Fire NOC User Manual

An illustrative guide to using the Fire NOC module

Introduction to Fire NOC

The Fire NOC module allows citizens to make an application for Fire NoC and pay fire NoC fees. The module makes the process of obtaining a Fire NOC easy, smooth, and transparent. It eliminates the current manual process by automating and streamlining it, thus providing a better citizen service experience with the Urban Local Body (ULB) and Fire station employees.

Key Features

The module supports the following key functions -

  1. Apply for no objection certificate through mobile, web or counter

  2. Apply for Provisional (pre-construction) or New (post-construction) fire NoC

  3. Apply for a single building or multiple buildings owned by the applicant in the same compound

  4. Review application before submission

  5. Pay NoC fees online

  6. Track application status

  7. Download and Print QR code-enabled application confirmation form, payment receipts NoC certificate

User Roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.


User Role

Scope of Action

Role Description

Citizen

Apply for Fire NOC

Review applications

Pay NoC fees online

Track application status

Download or print NOC certificates, payment receipts

Individuals and society groups/communities

Counter Employee

Apply for Fire NOC

Collect fees

ULB employees at the counter to assist citizen

Document Verifier (DV)

Verify and forward

Send Back

Edit Application

Employees responsible for verifying the supporting documents submitted by applicants

Field Inspector (FI)

Verify and forward

Send Back

Reject

Edit

Employees responsible for physical verification of the information provided by the applicant

Approver

Approve

Send Back

Reject

Cancel

An employee who has the final authority to approve or reject applicants

Using Fire NOC

  1. Citizens

  2. Counter Employee (CE)

  3. Document Verifier (DV)

  4. Field Inspector (FI)

  5. Approver

This section guides you through the details of using the Fire NOC module for each role. Click on the relevant role below to learn more about how to use the module.

Creative Commons LicenseAll content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.

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​All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.