DIGIT 2.2 technical changes to the Public Grievance and Redressal Module
The API contract for PGR module is revamped based on the new contract. The module is now integrated with workflows, which provides flexibility in managing workflow configuration. The API is integrated with the new Digit-UI.
Integration with workflow
Clean and straightforward API structure compared to previous Rainmaker-pgr module
Functionality to migrate from old rainmaker-pgr module to the new version
Key Feature
Description
Complaint Filing and Tracking
The citizen can file the grievances and track the complaint status easily
Workflow Integration
PGR is now integrated with workflow service, the workflow for PGR now can be easily configurable
Migration
API to migrate data from old PGRmodule to the new format
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Doc Links
Description
PGR Service Technical Doc
PGR migration Doc