DIGIT 2.1 Changes to the Water & Sewerage Module
This version of Water & Sewerage allows users to:
Edit existing water or sewerage connection information using a workflow approval process
Associate a non-owner (connection holder) of the property to any connection
Apart from these, a non-owner can also apply for a new connection, track application and view bills/receipts in his/her name.
Modify connection information
Edit property details
Edit W&S particulars
Workflow approval process
W&S connection to a non-owner
Apply for a new connection
Modify connection holder
Bills in the name of the connection holder
Key Feature
Description
Edit property details
Start 'modify flow' by accessing the 'action button' at the footer of the connection details page
Choose from the two options 'Search Property' and 'Modify Property'
Using 'Search Property' search a property ID and replace the existing property ID associated with the connection
Click on 'Modify Property' to reach property information and make modifications
Modifications in property information will initiate workflow in property module
Edit W&S particulars
Under the 'modify flow' reach 'additional details' page
Change the required information page
Upload required documents
Apply/modify connection holder details
Additional card on 'property details' page to capture connection holder details at the time of applying for a new connection
The default option to capture connection holder details as 'owner details'
Provision to edit 'connection holder details' along with property and W&S details under the 'modify flow'
Miscellaneous features
Bills to be produced in the name of 'connection holder' present in the system
Access to 'My connections'
Search connection using both 'connection holder' and 'owner'
Demand correction from the employee side to handle use cases mentioned below:
Court case settlement
Arrears write off
DCB correction
Handling refunds
Modify connection, Bill amendment option in citizen side
Doc Links
Description