Guide to user registration and user profile management
DIGIT users can sign up to use various modules through the online web portal or the mobile application login interface.
The first step to logging in to use the DIGIT modules is to register as a user.
Enter the ULB url in your browser. For instance, people of Punjab will use the link https://mseva.lgpunjab.gov.in/citizen/user/register to register for Punjab mSeva services.
Enter your Mobile Number, Name, City to register as a user. Click on the Continue button.
The system sends an OTP to the given mobile number. Enter the OTP.
Click on the Resend button on the screen in case you have not received your OTP. Click on the Get Started button after entering the OTP. You are now registered as a user in the DIGIT app.
Enter the URL https://egov-micro-qa.egovernments.org/citizen/ to log in to the system. Click on the Login button.
Enter your Mobile Number. Mobile app users can scan the QR code on the screen to file/track complaints. Click on the Continue button.
Enter the OTP sent to the registered mobile number. Click on the Continue button. You are logged in to the app.
Click on the drop-down icon next to your profile logo on the top right corner of the window to change your account details. Click on Edit Profile.
Enter your new user Name if you want to change the existing profile name. Select the applicable City from the drop-down list if you want to change your city settings. Enter your Email Id if you want to reset your email address.
Click on the Save button. The profile changes are saved and applied.
Users can change the language of the app from English to Hindi or the local language for ease and convenience. To change language click on the button labelled English adjacent to the profile icon.
Select the preferred language from the list of available languages. The system menu and prompts will now be displayed in the selected language.
To log out from the app click on the drop-down icon next to your profile logo on the top right corner of the window. Click on Logout.
You are logged out of the system.
Click on the camera icon to upload or change your Profile photo. Click on the Gallery button to select an image from your photo gallery or files on the computer. Select the file and click on the Open button. This will load the selected image as the profile picture. Click on the Remove button to delete the existing profile picture.