Water & Sewerage - Privacy Exemplar

Survey Test Cases

New UI to Old UI

Birth & Death Reports

Help FAQ Section in Citizen UI - Common Framework (Product-Specific Pages)

PGR Notifications

W&S UX/UI Revamp

Bill Amendment For W&S

W&S Reports

Bill Genie

TL Reports

Finance DSS

BPA

DSS Test Case For 3 KPIs

OBPS Reports

Release Summary

DIGIT 2.8 release includes 1 new module, several new products, functional and security features, regression testing, bug fixes of previously released modules and a few non-functional changes.

New Module

Citizen engagement - Survey service

Functional Changes

• OBPS Tabular Reports in old UI/UX, Trade Licence Tabular Reports in old UI/UX

• Notification based on channels - PGR, OBPS & mCollect

• Help/FAQ section in Citizen UI - common framework - integration with all the modules

• Bill Genie UI/UX revamp

• Survey module

• Water & Sewerage UI/UX Revamp, Bill amendment workflow update & UI/UX revamp, W&S disconnection

• Water & Sewerage Privacy Exemplar, Standard Reports for W&S - Receipt Register, Collection Register, Defaulters Report - in old UI/UX

• Birth & Death Tabular Reports - in old UI/UX

• Enhancement on DSS, Finance Module State DSS, NSS Adaptor, Enhancements in National Dashboard- FAQ & About page.

Non-functional Changes

• Navigation re-direction from New UI to OLD UI

• Bulk Bill PDF generation and performance testing

• W&S Bulk Bill generation and performance testing

New ‌Feature Additions

Enhancements

Success Metrics

https://docs.google.com/document/d/1b4plZ0TFMJC53MDt72_sx-Wif2bdR4I5dnD9DTN40Ss/edit

Adoption Metrics

Adoption of new features will be tracked on the basis of the following metrics:

‌Document Resources and Links

UI Technical Documents

1. Employee: Water and Sewerage Application Details

2. Employee: Water and Sewerage Connection Details

3. Employee: Water & Sewerage Modify Create Flow

4. Employee: Water and Sewerage Modify Application Details

5. Employee: Disconnection Water & Sewerage Create Flow

6. Employee: Water and Sewerage Disconnection Application Details

7. Employee: Ad-hoc Rebate/Penalty and View Breakup in application details.

8. Citizen: Water & Sewerage Create

9. Citizen: Water & Sewerage - My Applications

10. Citizen: Water & Sewerage - My Connections

11. Citizen: Water and Sewerage Disconnection Application Create

12. Citizen: Water and Sewerage Disconnection Application Details

13. Privacy - UI

14. Employee: Bill Amendment - Create Flow

15. Employee: Bill Amendment - Search, Edit & Resubmit, Approve, Reject & Send-Back Flows

16. UI- Tech Documentation on Bill Genie and Group bill screens

17. Bill Genie:: Employee: Search Bills

18. Bill Genie:: Employee: Group Bills

19. Bill Genie:: Employee: Download Bill

20. Help/FAQ section Citizen UI

21. National Dashboard - About & FAQs

22. Navigation between Old and New UI

Updated docs

1. Trade License - Apply Flow

2. New Trade License Application

Backend Service Documents

1. Birth and Death Service

2. State DSS - Birth and Death Technical Documentation

3. Water & Sewerage-State DSS- Technical Documentation

4. National Dashboard-W&S Technical Documentation

5. Water and Sewerage Service Technical Documents

6. Guidelines for supporting User Privacy in a module

7. Encryption Client Library

8. Water Service - Disconnection

9. Sewerage Service - Disconnection

10. Sewerage Disconnection Calculator Service

11. Water Disconnection Calculator Service

12. W&S: Privacy Changes Backend Technical Documentation

13. National Dashboard Adaptor Service

14. Workflow config-Replacement data-Migration Document for Bill Amendment W&S

15. Survey Service

DIGIT 2.8 release has a new module, new features, bug fixes and a few non-functional changes.

Account Wise Feature Demand

Punjab W&S is using the old UI. So W&S new features, which are using new UI, cannot be used in Punjab

NUDM Roll Out

The following features are part of the UPYOG Product Roadmap and will be released as part of UPYOG 2.0 by end of March 2023.

*As per current demand from NUDM-enabled states

Adoption Metrics

Adoption of new features will be tracked on the basis of the following metrics:

Overview

This release provides UI/UX revamp of existing features of water and sewerage modules in addition to applying for disconnection, data privacy, and 3 standard reports.

Release Highlights

UI/UX revamp of water and sewerage covers the features given below.

Citizen

1. My Connections

2. My Applications

3. My Payments

4. My Bills

5. Search and Pay

6. Apply for a new connection

7. Apply for disconnection

8. View Connection Details

9. View Consumption Details

10. View Application Details

11. Pay Water and Sewerage Bill

12. Pay Application Fee

Employee

1. Water Inbox

2. Sewerage Inbox

3. Apply for a new connection

4. Modification of connection

5. Bill Amendment

6. Application Workflows

7. Search Connection

8. Search Application

9. View Connection Details

10. View Consumption Details

11. Add Meter Reading

12. View Application Details

13. Collect Application Fee

14. Collect Water and Sewerage Bill

Downloads/ PDFs

1. Connection Details

2. Application Acknowledgement/ From

3. Estimation Notice

4. Sanction Letter

New Features Added

1. Disconnection of water and sewerage connection.

2. Disconnection Notice PDF

3. Application acknowledgement/form PDF

Reports

1. Receipt Register

2. Collection Register

3. Defaulters Report

Data Privacy

1. Masking of PII data

2. Option to unmask the PII data

3. Audit trail of the unmasking of PII data

Release Features

Known Issues

https://digit-discuss.atlassian.net/browse/UM-5637 https://digit-discuss.atlassian.net/browse/UM-5293

Upcoming Release Features

None

Reference Doc Links

Bill Amendment (Billing-service)

W&S Bill Amendment workflow config migration

• Follow the steps mentioned in the W&S Bill Amendment Workflow config migration document.

• Verify once if workflow name is hardcoded except edited parts of UI, Backend - check in indices and report - checked not present except config

• Verify if wf config is there for tenant level or state level only

• An update has to be added as a patch to the first release of the amendment

Water & Sewerage

• Latest persister file - Water

• Latest persister file - Sewerage

• Water modify connection

  • Workflow config

• Sewerage modify connection

  • Workflow config

• Sewerage Disconnection

  • Workflow config

• Water Disconnection

  • Workflow config

Privacy Feature

By default encryption & privacy is disabled for 2.8

• To disable privacy for Property and W&S make changes in the MDMS- DataSecurity -> SecurityPolicy.json file.

• For models- Property,PropertyDecrypDisabled, WnSConnection, WnSConnectionOwner, WnSConnectionDecrypDisabled, WnSConnectionOwnerDecrypDisabled, WnSConnectionPlumber, WnSConnectionPlumberDecrypDisabled; insert only one attribute in the attributeList as follows:

 {
         "name": "sample",
         "jsonPath": "sample",
         "patternId": null,
         "defaultVisibility": "PLAIN"
    }

• Insert the name and jsonPath which are not actually expected to be present in the RequestBody/ResponseBody

• Files to be updated

  1. Security policy complete file

  2. Masking patterns - needed only if enc is enabled and carried our for old data.

• References for reading

  1. PT,W&S decryption policy

  2. Decryption Disabled config for PT,W&S

  3. W&S Plumber enc/dec

  4. Inbox decryption config

  5. Reindexing enc/dec config

• Once the above changes are done deploy the following builds:

  1. Ws-services

  2. Property-services

  3. Sw-services

  4. Inbox

  5. Restart egov-user service

• Impact of privacy framework

  1. The privacy implementation masks the PII information based on the MDMS config (Security Policy)

  2. The masking/unmasking of data is entirely dependent on the roles of the users in the system, adding or removing these roles from the config will enable masking for each role.

  3. There is no module-level control here, so if a W&S role is added to an employee of TL then data will be masked so cross-using of roles should be avoided.

  4. The agreement with Manish is that the privacy be disabled until redesign with the module filter - Done

  5. The policy should be defined for adding or removing fields from the encryption process.
• W&S privacy (Skip over if encryption is not carried out)

  1. Deploy the latest builds provided for the 2.8 release {builds}

  2. Add privacy configs to MDMS (SecurityPolicy.json)

  3. Restart the MDMS service followed by the encryption service

  4. Add the temporary index config update index with encrypted data

     • This file will fetch data from the Encryption of old data and upload it to the existing index so that the index will be encrypted or masked as per config.

  5. Trigger the encryption of old data through the provided APIs

  6. Validating the encryption of old data {Doc Link}

  7. Disable & enable decryption.privacy

     • water.decryption.abac.enabled=true

     • sewerage.decryption.abac.enabled=true

• PT privacy (Skip over if encryption is not carried out)

  1. Deploy the latest builds provided for the 2.8 release

  2. Add privacy configs to MDMS (SecurityPolicy.json)

  3. Restart the MDMS service followed by the encryption service

  4. Add the temporary index config update index with encrypted data

  5. Add the new index config for the fuzzy search index

  6. Trigger the encryption of old data through the provided APIs

  7. Validating the encryption of old data {Doc Link}

  8. Disable & enable decryptionprivacy

     • property-decryption-abac-enabled: "true"

• Bill genie

  1. No changes required

• Bulk Bill PDF Generation and Performance Testing

  1. Enhancement is part of the new build release.

• W&S Bulk Bill Generation and Performance Testing

  1. PR List

     • W&S calculators

     • Bug Fixes on calculators

     • Billing service
• privacy integration - PT

  1. Covered as part of privacy above

• Notification based on channels - PGR

  1. Localisation added as part of the release KIT

• Notification based on channels - mCollect

  1. Localisation added as part of the release KIT

• OBPS/ BPA (Notifications only)

  1. Localisation added as part of the release KIT

• National Dashboard Adaptor Integration Testing

  1. The Docs are specific to Punjab implementation, generic product document is in the pipeline.

• NationalDashBoard 3 New KPI

  1. CharApiConfig.json

  2. MasterDashboardConfig.json

     • Overview Card config

     • Property Tax config

  3. DevOps change

• Finance Module State DSS

  1. Dss Chart API config

• MDMS & Configs -

  1. Complete Localisation

  2. Complete MDMS

  3. Complete configs

BackWard Compatibility Results -

• Folder Link

UI Changes

Please add all MDMS changes before deploying the UI code.

• W&S: W&S UI/UX Revamp

  • No changes are needed, it will work automatically if we deploy. There are two enhancements in the W&S flow, i.e Edit by normal user and Edit by config user, it is based on the MDMS configuration (Link). This is applicable in all 3 flows.

• W&S disconnection

  • No changes needed, it will work automatically if we deploy.

• Bill amendment W&S UI/UX RevampI

  • No changes needed, it will work automatically if we deploy.

• Bill Genie UI/UX revamp

  • No changes needed, it will work automatically if we deploy.

• OBPS Tabular Reports in old

  • No changes needed, it will work automatically if we deploy. It is based on the configuration of the backend.

• TL Tabular Reports

  • No changes are needed, it will work automatically if we deploy. It is based on the configuration of the backend.

• Standard Reports for WnS

  • No changes are needed, it will work automatically if we deploy. It is based on the configuration of the backend.

• Core UI Changes (Banner Images of Each module)

  • No changes are needed, it will work automatically if we deploy. It is based on the configuration of the MDMS (Link)

  • We need to add the below images in the S3 bucket:PGR: https://egov-uat-assets.s3.amazonaws.com/PGR.png

  • PT: https://egov-uat-assets.s3.amazonaws.com/PT.png

  • TL: https://egov-uat-assets.s3.amazonaws.com/TL.png

  • OBPS: https://egov-uat-assets.s3.amazonaws.com/OBPS.png

  • FSM: https://egov-uat-assets.s3.amazonaws.com/FSM.png

  • WS: https://egov-uat-assets.s3.amazonaws.com/WS.png

  • Bills: https://egov-uat-assets.s3.amazonaws.com/Bill.png

• Navigation re-direction from New UI to OLD UII. Mdms Changes are required for this (Link).

Old UI

Only Fire Noc and Tabular reports are PO signed off in the current release for the OLD UI, the rest of the modules are covered as part of backward compatibility tests shared above.

Overview

This module allows employees to create surveys for citizens and let them fill out surveys. Later survey results can also be seen on the Survey results dashboard.

Release Highlights

The Survey module consists of the following

For Employees

1. Surveys section on Home Page

2. Surveys inbox

3. Create survey

   • Meta Data - Title, Description, Survey start & end date/time

   • Questions

     • Short Answer

     • Paragraph

     • Single Answer

     • Multiple choice questions

     • Date

     • Time

4. Survey Results

   • Aggregated view of all survey results in specific charts for each question type

   • Download the excel report with the survey results

5. Modify surveys

   • Survey questions

   • Extend the Survey date and time.

For Citizens

1. Notification on Survey creation.

2. Survey Filling

Known Issues/ Upcoming Enhancements

1. Expansion to other types of questions

2. More notifications to citizens prior to survey start, and survey end.

3. Making surveys open. (Right now citizens need to be logged in to fill out the survey. This needs to be made open)

Mockups

Related Doc Links

Overview

This release provides the UI/UX revamp of OBPS , workflow timeline changes and reports.

Release Highlights

The functionality in OBPS remains the same - only the UI/UX has changed.

Two reports added for administrative purposes.

Changes made to the workflow timeline for clear representation of application status to the users.

Notiification based on channels.

Release Features

• Stakeholder registration and employee approval flow

• Architect flow (permit application creation) and employee approval flow

• Architect occupancy certificate creation and employee approval flow

• Fire NOC employee approval flow

• Open link for stakeholder registration flow

• Daily collection report

OBPS application status report

Workflow timeline changes in application flow - The image below the one illustration on the right displays the old status view. Here the application status shows pending even if the task is completed. As per the current release, the application displays only the current state where action is marked as pending. The remaining status is marked as done or completed or in submitted state.

Notification based on channels - The OBPS application allows the user to configure different messages for different channels (In app, mobile messages, email) for the same event in the application process flow.

Known Issues

Upcoming Release Features

None

Reference Doc Links

Overview

This module gives citizens more information on a service delivery module than just links to access the service.

Release Highlights

Product Specific Pages Module consists of the following:

For Citizen

For a module and tenant that is configured.

1. FAQs

   • List of FAQs for each module

2. How it works

   • List of user manuals, help videos etc (Also in local language)

3. Link to access service via WhatsApp

4. Helpline Numbers

5. Address of Service Centres

   • Link to navigate to google maps

6. Static data

   • Ex. Days to process applications/ Amount to pay while applying etc

7. Dynamic Data

   • Number of citizens applied for service in last n months/ Amount collected etc

Known Issues/ Upcoming Features

Mockups

Related Doc Links

Overview

UI/ UX revamp of Bill Amendment.

Release Highlights

UI/UX revamp of Bill Amendment Inbox and Application View.

Release Features

Known Issues

None

Upcoming Release Features

None

Reference Doc Links

Overview

This release provides PRDs of 3 property tax features and a few bug fixes.

Release Highlights

PRDs of 3 property tax features and bug fixes.

1. Properties amalgamation

2. Property bifurcation

3. Capital value system

4. Property mutation bug fixes.

Release Features

None

Known Issues

Bug

UM-5322: PT: Mutation flow: In Acknowledgement Form only one Transferor Details are present.SIGNED OFF

Upcoming Release Features

None

Reference Doc Links

Overview

UI/ UX revamp of Bill Genie.

Release Highlights

UI/UX revamp of Bill Genie features.

Release Features

Known Issues

None

Upcoming Release Features

None

Reference Doc Links

MDMS Changes

Config Changes

Service Build Updates

Overview

Reports have been added to birth and death for administrative purposes.

Release Highlights

Birth count report

Death count report

Birth and death certificate payment records

Release Features

Birth count report

Death count report

Birth and death certificate payment report

Known Issues

https://digit-discuss.atlassian.net/browse/UM-5256

Upcoming Release Features

None

Overview

Few reports are added to the TL module for administrative purposes.

Release Highlights

TL Daily collection report

TL Application status report

Trade license registry

Trade license renewal pending report

Release Features

TL Daily collection report

TL Application status report

Trade license registry

Trade license renewal pending report

Known Issues

Upcoming Release Features

None

Overview

About page, FAQ and 3 new KPIs are added to the DSS page

Release Highlights

About page for the dashboard is added which helps users to understand the purpose, how data is secure and from where the data is being pushed.

And 3 new KPIs were added for administrative purposes.

Release Features

About page

FAQ

3 KPIS - Non-tax revenue collected, Non-tax revenue contribution % and Average PT collected.

Related Doc Links