** | **Description\***                                                                        |
| ------------------ | ------------ | -------------------- | ---------------------------------------------------------------------------------------- |
| <ol><li></li></ol> | PGR          | Line Chart           | Showing the status of closed complaints over a year month-wise                           |
|                    |              | Pie Chart            | Showing the various type of complaints                                                   |
|                    |              | Metric               | Showing the rate of different complaint status by percentage in a tabular format         |
| 2.                 | Property Tax | Horizontal Bar Graph | Showing the various information about property application status month-wise over a year |

## Procedure

### Data Definition

| Sr. No. | Column Name    | Data Type | Data Size | Mandatory | Description                                                                              |
| ------- | -------------- | --------- | --------- | --------- | ---------------------------------------------------------------------------------------- |
| 1       | Module Name    | Text      | 256       | Yes       | The name of the module for which the KPI  chart types have to be defined                 |
| 2       | KPI Chart Type | Text      | 256       | Yes       | The type of chart which has to display information                                       |
| 3       | Description    | Text      | 256       | Yes       | A brief description of the information that the chart has to display. Steps to fill Data |

### Steps to fill Data

1. Download the data template attached to this page.
2. Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
3. In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
4. Present the client with information about various available chart types.
5. Show the client how the various KPI’s will look on the web page by showing the reference page from the attachments.
6. After which the gather the information for various chart types and the information that the chart types have to display in the description column.
7. Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.

## Checklist

This checklist covers all the activities which are common across the entities.

| Sr. No. | Checklist Parameter                                                               | Example                              |
| ------- | --------------------------------------------------------------------------------- | ------------------------------------ |
| 1       | Make sure that each and every point in this reference list has been taken care of | [Checklist](../untitled-1/checklist) |

### Entity Specific Checklist

This checklist covers the activities which are specific to the entity:

| Sr. No.            | Checklist Parameter                                                                                          | Example |
| ------------------ | ------------------------------------------------------------------------------------------------------------ | ------- |
| <ol><li></li></ol> | Make sure that the chart types are chosen from the list of available chart types from the attachment section | -       |

## Attachment

{% file src="https://540844162-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MERG_iQW5oN4ukgXP8K%2Fsync%2Fc664a7a4214ae0be1f65ee6d2303f9d4e22302f0.xlsx?generation=1602050613982704&alt=media" %}
Configuration Data Template&#x20;
{% endfile %}

{% file src="https://540844162-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MERG_iQW5oN4ukgXP8K%2Fsync%2F2d4de29f46edc0f35d224e577e0e92de70e51b44.xlsx?generation=1602050614007804&alt=media" %}
Sample Data
{% endfile %}

{% file src="https://540844162-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MERG_iQW5oN4ukgXP8K%2Fsync%2Fededd0c9aed7d00478dbd2fd727f08f992055afd.xlsx?generation=1602050614127500&alt=media" %}
List of Available Chart Types
{% endfile %}

{% file src="https://540844162-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MERG_iQW5oN4ukgXP8K%2Fsync%2Fbfb6d75d18311e59fd087370ddcb021cfd610307.pdf?generation=1602050614293649&alt=media" %}
Sample PGR Dashboard
{% endfile %}
