The mCollect module is designed to facilitate the ULBs process miscellaneous types of payments. Miscellaneous payments may include parking fees, advertising fees, rent, challans, etc. The module objective is to process and record payment collections on account of miscellaneous heads within the ULBs. This makes it easy to track payment receipts and generate reports for administrative purposes.

Key Features

The MCS module enables ULB employees to -

• Capture payment details

• Generate and print payment collection receipts

• Access dashboard analytics

• Generate reports for administration

User roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

Using MCS

This section guides you through the details of using the MCS module for the defined roles. Click on the relevant role below to learn more about how to use the MCS system.

1. Citizen User Manual

2. Employee User Manual

CE And FE

The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.

The CE or FE role can -

• Generate challan

• Make payment

• Search challan

Generate Challan

CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the mCollect card on the employee home screen. Click on Generate New Challan button.

On the New Challan page, enter the Consumer Details and Service Details.

Click on Submit button at the bottom of the page. The success message screen pops with the Challan No. Click on the Print Challan option to print the challan.

Click on Proceed to Payment button to make the payment.

Make Payment

The Generate Receipt page displays the payment information details. Enter the Payer Details. Select the Payment Mode.

Enter the Gen/G8 Receipt Details, in case the receipt is generated manually. Click on the Collect Payment button at the bottom of the screen to register payment details.

The success message is displayed. Click on Print Receipt to print the receipt.

Search Challan

Click on Search Challan option on the employee home page.

Select the required filters and click on the Search button. The results will be displayed on the page.

The citizen pays the fees for miscellaneous services through the CEs or FEs. Once the payment transaction is complete the citizen can access the payment receipts online.

Citizens can

• Search receipts

• Download receipts

• Print receipts

Search Download And Print Receipts

Citizens can search for payment receipts and download or print these online. To search for payment receipts navigate to the mCollect option in the sidebar main menu. Click on Search Challan.

Enter the relevant search parameter. The system enables you to search using payment Receipt No. or Service Category, or payee Mobile No. Click on the Search button.

The system will display the relevant search results in the panel below. Click on the relevant record to view the payment receipt.

The system will generate a pdf format of the payment receipt. Click on the download icon on the pdf page to download the receipt.

Click on the Print icon on the pdf page to print the receipt.

Click on the Reset button to renew your search with different parameters.