Citizens

Citizens represent individuals or communities who are the system end-users. The birth & death module provides the citizens with the scope to download certificates of birth & death registrations. The citizen can -

• Download birth & death certificates

• Make payments online for downloading certificates

• View details for previous applications

Download Birth & Death Certificates

Login to the portal using a registered mobile number and the OTP.

Click on the Birth or Death card on the home page as required.

Click on the Download Certificates card.

Enter the mandatory fields like Date of Birth, Gender, and City. To find any specific application, use the filters in the advanced search option screen. Click Search Registry after entering the required filters.

The search results are populated based on the fields that you entered. Click on the Pay and Download button in the Action column of the search result.

Accept the declaration by ticking the check box. Click on PROCEED.

Review the Payment Information on the next screen. Click on MAKE PAYMENT.

Proceed to make the payment through the payment gateway. After the payment is completed, a success message is displayed on the screen. Click on the Download button on the top right corner and then click on Download Certificate. Click on the Print button to print the certificate.

Clicking on the Download button redirects to the Search Receipts screen. Select Birth Certificate from the drop-down in the Service Category field and click on SEARCH. The list of payment receipts linked to the selected service category is displayed.

View Application Details

Click on the Birth or Death card on the home screen. Click on the My Requests card.

All applications are listed on the screen. Click on the DOWNLOAD CERTIFICATE option to download the certificate. Click on the GET RECEIPT option to download the receipts.

Overview

The Birth & Death module allows citizens to download birth & death certificates and pay for the service as well.

Key Features

The module supports the following key functions -

• Download and print QR code-enabled birth & death certificates, and payment receipts

• Make payments for downloading certificates online

• View previous applications history

• Create birth & death registrations based on the records received from hospitals

• Make edits to the legacy records of birth & death registrations

• Filter and view applications of birth & death registrations

User Roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

Getting Started

This section of the user manual guides you through the user login process. Citizens can sign up to use the birth & death module through the online web portal or the mobile application login interface.

Using Birth & Death Module

This section guides you through the details of using the birth & death module for each role. Click on the relevant role below to learn more about how to use the birth & death system.

• Citizens

• Employees

Employees

The Registrars/concerned employees receive the birth or death records from the hospitals, morgues, or other concerning bodies, and they create registrations through the system.

The employees can -

• Filter and view registrations

• Create birth & death registrations

• Edit birth & death registrations

• View reports

Search Applications

Log in as an employee for the Birth or Death Module viewer role.

Click on the Birth Certificate card on the home screen.

Enter the mandatory fields in the Search Registry like the Date range and the City.

Use the advanced search options to find specific applications.

Click on the link titled View for the desired application from the search result.

The Registration Details with all the information related to the concerned registrations are displayed on the screen.

Click on the printer icon in the search results page in the top right corner.

A list of all the registrations for the applied date filter is displayed and is available to download and print.

Create Registrations

Log in as an employee for the Birth or Death Module Creator role.

Click on the Birth Certificate option in the side panel.

Click on Birth Registration when the side panel expands.

Fill in the required fields on the registration details page. All fields marked with (*) are mandatory.

Enter the Father’s and Mother’s Information for birth certificate registration.

Enter the Address of Parents at the Time of Birth and the Permanent Address of Parents. Enter Informant’s Information if applicable.

Click on the Submit button once all details are filled in and reviewed.

Click on Proceed to submit and Cancel to go back to edit the registration.

The registration is completed successfully.

Edit Registrations

Log in as an employee for the Birth or Death Module Editor role.

Enter the date range and City on the search page. Click on Search Registry. The relevant applications are listed on the screen. Click on the View option next to the desired application to make edits.

The corresponding registration details are displayed. Click on the Edit button on the top right corner of the page.

Tick the check box saying This is a Legacy Record. Proceed to make the edits in the registration form as required and click on Update. The previous record is now updated.