Key Feature

Description

Generate e-challans / bill

Capture user details and service details for miscellaneous services in the ULB in the eChallan form to generate an eChallan for the citizen

Search and Pay challan - Citizen and employee

Users can search, download and make payment for the bill in the system. Citizen will have the option to make payment using credit/debit cards. Also, a citizen can make payment for any challan irrespective of the service owner.

Edit/Cancel e-challan/bill

In case of any discrepancy, employees can edit challan details and generate a new challan or cancel the challan from the system.

Enable Digital payments for citizens - QR code, payment link in notifications, etc.

Citizens will receive a payment link through SMS and email notification to make payment.

QR code on the physical challans to scan and make payment for the service.

Doc Links

Description

Feature

Description

PT - Quick Pay

A Citizen can make property tax payment with or without login. Citizens can search property tax bills using the given search parameter and make online payments.

Citizens will receive a payment confirmation notification and a link to download the receipt.

Create Property

Simplified and clear call to action with in-app help for citizens while applying for new property registration.

My Properties

Citizens can view property created by them and for them under this section and take action like edit, pay, mutation, etc.

My Applications

Citizens can track the application status for their properties under this section. Also, they take action assigned to them during the workflow.

Doc Links

Description

core-services

business-services

municipal-services

e2e-services

localization

billing-service

bpa-calculator

bpa-services

user-otp

collection-services

bpa-services

firenoc-services

filestore

dashboard-analytics

egov-user-event

property-services

idgen

dashboard-ingest

firenoc-calculator

rainmaker-pgr

location

egf-instrument

firenoc-services

mCollect

mdms

egf-master

land-services

tl-services

access-control

egov-apportion-service

property-services

ws-services

egov-pdf

egov-hrms

pt-calculator

sw-services

egov-workflow

mCollect

pt-services

fsm-services

enc-service

rainmaker-pgr

egov-user

sw-calculator

egov-pdf

sw-services

pg-service

tl-calculator

reports

tl-services

searcher

ws-calculator

url-shortening

ws-services

zuul

fsm-services

egov-indexer

egov-notification-mail

egov-notification-sms

egov-persister

telemetry

user-otp

Title

Link

Manual Test Cases

Automation Source Code

Automation Readme

Kafka Approach Document

Sample Config File (for passing to execution command)

S.No.

Feature

Description

1

eChallan module

1. Generate e-challans / bill for all miscellaneous / Adhoc services which citizens avail from ULBs

2. Edit/Cancel e-challan/bill

3. The ability for ULBs to Notify citizens about the outstanding payments - Online(email & SMS) and offline.

4. Enable Digital payments for citizens - QR code, payment link in notifications, etc.

2

WhatsApp Bill Payment and PGR v2 integration with redesigned Chatbot (xState)

Bill Payment:

1. Search and View Bill `

   1. View my Bills

   2. Search Bills Based on

      1. Consumer Number

      2. Application Number

      3. Mobile Number etc

   3. View Bill

      1. Amount Due

      2. Bill copy (PDF)

2. Payment

   1. Pay bills through quick payment links

   2. Payment confirmation/failure notification

   3. Payment receipt (PDF) on successful payment

3. Multi-Language Support

   1. Hindi Localization (For Chats)

PGR:

1. Geo-Location tagging

2. Two steps complaint category and type

3. Hindi Localization (For Chats)

4. PGR v1 & v2 support

3

Property Tax Citizen flow UI/UX revamp

Updated workflows and user interface changes in the following business cases -

• PT - Quick Pay

• Create Property

• My Properties

• My Applications

S.No.

Updated Feature

Description

1

Fire NOC Enhancements

Send back to Citizen in Fire NOC

2

Property Tax Enhancements

Arrears Breakup in Property Tax Due

3

Hindi Localization

Hindi Localization of all labels, messages, notifications, and MDMS drop-down data of all the modules

4

QA Automaton of APIs

APIs automation for

• Core Services

• Business Services

• Municipal Services

  • End to End APIs automation for Property Tax, Trade License, mCollect, Water & Sewerage, Fire NOC, Building Plan Approval, FSM, and PGR.

5

Platform Security Audit fixes

Listed below are the security vulnerabilities identified as part of the security audit. Few of them are as per design and justification is provided for these. Others are fixed at the code level.

1. Privilege Escalation

2. Failure to restrict URL Access

3. Insecure direct object references (IDOR)

4. Malicious file upload leads to Cross Site scripting

5. Improper Authentication

6. Missing Account Lockout

7. Request Throttling Attack

8. Weak Encoding Mechanism

9. Sensitive Information in URL

10. Lack of Automatic Session Expiration

11. Concurrent Session

12. Improper Error Handling

13. Improper Input Validation

14. Mail Command Injection

15. Use of hardcoded credentials

16. Use of sensitive information into configuration file

17. Exclude unsanitized user input from format strings

18. HTTP Parameter Pollution

19. Standard pseudo-random number generators cannot withstand cryptographic attacks

20. Weak cryptographic hash

21. Insecure SSL configuration

22. Improper Neutralization of CRLF Sequences in HTTP Header

23. Avoid Capturing Java.Lang Security Exception

24. Always normalize system inputs

25. Avoid the Command Throws within Finally

26. Close Input and Output resources in finally block

27. Cross Site Request Forgery

28. Cross Site Scripting - Stored

29. Insufficient Cookie Attributes

30. Code Injection

31. Exclude unsanitized user input from format strings

32. Avoid data submissions to non-editable fields

33. Potential Infinite Loops

34. Avoid dangerous J2EE API, use replacements from security-focused libraries (like OWASP ESAPI)

35. Do not allow external input to control resource identifiers

36. The setter method for an identifier property (id or composite-id) should be private

6

Technical Improvements

• PDF service refactoring for Localization API calls optimization

• Timezone configuration support for all the services

• Standard product Workflow bundling as part of the product

7

eDCR Enhancements

1. Enhanced Door, to support door widths with color code. The color code is used to identify the type of door

2. Fix of security audit issues

3. Cleanup unused code and database tables

8

Finance

1. Hard coded sub domain formation logic changed, preparing dynamic sub domain url by reading env from the configuration

2. Fixed the security audit issues

Key Feature

Description

Selection of Desired Service

Allows Citizen to select the following via WhatsApp Chat :

• File Complaint

• Track Complaint

• Pay Bills and Fees

• View Payments Receipts

• Change Language

Pay Bills & Fees

Allows Citizen to view the current outstanding bills with respect to applicable the modules, where his/ her mobile number is linked. The following information is displayed in the message :

• Module Name

• Amount to be paid

• Due Date

• Payment Link

View Payment Receipts

Allows Citizens to view past payment receipts with respect to applicable modules, linked with the current mobile number. In case, the current mobile number is not linked with the module, still citizen can proceed to search for the receipts via the following :

• Registered Mobile Number

• Module Specific ID (Property ID/ Water Connection ID etc)

• Consumer Number

Two-Step Complaint List (By Type & Subtype)

Allows Citizens to now browse complaints by Complaint Type (The Master List) and select the relevant subtype

Geo-Location Tagging

Allows Citizens to add the location of the grievance site via WhatsApp while lodging the complaint

Change Language

Allows Citizens to change the language of chat from English to Hindi and vice versa

Doc Links

Description