This release provides improvements in the workflows for the Fire NOC application. Any application can be sent back to the citizen for him/her to make some changes or respond back to queries asked by employees.
This release has updated workflows and user interface for the following business cases -
Provisional Fire NOC send back to citizen
New Fire NOC send back to citizen
Key Feature
Description
Provisional Fire NOC send back to citizen
Application is allowed to send back to the citizen from the document verifier and field inspector, either asking for more documents or clarifications.
Citizen on receiving the request, can modify the application info, updated documents and respond to the queries.
And on submitting from a citizen, the application gets redirected to the same official who has requested clarification with the citizen.
New Fire NOC send back to citizen
Application is allowed to send back to the citizen from the document verifier and field inspector, either asking for more documents or clarifications.
Citizen on receiving the request, can modify the application info, updated documents and respond to the queries.
And on submitting from a citizen, the application gets redirected to the same official who has requested clarification with the citizen.
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