Roadmap

Property Tax -

• Capital rules-based assessments supporting the product

• Amalgamation of property / Bifurcation of property - feature enhancement to manage amalgamation or division of a property use cases

PGR -

• Third-party integration with national or local initiatives - Expand capabilities to allow complaints lodged via National Initiatives (Like Swachta) to be routed to DIGIT's PGR for action

mCollect -

• POS integration - Out of box app to integrate with POS machines on the field

Finance -

• TP collection reconciliation - Third-party collection reconciliation framework

FSM -

• Vehicle tracking - Track the desludging vehicles that are servicing the requests from citizens

• Integration with IoT devices - Integrating IoT devices to track performance and assess standards at FSTP plant

• FSTP performance tracking - Building capability for the treatment operators to track the performance of various treatment plants

Adoption -

• Rollout dashboards

• Automating infra uptime and tracking incidences via a dashboard

• Bots - CSV to system data transfer

• Bots - email id

• National dashboard - POC

• Mobile app

• Findability/access to multiple channels -

  • Product packaging

Property Tax -

• Explore PT integration with other departments like stamps and registration - the key objective is to increase the coverage of the property tax base of the ULB and also identify the revenue leakage points in the ULB

FSM -

• Abstraction to business models - Abstracting the core components of various business models across containment/transport/treatment/reuse so that any state can use the platform

• Marketplace - Having a marketplace model that connects desludging operators with citizens and manages the entire logistics chain

• Open dashboards/data (for researchers) - Creating a one-stop solution for accessing key data points in the FSM space

Adoption and Enhancements -

• BBPS integration - BBPs has multiple modes of payment - cash, transfer cheques, and electronic modes

• Offline to online driven adoption (QR codes, redesign of receipts, etc) - critical in providing awareness of onboarding on the digital medium and a key catalyst for boosting online adoption

• Pair with Whatsapp portal - Provide an alternative channel for the citizen to avail services, eliminating the dependency on other traditional channels

• IVRS integration - Interactive Voice Response, a phone call based channel for availing services like Grievance Redressal

• CSC integration - Inclusion of CSC/ Sewa Kendras as a channel for providing DIGIT services to Citizens