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DIGIT environment setup is conducted at two levels.
An Urban Local Body (ULB) is defined as a tenant. The information which describes the various attributes of a ULB is known as tenant information. This detail is required to add the ULB into the system.
1
Sonepur Nagar Panchayat
47
Corp
Sonepur
Sonepur
Banka
BN47
Bihar
BBD47
98362532657
Main Hall, Sonepur
24.8874° N
86.9198° E
snp@bihar.gov.in
Data given in the table is a sample data.
1
ULB Name
Text
256
Yes
Name of ULB. E.g. Kannur Municipal Corporation/ Saptarishi Municipal Council
2
ULB Code
Alphanumeric
64
Yes
It is a unique identifier which is assigned to each ULB. LGD (Local Government Directory) has already assigned a code urban local bodies and the same is used here
3
ULB Grade
Alphanumeric
64
Yes
Grade of ULB. e.g. Corporation, Municipality, Nagar Panchayat etc
4
City Name
Text
256
Yes
Name of city/ town which is covered by the ULB. E.g. Kannur/ Saptarishi
5
City Local Name
Text
256
No
Name of the city in the local language. e.g Telugu, Hindi etc
6
District Name
Text
256
Yes
Name of the District where the city is situated
7
District Code
Alphanumeric
64
Yes
It is a unique identifier which is assigned to each district. LGD (Local Government Directory) has already assigned code districts and the same is used here
8
Region Name
Text
256
No
Name of the region the listed district belongs to
9
Region Code
Alphanumeric
64
No
Unique code of the region to uniquely identify it
10
Contact Number
Alphanumeric
10
Yes
Contact person phone no. of ULB
11
Address
Text
256
Yes
Postal address of the ULB for the correspondence
12
ULB Website
Alphanumeric
256
Yes
URL address of the website for the ULB
13
Email Address
Alphanumeric
64
No
Email of the address of ULB where the email from the citizen can be received
14
Latitude
Alphanumeric
64
No
Latitude part of coordinates of the centroid of the city
15
Longitude
Alphanumeric
64
No
Longitude part of coordinates of the centroid of the city
16
GIS Location Link
Text
NA
No
GIS Location link of the ULB
17
Call Center No
Alphanumeric
10
No
Call centre contact number of ULB
18
Facebook Link
Text
NA
No
Face book page link of ULB
19
Twitter Link
Text
NA
No
Twitter page link of the ULB
20
Logo file Path
Document
NA
Yes
URL of logo file path to download the logo of ULB
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning as given in this document under section 'Data Definition'.
Make sure all the headers, its data type, field size and its definition/ description are understood properly.
In case of any doubt, please reach out to the person who has shared this document with you and discuss the same to clear out the doubts.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist by taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
To see common checklist refer to the page Checklist consisting of all the activities which are to be followed to ensure completeness and quality of data.
This checklist covers the activities which are specific to the entity. There are no checklist activities exists which are specific to the entity.
An email account of the client/state team has to be set up in order to receive/send the email notifications.
In order to achieve the functionality, an email account has to be set up at there server since most of the states would defer from creating an account with the Gmail/public server. Further, this email account has to be integrated with the various DIGIT modules.
In order to achieve the above functionality, we require the below-mentioned details
1
Bihar
POP3
SMTP
SMTP
****
192.172.82.12
192.172.82.12
Auto
14
The values mentioned here are sample data.
1
Email ID
Alphanumeric
N/A
Yes
Email id which is being configured
2
Your Name
Text
256
Yes
The name on behalf of which the email would be sent in order to receive the updates
3
Account Type
Alphanumeric
64
Yes
The type of email account type protocol which will be used to download messages
4
Incoming Mail Server
Numeric
(12,2)
Yes
The IP address of the email server through which messages would be received
5
Outgoing Mail Server(SMTP)
Numeric
(12,2)
Yes
The IP address of the email server through which messages would be sent
6
Password
Alphanumeric
64
Yes
The password of the email server
7
Incoming Server POP3 Port
Numeric
(12,2)
Yes
The port number through which the emails are received
8
Outgoing server SMTP Port
Numeric
(12,2)
Yes
The port number through which the emails are to be sent
9
Encrypted Connection Type
Alphanumeric
64
Yes
The encryption type which is used for the connection
10
Days after which the email should be removed from the server
Numeric
(12,2)
Yes
The number of days after which the email should be deleted from the server (not from the local device)
Below steps could be followed in order to fill the template:
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Ask the state to gather all the data related to the technical configuration from the email server settings.
Get the attached template filled from the state and a sample data is provided in the data table section for reference.
The data would be available in the POP and IMAP account settings at the server level.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
Not Applicable
Whenever an android mobile App is developed it has to be published on the Google play store in order to let the users avail its service. This page provides information about configuring the google play store account to make DIGIT mobile apps available for easy download.
In order to start the configuration for the google play store following would be required:
1.
*******
Data given in the table is sample data.
1
Email Id
Alphanumeric
NA
Yes
Gmail account id through which the app would be published on the google play store
2
Password
Alphanumeric
NA
Yes
Password for the Gmail account
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Ask the state team/client to create an email account on Gmail.
Ask the client to log in to the google play console here and make the required payment so that further tasks could be processed.
Ask the client to share the email id and password in the template.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
This checklist covers the activities which are specific to the entity.
1
Make sure that the email account is created on Gmail since the play store works on Google accounts only
-
2
Email Id and Password is required in order to login to the google play store for configuration
-
The domain name is the address through which the internet users can access the website rather than entering the whole IP address in the search bar of the browser.
This domain name is ideally chosen by the state/client since its a product which has to be used for/by them.
Following is the table through which the information can be shared.
192.78.98.12
Data given in the table is a sample data.
Since all state governments/clients prefer to host the websites on their servers, this activity is ideally done by them.
Domain Name
Alphanumeric
253
Yes
The name/address of the website being used to access the website/ module
EXTERNAL-IP
Alphanumeric
32
Yes
It is the IP address that has to be mapped to the domain name
Following are the steps which are to be followed:
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
If the state agrees to host the website on their server, provide them with the 2 columns mentioned in the attached template.
If the state disagrees to host on their server, then a domain name has to be purchased by any of the external vendors and the EXTERNAL-IP address has to be mapped with them.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of.
This checklist covers the activities which are specific to the entity:
No mistake should be done in providing the EXTERNAL-IP address
-
2.
Only one domain name and its corresponding IP address have to be provided
-
DIGIT has modules which require the user to pay for the service that he/ she is availing for example property tax, trade license etc. . In order to achieve the functionality, we have a common payment gateway developed which acts a liaison between DIGIT apps and external payment gateways (which depends on the client requirements).
This module facilitates payments and lookup of transaction status.
Following are the details required from the payment gateway vendor in order to configure the payment gateway:
1.
File Name
File Name
XYZ#123
UDDUK
File Name
Data given in the table is a sample data.
1
Integration Kit
Document
NA
Yes
This is a document that is sent by the vendor which contains information on how to integrate the service
2
API Documentation
Document
NA
Yes
This is a separate document which is sent by the vendor in order to help ideally helps us to retrieve the transaction status
3
Redirect Working Key
Alphanumeric
64
Yes
The working key is provided by the vendor for the generation of the redirection URL
4
Merchant Id
Alphanumeric
64
Yes
Merchant id provided by the vendor
5
Test credential of Debit Card/ Net Banking
Document
NA
Yes
These are the details of the debit/credit card or net banking credentials which would help us test the gateway
This contains the card number/Code/Account number etc.
The payment gateway is a vendor oriented service that is integrated with different modules in order to facilitate the transactions. Below mentioned are the steps which are followed:
The client has to finalize a payment gateway vendor (for example PAYU, Paytm, HDFC, AXIS atc.) depending upon the requirements.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
After which the details/ documents mentioned in the template would be provided by the vendor.
These details are to be received separately for both prods as well as UAT.
Get the IP address for UAT and Production environments whitelisted from the vendor.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
This checklist covers the activities which are specific to the entity.
1
While finalizing a payment gateway vendor make sure that the vendor should support transactions into multiple bank accounts based on the key( which would be tenantid)
-
2
Do get the details for both the environments separately i.e UAT and Production
-
SSL is Secure Sockets Layer is an encryption-based network security protocol developed for the assurance of privacy, authenticity and data integrity in internet communications.
Ideally, the domain name configuration and the SSL certification are obtained consecutively without fail from the state’s IT team.
No data is needed from the state team for this.
Not Applicable
Not Applicable
Not Applicable
Not Applicable
Not Applicable
Not Applicable
Content of pages within this document is designed to help implementation parties and end-users in providing the required data in minimal interaction and iterations and ensure the quality, consistency and shape of data needed to configure into the system.
This page is intended to help stakeholders as given below on data gathering activities.
State Team
eGov Onsite Team/ Implementation Team
ULB Team (Nodal and DEO)
Implementation Partners
The artefacts of this document are the data template of a configurable entity, a page with content defining the entity template and helping on how to fill the template with required data.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
Key configurations at the state level include -
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
A designation is an act of pointing someone out with a name, a title or an assignment. For example, someone being named president of an organization. This document is to help to gather various designations data which are generally used in ULBs.
Data given in the table is a sample data.
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning given in this document under section 'Data Definition'.
Make sure all the headers, its data type, field size and its definition/ description are understood properly.
In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Identify all the designations exists in the ULB, refer to governments gazette to define the designations in ULBs.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed after the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity. There is no entity-specific checklist is applicable for this entity.
ULB level setup involves the configuration of ULB specific data parameters such as ULB boundaries, ULB bank accounts, and hierarchy details.
All content on this page by is licensed under a .
The SMS service is a way of communicating necessary information/updates to the users on their various transactions on DIGIT applications.
In order to update the users, there are certain notification parameters that are system configured for various steps in the application process. These configurations can be changed/reconfigured based upon the ULB requirements.
We have the below-mentioned parameters which we use for configuration:
The data given in the above table is sample data. The parameters and its values are SMS service provided specific and may vary accordingly.
For the SMS service to be integrated there are various things for which the vendor more or less guides us for the steps to be followed but below mentioned are a few basic steps and the generic data definitions which could be followed.
Below mentioned are the descriptions of the parameters which are needed for configuration:
Parameter names could differ from vendor to vendor.
Since the SMS service is a vendor delivered service for which the below steps would have to be followed:
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
The SMS vendor has to provide the data in the data template attached.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity.
At times in the different modules, there is a need to capture the address of the user’s place of residence or where the person is doing a trade, for which the user has to enter his/her full address which creates a task. In order to simplify the process, we can have google map geolocation service in place which would help us get the exact coordinates of the place on the map and help us identify the place.
This service is paid and the client has to purchase the below items:
Google Map API's
"Maps Javascript API", "Places API" and "Geolocation API" are needed and first 200$ usages are free, once it exceeds, the price per 1000 requests as given below.
Maps JavaScript API (web-client) Return the location and accuracy radius of a device, based on Wi-Fi or cell towers. $5
Geolocation API Return the location and accuracy radius of a device, based on Wi-Fi or cell towers. $5
Places API for Web (web-server) Turn a phone number, address, or name into a place, and provide its name and address. $17
Note:
The data provided is sample data
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Ask the clients to purchase the above-mentioned APIs in the Introduction section.
Get the details for the API URL and key from the client.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
Not Applicable
Localization is a practice to localize various UI visible data into the local wordings according to the client's requirements. This practice of localization is enforced on various clients so that it becomes easier for the people using the service to understand the common terminology and make the best use of the available system.
The following texts (but not limited to) on the web page can be localized:
Labels
Messages: Alert messages, success messages, validation messages and other notifications etc.
Help Texts
The module-specific master data would already have been made available in the localized form while collecting the data for the respective module-specific configuration.
Data mentioned in the data table is a sample data.
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Present the client the full sheet of codes as well as the English language for which the localized texts are required.
Ask the client to fill the localized text in the last column which is the message(local language) column.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
This checklist covers all the activities which are common across the entities.
Not Applicable
Point of Sales (POS) machine is a machine that helps in handling transaction processing. This machine accepts and verifies the payments which are made by citizens for prevailing the services of DIGIT.
POS facilitates a middleware app developed in order to verify the payment process between the DIGIT module and the payment.
In this case, no data is required from the state team.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
All content on this page by is licensed under a .
The departments are defined as different sections within the ULB based on which the functions performed by ULBs and employees in ULB are grouped. The budgets details of the ULBs are also defined by the department. It is suggested that the ULB across the state adopt the same department naming terminology. This document will help you in filling the department detail in the template provided.
Data given in the table is a sample data.
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning given in this document under section 'Data Definition'.
Make sure all the headers, its data type, field size and its definition/ description are understood properly.
In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Identify all the departments in ULB well before start filling then into the template.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed after the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity. There is no entity-specific checklist is applicable for this entity.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by is licensed under a .
To see the common checklist refer to the page consisting of all the activities which are to be followed to ensure complete and quality data.
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
To see the common checklist refer to the page consisting of all the activities which are to be followed to ensure complete and quality data.
All content on this page by is licensed under a .
1
ACT
Accountant
अकाउंटेंट
2
AO
Accounts Officer
लेखा अधिकारी
3
AC
Additional Commissioner
अपर आयुक्त
1
Designation Code
Alphanumeric
64
Yes
Unique Identifier for designation which is used as a reference for child configuration mapping
2
Designation Name (In English)
Text
256
Yes
Designation name in English
3
Designation Name (In Local Language)
Text
256
Yes
Designation Name in the local language. e.g. Hindi, Telugu etc. whichever is applicable
1
sms.provider.url
www.xyz.com
2
sms.username.parameter
mnsbihar@001
3
sms.username.value
***
1
Parameter
Alphanumeric
64
Yes
The parameter required to be configured
2
Value
Alphanumeric
64
Yes
The corresponding value of the parameter
1
Make sure that each and every point in this reference list has been taken care of.
1
Make sure that the vendor should support multiple language functionality and especially the local language of the state.
-
1
Make sure that each and every point in this reference list has been taken care of
1
ACTION_TEXT_APPLICATION
Trade License
Search Trade Licenses
व्यापार लाइसेंस खोजें
2
ACTION_TEST_TL_REPORTS
Trade License
Trade License Reports
ट्रेड लाइसेंस रिपोर्ट
3
CORE_COMMON_CITY
Property Tax
City
शहर
1
Code
Alphanumeric
64
Yes
The code for which the localized language is to be provided
2
Module
Alphanumeric
64
Yes
The module in which the code belongs to
3
Message(In English)
Text
256
Yes
The English language that is being displayed on the UI
4
Message(In Local Language)
Text
256
Yes
The text in the local language that the client wants to be displayed
1
Make sure that each and every point in this reference list has been taken care of
1
ACC
Accounts
लेखा
2
PHS
Public Health And Sanitation
सार्वजनिक स्वास्थ्य और स्वच्छता
3
REV
Revenue
राजस्व
4
TP
Town Planning
नगर नियोजन
1
Department Code*
Alphanumeric
64
Yes
Unique code for the department to identify a department
2
Department Name ( In English)*
Text
256
Yes
The name of the department in the ULB in English
3
Department Name (In Local Language)*
Text
256
Yes
The name of the department working in the ULB in local language e.g. Telugu, Hindi etc. whichever is applicable
1458-ASD785-987722
Google API URL
Alphanumeric
64
Yes
The URL of the API that is being purchased
2.
API Key
Alphanumeric
64
Yes
The key which the google would provide after the purchase for the API has been done
It is a ULB bank account which is operative at least to receive or deposit the day to day revenue collection done by the ULB. It is used by online payment integrator to disburse the amount in ULBs accounts which have been collected through a payment gateway into a pool account managed by the payment gateway.
Below given data table represents the excel template attached. Data given in the table is a sample data.
1
dehradun
Dehradun Municipal Corporation
SBI
Rajpur
XXXX0082XX01
Saving
SBIX0921
2
haridwar
Haridwar Municipal Corporation
PNB
Chauk
XXXX9820XX9
Saving
PNBX8320
Data given in the table is sample data.
1
Code
Alphanumeric
64
Yes
Unique code is given to the bank detail record e.g. dehradun
2
ULB Name
Text
256
Yes
Name of Urban Local Body
3
Bank Name
Text
256
Yes
Name of the bank where the account exists
4
Branch Name
Text
256
Yes
Name of the bank branch where the account exists
5
Account Number
Alphanumeric
64
Yes
Bank account number to be used to transfer the amount
6
Account Type
Text
256
Yes
Account type. e.g. Saving, Current etc.
7
IFSC
Alphanumeric
64
Yes
IFS code of branch as per FBI guidelines
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.
Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Identify the bank account which is to be used to transfer the amount which is collected online for various services.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every checklist point/ activity mentioned in the checklist.
The checklist is a set of activities to be performed after the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
To see the common checklist refer to the page Checklist consisting of all the activities which are to be followed to ensure complete and quality data.
This checklist covers the activities which are specific to the entity.
Sr. No.
Activity
Example
1
Code should not consist of any special characters
E.g. dehradun is allowed but dehradun@1 is not allowed
2
The account number should not consist of any special characters.
As issued by the bank
A ULB is divided into certain categories of boundaries by ULB administrative authorities in order to carry out ULB’s functions better. A ULB/City could be divided by a different set of delimitation of boundaries based on functions as given below.
Revenue - Delimitation of ULB into boundaries to perform the target setting and collection of revenue.
Administration - Delimitation of ULB into boundaries for the better administration of ULB.
Locality/ Location - Delimitation of ULB into boundaries based on the places known to citizen with names and easily identifiable by the common person.
All these authorities have designated certain levels of boundary classification for a certain ULB.
The below mention table is used to collect data for the types of hierarchy being followed:
1
ADM
Administration
Administration level boundary classified on the basis of administrative functions such as scrutinize certain rules and regulations
2
REV
Revenue
Revenue-based classification of a ULB is done on the basis of revenue collection
3
LOC
Locality
Location-based classification could be done in order to identify a certain place. For example, Locality of a house of a citizen could follow the below hierarchy:
House no.
Mohalla
Area
Ward
City
The above-mentioned data for the boundary hierarchy is sample data.
1
Code
Alphabet
64
Yes
Code is used to identify a certain classification of the type of boundary hierarchy
2
Boundary Hierarchy Type
Alphanumeric
256
Yes
The meaningful name to define one group of boundaries defined to perform one function
3
Description
Alphanumeric
256
Yes
A brief description of the boundary hierarchy
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Identify all the types of boundaries which are being used in the state in order to carry out various administrative/revenue functions.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Then fill up the hierarchy types and the codes in the respective columns in the template.
Code should be created for the type of boundary being classified.
A brief description of the boundary hierarchy type would be helpful.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
This checklist covers the activities which are specific to the entity.
1
Make sure that the hierarchies types should be uniform across all the ULB’s /cities in the state
-
2
Only 3 types of boundary hierarchies are allowed
-
State Portal is a website for the state. Any content or information which is displayed on this site needs to be provided by the State.
This document is to define a template to collect the portal content and information. And to help in filling up the content into the template.
This section talks about the template and the table given below represents the template. Full template to fill with the portal content is attached with this page at the last into attachments sections.
Sr. No
Section Name
Section Content
1
Government Logo
2
Chief Minister Message
.
.
.
.
20
About Website
This section consists of the information about the meaning of each and every section in the template and then how to fill the templates in a few easy steps.
Below table consist of a standard section of any portal. The additional section as required will have to capture as part of customization.
Sr. No.
Section Name
Data Type
Data Size
Is Mandatory?
Description / Definition
1
Government Logo
Document
N/A
Yes
Resolution: 80 * 80 pixels
Logo of the state to be updated on the website
2
Governor’s Message
Template
N/A
Yes
Message from the governor of the state to the citizens needs to be updated under this section
3
Chief Minister Message
Template
N/A
Yes
Message from the chief minister needs to be updated under this section
4
State News
Template
N/A
Yes
Under this section we have will add current news about the state
5
State Events
Template
N/A
Yes
Under this section, we will add the Ongoing and Upcoming Events in the state
6
Recruitment Listing
Template
N/A
Yes
Recruitment listing/vacancies within the state need to be mentioned in this section
7
Tender Listing
Template
N/A
Yes
All the tender issued by the state government needs to be added under this section
8
Project Info
Template
N/A
Yes
All the Information of upcoming or ongoing project within the state should be added under this section
9
Recent Announcement
Template
N/A
Yes
Any kind of announcements by the state government with title and description which are in public interest needs to be uploaded under this section
10
Home Screen Flash Announcement
Template
N/A
Yes
Any kind of announcements by the state government with title and description and by highlighting link which are in public interests can bee added under this section
11
Public Notice
Template
N/A
Yes
The notices announced by the state government for the citizens with description, Rule and Regulation and timelines
12
Government Resolution
Template
N/A
Yes
Directions, resolutions, and other legal instruction and acts issued by the department should be captured here
13
RTI Listing
Template
N/A
Yes
All the RTI received by the state government shall be listed under this section
14
Help Document for Online services
Template
N/A
Yes
Under this section, we will add the Document or link with the title of online services for citizens
15
Required documents list for Online Services
Template
N/A
Yes
This section tells us about the list of required documents and data like old receipt or old transaction no for each service
16
Forms for services
Template
N/A
Yes
This section tells us about the services are not online, offline forms can be uploaded for the users to download
17
Contact Us
Template
N/A
Yes
All details of the contact person should be added under this section
18
List of ULBs (links to the ULB sites)
Template
N/A
Yes
All website Link of ULBs within the state should be added under this section
19
About Website
Template
N/A
Yes
This section talks about the all over details whatever is there on the state website
20
Tourist Places
Template
N/A
Yes
Under this section, we will add all the tourist place in the state with details and images
21
Slider Images
Document
N/A
Yes
Slider images of resolution 1280 * 450 pixels to be shown on the website
22
State Map
Document
N/A
Yes
This section will have a map for the State
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning given in this document under section 'Data Definition'.
Make sure all the headers, its data type, field size and its definition/ description are understood properly.
In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
1
All the sections with data type ‘Template’, data to be filled into the section-wise template provided as an attachment
NA
This is the next step after collating all the boundary hierarchies which are being used in the state. In a hierarchy, there are certain types of boundary classification and in all the levels there will be a mapping which we could define as a parent-child mapping in order to link certain levels of the classification.
For example, a hierarchy could be:
Administration Hierarchy: City/ULB → Zone → Ward → Locality
In the above-mentioned hierarchy, a City/ULB is being divided into different into zones followed by zones into wards and at the end wards into the locality.
Data has to be collected for every boundary hierarchy type and boundary type with a mapping between the boundary code and its parent boundary code. Following is the table which is to be used across all the hierarchy types.
1
W1
Ward no.1
वार्ड नंबर 1
Z1
Ward
ADM
2
W2
Ward no.2
वार्ड नंबर 2
Z1
Ward
ADM
3
W3
Ward no.3
वार्ड नंबर 3
Z2
Ward
ADM
4
W4
Ward no.4
वार्ड नंबर 4
Z3
Ward
ADM
Data given in the table is a sample data.
Following is the definition of the data columns which are being used in the template:
1
Boundary Code
Alphanumeric
64
Yes
This is a code for the sub-classification for a particular boundary. Should be unique across all boundaries defined
2
Boundary Name (In English)
Text
256
Yes
The name of the boundary that is being defined in the English language
3
Boundary Name (In Local Language)
Text
256
Yes
The name of the boundary that is being defined in the local language of the state e.g. Telugu, Hindi etc.
4
Parent Boundary Code
Alphanumeric
64
Yes
This is the boundary code of the parent which identifies to which parent the child belongs to
5
Boundary Type
Text
256
Yes
The name of the boundary type i.e. Ward, Zone etc.
6
Hierarchy Type Code
Alphanumeric
64
Yes
Following are the steps which should be used to fill the template:
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
After Identifying all the boundary hierarchy, get the sub-classification of all the hierarchies.
Figure out the codes for all the sub-classification for a particular city/ULB.
Start filling the template from the top of the hierarchy in a drill-down approach.
A parent-child mapping code has to be created for every boundary level except for the top level.
Follow the steps until you reach the last sub-classification.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
This checklist covers the activities which are specific to the entity.
1
Every boundary type of data should be filled separately
-
This is the 3rd step that comes after the boundary data collection. Cross hierarchy mapping happens in case a child has a relationship with more than 2 parents. This double relationship between the child and parents could happen between different hierarchies as well.
For example: In Admin level boundary hierarchy a mohalla M1(child) could be a part of 2 Wards(parent) W1 and W2. In such a case a single Mohalla(child) has to be mapped to 2 Wards(parent).
Below is the data table for the Boundary:
Sr.No
Boundary Type*
Boundary Code*
Boundary Type*
Boundary Code*
1
Ward
W1
Mohalla
M1
Ward
W2
Mohalla
M1
2
Ward
W3
Mohalla
M2
Ward
W4
Mohalla
M2
1
Hierarchy Type 1
Text
256
Yes
2
Hierarchy Type 2
Text
256
Yes
3
Boundary Type
Text
64
Yes
4
Boundary Code
Alphanumeric
64
Yes
5
Boundary Type
Text
64
Yes
6
Boundary Code
Alphanumeric
64
Yes
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Firstly Identify all the child levels which have a relation with more than 2 parent boundary types and their hierarchy types as well.
Fill up the boundary hierarchy (names/ codes) types in place of boundary type 1/2.
Then along with the codes start filling in one by one with the proper mapping between every child and parent.
The Sr. No should be in an incremental order for every new child level.
Prepare a new table for every different parent-child relation.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
This checklist covers the activities which are specific to the entity. There is no entity-specific checklist activity applicable here.
States and ULBs can configure their web portal to deploy the DIGIT portal effectively. State-level and ULB level web portal configuration details are covered in this section.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
Master data templates allow users to configure the key parameters and details required for the effective functioning of the modules. This section offers comprehensive information on how to configure the master data templates for each module.
The individual master data templates for specific modules are availed in the Product & Modules section of our docs. Click on the links given below to navigate to view the specific module setup details.
Property Tax Master Data Templates
Trade License Master Data Templates
Water Charges Master Data Templates
Sewerage Charges Master Data Templates
mCollect Master Data Templates
Fire NOC Master Data Templates
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
Human Resource Management System (HRMS) is a key module, a combination of systems and processes that connect human resource management and information technology through HR software. The HRMS module can be used for candidate recruiting, payroll management, leave approval, succession planning, attendance tracking, career progression, performance reviews, and the overall maintenance of employee information within an organization.
HRMS module enables users to -
Create User Roles
Create System Users
Employee Information Report
All content on this page by is licensed under a .
A user role defines permissions for users to perform a group of tasks. In a default application installation, there are some predefined roles with a predefined set of permissions. Each role has a certain number set of tasks it is allowed to perform and these roles are Super Admin, Trade License Approver, Data Entry Admin and Trade License document verifier etc.
Data given in the table is sample data for reference.
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.
Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Identify all different types of user roles on the basis of ULB’s functions.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity.
Tax is levied by the government in certain brackets, i.e there are certain components of a tax which sum up and make the final trans-actionable amount. For example, a property tax could have swatch-ta tax, fire cess and certain other components which sum up and make a final amount.
Data given in the table is sample data for reference.
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Get all the tax heads for a particular module and then proceed to the next module.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed on the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
Not Applicable
The Billing and Payments module serves the billing requirements of various ULB departments. The module caters to fulfil the demands generated by the revenue collection needs of the business services.
The module enables ULBs to -
Generate bills
Search bills
Update bills
ULB Level
None
All content on this page by is licensed under a .
A ULB portal is a specially designed website for a ULB that serves as the single point of access for information. It can also be considered a library of personalized and categorized content. A ULB web portal helps in search navigation, personalization, notification and information integration, and often provides features like task management, collaboration, and business intelligence and application integration.
This section tells about the template and table given below represents the template. Full template to fill with the portal content is attached with this page at the last into attachments sections.
Data given in the table is a sample data.
This section consists the information about the meaning of each and every section in the template and then how to fill the templates in a few easy steps.
Below table consist of a standard section of any portal. The additional section as required will have to capture as part of customization.
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning given in this document under section 'Data Definition'.
Make sure all the headers, its data type, field size and its definition/ description are understood properly.
In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers all the activities which are specific to the entity.
A system user is a person who uses the application service. A user often has a user account and is identified to the system by a username. A user is a person who accesses a particular application to perform a set of actions.
Each user has a certain number of set tasks, the user would be allowed to perform a task by assigning particular roles which are Super Admin, Trade License Approver, Data Entry Admin and Trade License document verifier etc.
Data given in the table is sample data for reference.
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.
Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity.
Bill format can be configured on a module level. Few components on the DIGIT sample bill can be configured on a state level and few at ULB level. Components that can be changed on a module level can be categorized as mentioned:
Important messages: Values can be configured on a module level - state level
Data given in the table is sample data for reference.
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Get information about the bill format followed by state
Classify the components on the bill and place it under any category
Map the particulars under each category with DIGIT sample bill
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
Entity Specific Checklist is not required separately.
Workflow action defined as an activity which is performed by a workflow user on a service request/ application during the workflow. All the workflow actions are predefined and performed a well-defined job once performed.
In its nature actions are not configurable, only the localization of actions is permissible as a configuration.
Actions are standard and are not configurable, hence the template, data definition and standard procedure to fill the template are not needed. This page is created to provide the information and helping the defined workflow process.
Not applicable
Not applicable
Not applicable
Not applicable
Key Performance Indicators(KPI) are a way of showing certain insights from the data available which would help the key management authorities to take important business decisions in order to improve the business, enhance the business process and help the people improve the way of functioning. This exercise largely becomes dependent on the data.
The insight could be shown in various available forms such as line graph, bar graph or a tabular format.
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Present the client with information about various available chart types.
Show the client how the various KPI’s will look on the web page by showing the reference page from the attachments.
After which the gather the information for various chart types and the information that the chart types have to display in the description column.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
This checklist covers all the activities which are common across the entities.
This checklist covers the activities which are specific to the entity:
A workflow process is a series of sequential tasks that are carried out based on user-defined rules or conditions, to execute a business process. It is a collection of data, rules, and tasks that need to be completed to achieve a certain business outcome.
In DIGIT, workflow for a business process is divided into three units out of which two are completely configurable while the remaining is fixed and lays the foundation of the other two.
This is the first unit which defines the actions and its nature which are basically executed during the workflow process by the workflow actors. It plays the foundation and configurable in nature as per the ground needs.
This is the second unit which defines the number of steps a workflow process may have and then trigger the creation role for each and every step with appropriate rights to perform a set of actions at each step. It is completely configurable.
This is the third unit which defines the workflow process including the steps, roles with actions and the present, next and previous state of a step/level of the workflow process. It is completely configurable.
All content on this page by is licensed under a .
The Decision Support System in DIGIT platform can be configured to provide customized insights and statistics on the dashboard. This section offers information on how to configure the DSS parameters for maximized efficiency.
All content on this page by is licensed under a .
Tax is levied by the government in certain brackets, i.e there are certain components of a tax which sum up and make the final trans-actionable amount. For example, a property tax could have swatch-ta tax, fire cess and certain other components which sum up and make a final amount.
Data given in the table is sample data for reference.
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Get all the tax heads for a particular module and then proceed to the next module.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
The checklist is a set of activities to be performed on the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
Not Applicable
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All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
The code of the for which this particular boundary is defined
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
The type of hierarchy 1 the boundary belongs to which is to be mapped with other boundaries in hierarchy 2. Refer
The type of hierarchy 2 the boundary belongs to which is to be mapped with other boundaries in hierarchy 1. Refer
This is the type of boundary from hierarchy 1. Refer
This is the code of the boundary for the boundary from hierarchy 1. Refer
This is the type of boundary from hierarchy 2. Refer
This is the code of the boundary for the boundary from hierarchy 2. Refer
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All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
All content on this page by is licensed under a .
1
TL_APPROVER
TL Approver
Trade License Approver
2
GRO
Grievance Routing Officer
Grievance Routing Officer
3
CSR
Customer Support Representative
An employee who files and follows up complaints on behalf of the citizen
1
Code
Alphanumeric
64
Yes
A unique code that identifies the user role name.
2
Name
Text
256
Yes
The Name indicates the User Role while creating an employee a role can be assigned to an individual employee
3
Description
Text
256
No
A short narration provided to the user role name
1
Make sure that each and every point in this reference list has been taken care of
1
The Code should be alphanumeric and unique
TL_APPROVER, GRO
2
The Name should not contain any special characters
TL Approver : [Allowed]
#TL Approver! : [Not allowed]
1
PT_UNIT_PENALTY
PT
Penalty
PT Penalty
FALSE
FALSE
1
2
PT_UNIT_EXEMPTION
PT
Exemption
PT Exemption
TRUE
TRUE
2
1.
Code
Alphanumeric
64
Yes
The code for the tax that is being levied
2.
Service
Text
256
Yes
This is the module or the name of the service for which the tax head is being mentioned
3.
Category
Text
256
Yes
The category to which the tax head belongs such as Penalty or exemption or cess
4.
Name
Text
256
Yes
This is the name/description of the tax head
5.
Is Debit
Text
NA
Yes
In case the tax head is an amount that needs to be added up to the property tax, then this needs to be TRUE else FALSE
6.
Is Actual Demand
Text
NA
Yes
In case the tax head is an amount that needs to be subtracted from the property tax, then this needs to be TRUE else FALSE
7
Order
Integer
5
Yes
The order in which the mentioned tax head should appear on the screen
1
Make sure that each and every point in this reference list has been taken care of
1
City Introduction
Kesariya Stupa is a Buddhist stupa in Kesariya, located at a distance of 110 kilometres (68 mi) from Patna, in the Champaran (east) district of Bihar, India. Kesaria Stupa has a circumference of almost 1,400 feet (430 m) and raises to a height of about 104 feet (32 m).
2
Mayor’s Message
It is with immense gratitude to the citizens of Kesaria for reposing their faith in me to serve them as Chairman of Kesaria Nagar Panchayat that I write this message. I shall endeavour to prove that they have made the right choice.
.
.
.
.
22
Contact Us
All details of the contact person should be added under this section.
1
ULB Logo
Document
N/A
Yes
Logo of resolution: 80 * 80 pixels of the ULB to be shown on the top of the website.
2
Slider Images
Document
N/A
Yes
Slider images of resolution 1280 * 450 pixels to be shown on the website.
3
City Introduction
Text
N/A
Yes
This section talks about the city hence introducing the city to be filled here to display it to the final audience/traffic onto the portal
4
City Map
Document
N/A
Yes
This section will have a map for the city mainly the area which the municipality/ panchayat takes care of and which indicates ULB boundary
5
Public Utility Services
Template
N/A
Yes
This section should include the infrastructure services provided to the citizen. E.g. Public Toilet, Govt School, Temples managed by Municipal Corporations/ Nagar Palika/ Panchayat etc.
6
Tourist Locations
Template
N/A
Yes
All tourist places in the city should be captured under this section. Tourist locations with pictures and other relevant information should be captured here
7
Mayor’s Message
Template
N/A
Yes
Message from the ULB chairman needs to be updated under this section
8
Commissioner’s Message
Template
N/A
Yes
Message from the ULB’s EO/commissioner needs to be updated under this section
9
ULB News
Template
N/A
Yes
Under this section we have will add current news about the ULB
10
ULB Events
Template
N/A
Yes
Under this section, we will add the Ongoing and Upcoming Events by the ULB
11
Recruitment Listing
Template
N/A
Yes
Recruitment listing/vacancies within the ULB needs to be mentioned in this section
12
Projects Info
Template
N/A
Yes
The description of the govt. Projects which ULBs take care of needs to be updated here with all other relevant details
13
Recent Announcements
Template
N/A
Yes
Any kind of announcements with title and description which are in public interest needs to be uploaded under this section
14
Home screen flash Announcement
Template
N/A
Yes
Any kind of announcements with title and description and by highlighting link which are in public interests can bee added under this section
15
Public Notice
Template
N/A
Yes
The notices announced by the ULB for the citizens with description, Rule and Regulation and timelines
16
Government Resolutions
Template
N/A
Yes
Directions, resolutions, and other legal instruction and acts issued by the department should be captured here
17
RTI listing
Template
N/A
Yes
All the RTI received by the ULBs shall be listed under this section
18
Help Documents for Online Services
Template
N/A
Yes
Under this section, we will add the Document or link with the title of online services for citizens
19
Required documents list for Online Services
Template
N/A
Yes
This section tells us about the list of required documents and data like old receipts or old transaction no for each service
20
Forms for services
Template
N/A
Yes
This section tells us about the services are not online, offline forms can be uploaded for the users to download
21
Tender Listing
Template
N/A
NO
All the tender issued by the ULB needs to be added under this section
22
Contact Us
Template
N/A
Yes
All details of the contact person should be added under this section
1
Make sure that each and every point in this reference list has been taken care of.
1
All the sections with data type ‘Template’, data to be filled into the section-wise template provided as an attachment
NA
1
Pooja
9999999999
Mr.Bala Chandra
FEMALE
22/01/1987
Nagar Nigam Haldwani-PIN CODE-263139
Haldwani
Super User
PERMANENT
Yes
EMPLOYED
REVENUE
City
Haldwani
05/10/2019
Revenue
Tax Inspector
2
M.C. Joshi
9999999999
Late Jai Dutt Joshi
MALE
04/08/1965
Nagar Nigam Haldwani
Haridwar
TL Counter Employee
PERMANENT
Yes
EMPLOYED
REVENUE
City
Haldwani
30/10/2019
Revenue
Tax Collector
1
Name
Text
256
Yes
The Name of his/her to whom the access to the system is provided, so he/she can use the application to perform the role function assigned
2
Mobile Number
Alphanumeric
10
Yes
The Mobile number of his/her to whom the access to an application provided. The mobile number is relevant so in an emergency case the person can be contacted
3
Father/Husband's Name
Text
256
Yes
The Name of the Father/Husband of his/her to whom the access to an application provided. This information is for internal records
4
Gender
Text
64
Yes
The Gender of the individual person. This information is for internal records
5
Date of Birth
Date
10
Yes
The Date of birth of the individual person. This information is for internal records
6
Alphanumeric
256
No
The email id of his/her, this email id is linked to receiving all the official communication from the customers and other counterparts
7
Correspondence Address
Text
256
Yes
The address of his/her, this information is saved for internal records
8
ULB
Text
256
Yes
A ULB to be assigned against the individual employee, So that the assigned role can perform his/her duty within that assigned ULB
9
Role
Text
256
Yes
A Role is a permission for users to perform a group of tasks, a role is assigned to the user to perform a function within the application. A user can be assigned multiple roles. Click User Roles for the Role master Data
10
Employment Type
Text
256
Yes
The employment types indicate the type of contract which he/she hold with the organization. This indicates whether he/she is a permanent employee or a contract employee for short period. The employment type “Permanent”, “Temporary”, “DailyWages” and “Contract” either one should be selected
11
Current Assignment
Text
64
Yes
The current assignment type to indicate whether the employee is currently assigned to a particular department and designation. A user can be also be assigned multiple assignments to perform his/her function
12
Status
Text
256
Yes
The Status indicates the type of status which he/she hold, whether employed or not within the organization
13
Hierarchy
Text
256
Yes
The hierarchy indicates the hierarchy type for the Boundary to which he/she is assigned
14
Boundary Type
Text
256
Yes
The boundary type indicates assigning a city to his/her role within the organization. A user can be assigned multiple Boundary Type to perform in different function. (Example: City, Zone, Block and Locality)
15
Boundary
Text
256
Yes
The boundary indicates assigning a particular city to his/her role wherein they perform role function of the application for the particular city. A user can be assigned multiple Boundary to perform in a different location (Example: City Name and Tenant Zone)
16
Assigned from Date
Date
10
Yes
The assigned from date indicates the date from which his/her role is assigned to perform the role function assigned
17
Department
Text
256
Yes
The Department indicates the particular department to which his/her role is assigned
18
Designation
Text
256
Yes
The designation indicates a particular designation is assigned to his/her role
1
Make sure that each and every point in this reference list has been taken care of
1
The Name should not have any special character
Pooja : [Allowed]
#Pooja! : [Not allowed]
2
The date should be in DD/MM/YYYY format
DD/MM/YYYY : [Allowed]
YYYY/DD/MM : [Not allowed]
3
The Email ID should be valid Id, email Id should contain the Company/Firm name or an individual personal name before the “@” and the “XXXXX.com” after the “@”
1
Water Charges
Important messages
5% rebate to be given on advance payment on the bills
1
Category
Text
64
Yes
To list out the components on the bill, every particular can be grouped into a category
2
Particulars
Alphanumeric
256
Yes
Each category can have multiple entries under it, ie particulars
3
Business
Text
64
Yes
The business for which the Bill format is to be configured
1
Make sure that each and every point in this reference list has been taken care of
1
Initiate
The action will start the application for citizen and CEMP
Trade Licenses, Property Tax, Building Plan Approval
2
Edit
Using this action the application can be opened in editable form and any changes can be performed
Trade Licenses, Property Tax, Building Plan Approval
3
Submit
This action will freeze the application from citizen or CEMP and proceed further for workflow
Trade Licenses, Property Tax, Building Plan Approval
4
Verify and Forward
This action will proceed application to the next stage of the workflow process and also assigns tasks to the next user in the workflow (if needed)
Trade Licenses, Property Tax, Building Plan Approval
5
Pay
This action will help to pay application fees
Trade Licenses, Property Tax, Building Plan Approval
6
Approve
This action will be the last stage of application workflow which will grant permission for a specific application
Trade Licenses, Property Tax, Building Plan Approval
7
Activate connection
This action will create a consumer no. against the application and demand generation can start
Water and Sewerage Charges
8
Reject
This action will reject the application, the application rejected can’t be processed further or with the help of it, citizens can not re-apply. He has to start a new application next time.
Trade Licenses, Property Tax, Building Plan Approval
9
Send Back
An actor can assign back the application to the previous state if any edits/changes are required
Trade Licenses, Property Tax, Building Plan Approval
10
Send Back to Citizen
An actor can assign back the application to the citizen if any edits/changes are required
Trade Licenses, Property Tax, Building Plan Approval
11
View
Anyone in the workflow can view the application and task details
Trade Licenses, Property Tax, Building Plan Approval
12
Comment
Comments can be recorded before any action is taken which can change the state of the application
Trade Licenses, Property Tax, Building Plan Approval
13
Download/ Print
Download/Print of any artefacts can be configured as per the requirement for application processing
All Modules
14
Forward
This action will not create any bill but will be forwarded to the next level review and approve
Finance
15
Create and Approve
In this action, the user who initiates the action can create and approve the bill. (Here there should a threshold amount to be set up)
Finance
16
Save
In this action, the approver can Save the bill before it is approved or rejected
Finance
17
Verify and Approve
This action will help the approver to approve the bill if he/she feels all the information is updated correctly
Finance
18
Reject
This action will help the approver to reject the bill if he/she feels all the information is not correct and may need further clarification.
Finance
19
Send back to Assistant
This action will help to send back the notification on the bill is rejected from the approver
Finance
20
Cancel
This action will help the approver to cancel the bill if he/she feels that the bill need to be rejected
Finance
Sr. No
Module*
KPI Chart Type*
Description*
PGR
Line Chart
Showing the status of closed complaints over a year month-wise
Pie Chart
Showing the various type of complaints
Metric
Showing the rate of different complaint status by percentage in a tabular format
2.
Property Tax
Horizontal Bar Graph
Showing the various information about property application status month-wise over a year
1
Module Name
Text
256
Yes
The name of the module for which the KPI chart types have to be defined
2
KPI Chart Type
Text
256
Yes
The type of chart which has to display information
3
Description
Text
256
Yes
A brief description of the information that the chart has to display. Steps to fill Data
1
Make sure that each and every point in this reference list has been taken care of
Make sure that the chart types are chosen from the list of available chart types from the attachment section
-
1
PT_UNIT_PENALTY
PT
Penalty
PT Penalty
FALSE
FALSE
1
2
PT_UNIT_EXEMPTION
PT
Exemption
PT Exemption
TRUE
TRUE
2
1.
Code
Alphanumeric
64
Yes
The code for the tax that is being levied
2.
Service
Text
256
Yes
This is the module or the name of the service for which the tax head is being mentioned
3.
Category
Text
256
Yes
The category to which the tax head belongs such as Penalty or exemption or cess
4.
Name
Text
256
Yes
This is the name/description of the tax head
5.
Is Debit
Text
NA
Yes
In case the tax head is an amount that needs to be added up to the property tax, then this needs to be TRUE else FALSE
6.
Is Actual Demand
Text
NA
Yes
In case the tax head is an amount that needs to be subtracted from the property tax, then this needs to be TRUE else FALSE
7
Order
Integer
5
Yes
The order in which the mentioned tax head should appear on the screen
1
Make sure that each and every point in this reference list has been taken care of
Details coming soon!!
Details coming soon!!
Document list represents the documents which are needed to avail a service across the modules. Mostly these are standard documents issued by various government departments.
1
RC
Ration Card
ID Proof, Address Proof
This document is used as proof of identity if presented with photo and address proof.
2
AC
Aadhar Card
ID Proof, Address Proof
This document is used as proof of identity as well as address.
3
DL
Driving License
ID Proof, Address Proof
This document is used as proof of identity as well as address.
4
VC
Voter ID Card
ID Proof, Address Proof
This document is used as proof of identity as well as address.
5
PS
Passport
ID Proof, Address Proof
This document is used as proof of identity as well as address.
6
AL
Arms License
ID Proof, Address Proof
This document is used as proof of identity as well as address.
7
CC
Cast Certificate
ID Proof, Address Proof
This document is used as proof of identity if presented with photo and address proof.
8
DC
Domicile Certificate
ID Proof, Address Proof
This document is used as proof of identity if presented with photo and address proof.
9
PC
PAN Card
ID Proof
This document is used as proof of identity.
10
EB
Electricity Bill
Address Proof
This document is used as proof of address only.
11
TB
Telephone Bill
Address Proof
This document is used as proof of address only.
12
WB
Water Bill
Address Proof
This document is used as proof of address only.
13
RSA
Registered Sale Agreement
Address Proof
This document is used as proof of address only.
14
RLA
Registered Lease Agreement
Address Proof
This document is used as proof of address only.
15
VRC
Vehicle Registration Certificate
Address Proof
This document is used as proof of address only.
16
IAO
Income Tax Assessment Order
Address Proof
This document is used as proof of address only.
17
HT
House Tax Slip
Others
These are the documents which are specifically needed to avail a service.
18
FL
Food License
Others
These are the documents which are specifically needed to avail a service.
19
LL
Liquor Licence
Others
These are the documents which are specifically needed to avail a service.
20
GST
GST Registration
Others
These are the documents which are specifically needed to avail a service.
The checklist is the set of activities which are there to perform on completion of a task to ensure the fullness and quality of the task.
The data type is an attribute of data, is a particular kind of data item, as defined by the values it can take, the computer system used, or the operations that can be performed on it. In order to help to fill the right kind of data for a data field/ column in excel, the below-given table has different data types with its description.
Sr. No.
Data Type
Definition/ Description
1
Alphanumeric
It contains alphabets and numbers. And generally used to define the code
2
Decimal
Floating point number with a fraction value up to 2 decimal places
3
Integer
Whole number without having a fraction part in it
4
Text
A string of alphabets, numbers, spaces, and symbols
5
Date
It represents a date and is captured in the format of ‘DD/MM/YYYY’
6
Reference
It is a code of a record from the referred entity and having a related record in the prevailing entity
7
Document
It represents a document which is needed as an attachment with other relevant details in the template
1
The entity is to be decided to be defined at the state level and all the ULBs are agreed on the same.
NA
2
Data filled into templates should cater to the needs of each and every ULBs.
NA
3
Order of headers should remain unchanged in the template while filling the data.
NA
4
Value filled into the template doesn’t exceed the given data size limit.
NA
5
Codes filled in the template for all the records are unique. It means no 2 records in the template share the same code.
Below records in code, value pair is not acceptable.
RES - Residential
RES - Non-residential
6
All the columns marked with an asterisk must be filled with the values and not even a single record left without a value.
NA
7
Reference value in the template must also exist in the referred entity template. A value without being present in the referred entity template is invalid.
NA
8
None of the values filled in the template should have a character which is not allowed.
NA
9
Mobile Numbers filled into the template must be 10 digit valid mobile numbers without country code.
NA
10
Email id filled into template should be a valid email ID.
NA
11
Local language values should be Unicode charset only.
NA
12
Values of data type alphanumeric consist of the alphabet and numeric values only. All the entity code should follow this.
Allowed - ABC01
Not allowed - ABC#01
13
Values of data type decimal must be a number having fraction part up to 2 places of decimal.
Allowed - 23.87
Not allowed - 12.0982
14
Values of data type integer must be a number which is not a fraction but a whole number.
Allowed - 15
Not allowed - 12.01
15
Values of data type text must be a string of alphabets, numbers, special characters, and spaces.
NA
16
Values of data type date must be a date in the format ‘DD/MM/YYYY’. Here DD means day, MM means month and YYYY means years.
Allowed - 31/12/2019
Not allowed - 12/31/2019, 31/12/19, etc.
17
Values of data type reference must be a reference to another entity referring to a value in that entity. Only the code of the referred record from the referred entity is provided as a value here.
NA
18
Value of the data type document must be a document which is to be provided separately as an attachment while submitting the data along with a filled data template.
NA
The workflow process is a set of steps through which information flows in sequence and the workflow roles which derives the actors are assigned to a step to complete the work defined for that level. The states of each level are derived based on the information received from the previous step.
1
Create and Approve
Approved
Assistant
NA
2
Forward
Pending for Approval
Assistant
NA
3
Pending for Approval
Verify and Approve
Approved
Supervisor
NA
4
Pending for Approval
Save
Pending for Approval
Supervisor
NA
5
Pending for Approval
Reject
Rejected
Supervisor
NA
6
Pending for Approval
Send Back to Assistant
Rejected for Review
Supervisor
NA
7
Rejected for Review
Forward
Pending for Approval
Assistant
NA
8
Rejected for Review
Cancel
Rejected
Assistant
NA
Data given in the above table is sample data.
1
Current State
Text
256
Yes
The Current State indicates the stage at which the process of the workflow in progress
2
Action
Reference
64
Yes
The Action indicates the activity that can be performed at the respective stage in the workflow. This refers to Workflow Actions
3
Next State
Text
256
Yes
The Next State is the state in the workflow that gets updated to in the respective stage on performing the action. (Example: assigning the for approval from one person to next person)
4
Role Name
Reference
64
Yes
The role is the different hierarchy of people with designation who are authorized to initiate, approval or rejecting the process. It refers to Workflow Levels
5
SLA
Integer
2
No
The SLA indicates the time-frame within which the action to be completed
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.
Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
Please discuss with a relevant department head before finalizing the workflow.
Q. What if mandatory field value is not available and not filled?
The mandatory field value is must to provide, without having those filled into template data can not be accepted.
Q. What if non-mandatory field value is not available and not filled?
It is fine with not providing the non-mandatory field values. These are the fields which are nice to have.
Q. What if the codes are not readily available for the records?
Code is must to provided. In case, code is not readily available simple sequencing of numbers can be used as codes.
Q. What if the definition of column header is not clear?
Contact with the person who has shared the template with you.
Q. Can the order of the columns be changed while filling the data?
Order of columns must remain intact and should not be altered.
Q. What if the entities which are supposed to be defined at the state level but can not be defined?
In a case where the entities which are suggested to define at the state level does not work. Then those can be defined at ULB level but then again can not be moved to state-level once configured.
Q. What are the benefits of defining state level?
The benefits of defining the entity at the state level are given below.
Decision Support System - State level definition and consolidation of data makes data analysis and decision making easy.
Maintenance of such data is easy and correction can be performed quickly.
Avoids the data duplicacy in the configuration for those values which are most common across the ULBs.
Support standardization of processes rules across the ULBs.
Workflow levels are defined for a service with Rights/Role to perform a set of Workflow Actions. There would one or more than one levels involved in a workflow process. This page helps to understand and then define all the levels with its job description and fill in a standard template.
1
Finance
Bill Accounting
Level 1
Create Bill
Accounts Clerk
2
Finance
Bill Accounting
Level 2
Create and Approve
Accounts Clerk
3
Finance
Bill Accounting
Level 3
Forward for Approval
Chief Accountant
4
Finance
Bill Accounting
Level 4
Verify the Bill
Chief Accountant
5
Finance
Bill Accounting
Level 5
Approval
Approver
Data given in the above table is sample data.
1
Module
Text
64
Yes
The module indicates for which the user would be mapped for a specific module to perform the action
2
Service
Text
64
Yes
The service indicates the type of process which the user performs in a particular module
3
Workflow Level
Integer
2
Yes
The workflow level indicates when a process has executed the level at which the flow of the process in progress
4
Task
Text
64
Yes
The task refers to which state the action is in progress during the workflow
5
Job Description
Text
256
Yes
A short description provided for the role (Example: Designation of the Role)
Download the data template attached to this page.
Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.
Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.
Identify all different types of services on the basis of ULB’s functions to create a workflow.
Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.
Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.
The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
This checklist covers all the activities which are common across the entities.
1
Make sure that each and every point in this reference list has been taken care of
Please discuss with a relevant department head before finalizing the workflow.
The common configuration details required for all modules are available in this section. Refer to the list of standard documents required for processing applications across modules, learn which documents are mapped to which services, find the standard checklist for filling master data templates, and get the answers to common configuration FAQs.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.
All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.