Overview

Emptying of septic tank / Pit (Desludging) request can be created by the citizen online which will be processed by the ULB. The processed request will then be assigned to a particular desludging operator post payment of desludging charges by the citizen.

The desludging operator then completes the emptying task on the ground and transports the faecal sludge to the designated septage treatment plant where a plan operator updates the vehicle log and septage dumped at the plant.

Release Highlights

1. Citizen

   1. Create Emptying of septic tank/pit application

   2. View status of the application

   3. Make payment for an application

   4. Rate the service

2. Employee

   1. Create Emptying of septic tank/pit application

   2. Update application

   3. Make payment for an application

   4. Assign/Re-assign DSO for an application

   5. Complete request on behalf of DSO

3. Desludging operator

   1. Assign vehicle to a request

   2. Decline a request

   3. Complete request

4. FSTP Operator

   1. Update vehicle log

Release Features

Known Issues

None

Upcoming Release Features

• Dashboard and Reports

Reference Doc Links

Roadmap Overview

Commitment and transparency are deeply ingrained values defining our product development approach. We are constantly developing new capabilities to facilitate the digital transformation of our cities. Take a glimpse into our DIGIT Roadmap to learn more about our upcoming tools and features.

Quarter 1 - April to June 2021

Quarter 2 - July to September 2021

Quarter 3 - October to December 2021

Quarter 4 - January to March 2022

DIGIT is India’s largest open-source platform for Urban Governance. It is built on OpenAPI (OAS 2.0) and provides API based access to a variety of urban/municipal services enabling state governments and city administrators to provide citizen services with relevant new services and also integrating the existing system into the platform and run seamlessly on any commercial/on-prem cloud infrastructure with scale and speed.

Key Architecture Highlights

• DIGIT is a microservices-based platform that is built to scale. Microservices are small, autonomous and developer-friendly services that work together.

• A big software or system can be broken down into multiple small components or services. These components can be designed, developed & deployed independently without compromising the integrity of the application.

• Parallelism in development: Microservices architectures are mainly business-centric.

• MicroServices have smart endpoints that process info and apply logic. They receive requests, process them, and generate a response accordingly.

• Decentralized control between teams, so that its developers strive to produce useful tools that can then be used by others to solve the same problems.

• MicroServices architecture allows its neighbouring services to function while it bows out of service. This architecture also scales to cater to its clients’ sudden spike in demand.

• MicroService is ideal for evolutionary systems where it is difficult to anticipate the types of devices that may be accessing our application.

Multi-layer Architecture

DIGIT follows Multilayer or n-tiered distributed architecture pattern. As seen in the illustration above there are different horizontal layers with some set of components eg. Data Access Layer, Infra Services, Business Services, different modules layers, client Apps and some vertical adapters. Every layer consists of a set of microservices. Each layer of the layered architecture pattern has a specific role and responsibility within the application.

• Layered architecture increases flexibility, maintainability, and scalability

• Multiple applications can reuse the components

• Parallelism

• Different components of the application can be independently deployed, maintained, and updated, on different time schedules

• Layered architecture also makes it possible to configure different levels of security to different components

• Layered architecture also helps users test the components independent of each other

Release Summary

DIGIT 2.3 release offers new modules, few functional changes, and non-functional changes.

• Functional: Faecal Sludge Management module, Bill Amendment module, and Enhancements in HRMS.

• Non-functional: Security fixes.

New ‌Feature Additions

Enhancements

‌Document Resources and Links

UI Technical Documents

Backend Service Documents

Join the virtual DIGIT Technical Training sessions to learn in-depth about the DIGIT platform architecture, key capabilities, and applications. These sessions will help understand DIGIT products, platform configurations, customizations and extension possibilities.

Event registration links and session details are provided below. Click on the Register button to enrol for the sessions.

DIGIT Urban Stack is a set of Open APIs, services, and reference implementations, setup as a public good, to allow government entities, businesses, startups, and civil society to use a unique digital Infrastructure and build solutions for urban India at a large scale. It provides a set of open standards, specifications and documentation to create a level playing field and enable ecosystem players to innovate on the stack. As a public good, the platform is provided without profit or restriction to all members of society.

• Open Source - DIGIT is Open Source and has been built using the best in class Open Source technology stacks powering the most advanced companies in the world. DIGIT is able to provide the lowest total cost of ownership and helps ensure that governments retain strategic control of their systems and data.

• Mobile-Enabled - DIGIT has adopted a mobile-first approach, with robust mobile applications enabling citizens to easily access government services through their phones. Government officials and field workers are also empowered with mobile applications that enable them to deliver 24×7 governance with ease.

• Real-time Dashboards - DIGIT’s real-time dashboards provide governments with actionable insights on demand. Administrators and department heads are empowered with verified data that enables them to manage their work and budgets better. Field level employee reports enable effective performance management and ensure efficient usage of government resources.

Our Core Principles

DIGIT focuses on inclusion and is designed on the principle of enhancing both platform openness and choice for citizens. The platform uses open APIs and standards, creating a powerful framework to drive convergence across the multiple systems currently in use and to lower the barrier to entry for locally-developed solutions. Keeping in mind that most Indians use the internet through their phones, we follow and advocate a “mobile-first” approach, while supporting multi-channel access to accommodate diverse needs and preferences.

Know more about our Ecosystem or Contact Us for more details.

DIGIT offers several modules. Each module is designed to automate the manual workflows for various governance units.

Key Benefits

DIGIT enables ULBs to be more effective and accountable—and to make better, data-driven decisions. The platform ensures both interoperability among ULBs and rapid development of new modules by a wide array of software partners.

Introduction

Service Subcategory is mapped to relevant GL code to help capture the accounting-related parameters for each service subcategory. The same is used to pass the accounting vouchers into the accounting and finance system.

Data Table

The data given in the table above is sample data.

Procedure

Data Definition

Steps to Fill Data

1. Download the data template attached to this page.

2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

4. Identify all different types of service subcategory GL code on the basis of ULB’s functions.

5. Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.

6. Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity. There is no entity-specific checklist activity applicable.

Attachments

MDMS changes

Config Changes

Infra Change

Service Build Updates

All content on this page by is licensed under a .

Introduction

Service Category is a comprehensive list of services existing for the specific State/ULB. Service Category basically defines the miscellaneous revenue collection heads. Example - Rental, Entry Fees, User Charges etc.

Service categories are defined at a global level for different types of revenues. Payment collection and processing for certain services like property tax and trade licenses are done through the individual modules. The mCollect module processes payments for other miscellaneous services.

The Service Category masters list allows States/ULBs to identify the miscellaneous services for which payments and collections can be processed.

Data Table

The data given in the table is sample data.

Procedure

Data Definition

Steps to Fill Data

1. Download the data template attached to this page.

2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

4. Identify all different types of service categories on the basis of ULB’s functions.

5. Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity.

Attachments

Details coming soon..

Introduction

The Trade License product provides a digital interface, allowing citizens to apply for the Trade License and subsequently make the trade license fee payment online.

The Trade License product enables:

• Ease of doing business — Traders can apply for new licenses, renewals, amendments, and supplemental licenses

• Regulatory Tracking — Administrators can track and manage regulatory processes

• Shorter Timelines — It streamlines and automates business licensing processes and helps a business to be set up quickly

• Data-driven decision making — The application collates valuable information on the economic activity and employment opportunities in a ULB

Functional Scope

The list below summarizes the key features supported by the TL module -

1. Registration, Login and Creation of User Profile

2. Applying for a Trade License

3. Trade License Issue

4. Modifications to a Trade License

5. Renewal of Trade License

6. Payments and Fee

7. Dashboards and Reports

8. General Features

Registration, Login and Creation of User Profile

Applying for a Trade License

User can apply for a new TL from the system. User can select the type of license to apply. The user enters trade details, owner details and documents after which application can be reviewed and submitted. Similarly, a counter employee can also apply for TL on behalf of the citizen. The system has a workflow integration which enables stage-wise approval before Approval for issuing the Trade License.

Trade License Issue

The system has the facility to assign the application to the respective Inspector for survey and verification. After the application is submitted, it goes to the document verifier. The next step after document verification is field inspection. After the field inspector’s approval, the TL is approved by the approver.

Modifications to a Trade License

The system has the facility to edit/update the Application based on the Inspection report against the application.

Renewal of a Trade License

The system has the facility to provide a hassle-free renewal process for citizen and employee ease, leading to increased revenues, by reducing unlicensed trades. The system allows sending of SMS and Email notifications and reminders based on the renewal cycle.

Payment and Fee

Dashboards and Reports

General Features

System specification in compliance with the Ease of Doing Business (EODB) BRAP 2019

List of Features- Trade License

About TL

DIGIT-Trade License (TL) enables local government to regulate the trade and protect the interest of the public at large against the health hazard and inconvenience which a business may cause. With DIGIT-TL traders can obtain the trade certificate in a simplified manner and ensure compliance with rules and safety guidelines issued by the government. The module offers the citizens and governance bodies a convenient and transparent means of processing trade licenses.

The Trade License application makes the process of obtaining a Trade License easy, smooth, and transparent. The module, hence, removes the need for manual processing and streamlines the key trade license management functions to provide a better user experience.

Key Features

DIGIT Trade License module enables citizens to -

1. Apply for new trade license or renew an existing trade license.

2. Upload all the relevant documents required for the license.

3. Make payment for the Trade License (New/Renewal) fee using the online payment gateway.

4. Receive notifications and alerts by emails or SMS for new application status updates and pending renewals.

5. Download Trade License, Payment & Acknowledgement Receipts online.

DIGIT Trade License module enables employees to -

1. Create flexible role-based workflows.

2. Configure license fees calculation logic.

3. View custom dashboards for module statistics.

4. Filter search results using advanced configurable search parameters.

Section Overview

This section contains all docs and information required to understand the TL module, its key features, functional scope, and configuration details. Click on the links below to learn more about deploying, configuring, customizing, and using the TL module.

• Functional Specifications

• TL Roadmap

• TL User Manual

• Product Brochure

• TL Workflows

• Master Data Configuration Template

• TL Service Configuration

• Implementation Handbook

• Demo Script

Contact Us

Reach out to us through any of the below-mentioned contact channels for any assistance or additional information on TL module deployment.

Introduction

The DIGIT-Trade License application makes the process of obtaining a Trade License easy, smooth, and transparent. The module, hence, removes the need for manual processing and streamlines the key trade license management functions to provide a better user experience.

Module Features

DIGIT Trade License module enables citizens to -

1. Apply for new trade license or renew an existing trade license.

2. Upload all the relevant documents required for the license.

3. Make payment for the Trade License (New/Renewal) fee using the online payment gateway.

4. Receive notifications and alerts by emails or SMS for new application status updates and pending renewals.

5. Download Trade License, Payment & Acknowledgement Receipts online.

DIGIT Trade License module enables employees to -

1. Create flexible role-based workflows.

2. Configure license fees calculation logic.

3. View custom dashboards for module statistics.

4. Filter search results using advanced configurable search parameters.

Module Ontology

State Level

ULB Level

Module Reports

1. Receipt Register

2. Application Status

3. Cancelled Receipt Register

4. ULBwise Collection Report

5. ULBwise Application Status

CE And FE

The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.

The CE or FE role can -

• Collect payment

• Search payment receipts

• Print receipts

• Download payment receipts

Collect Payment

CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment navigate to the Universal Collections option in the sidebar main menu.

Click on the New Collection button on the screen. This will open a new collection form page.

Enter the Mobile No. and Consumer Name of the payee.

Select the applicable Service Category.

The system will prompt the input of Tax amount, CGST, SGST, Field Fee, or any other details depending on the selected Service Category.

Enter the From Date and To Date to identify the applicable payment period. **Enter any additional information in the Comments** field.

Click on the Next button to move to the payment section. The Payment Collection Details page displays the fee details and capture payment form. The Fee Details panel displays the fee breakup and Total Amount details.

The Capture Payment panel displays the available payment methods. Click on the preferred payment tab. The available payment tabs are Cash, Cheque, Credit/Debit Card.

Enter the Paid By and the Payee Name details.

Enter the Payer Mobile No.

Enter the Cheque No., Cheque Date, IFSC, Bank Name, and Bank Branch details in case of payment by cheque. Enter your credit card or debit card Last 4 digits, Transaction No., and Re-enter Transaction No. details if you have selected the Credit/Debit Card payment option.

Enter the Gen/G8 Receipt No. issued at the payment counter in case payments are made offline. Enter Gen/G8 Receipt Issue Date mentioned on the receipt.

Click on the Generate Receipt button once the payment is collected or processed. The system will display the payment success acknowledgement message.

Click on the Download button to download/view the receipt. Click on the Print button to print the receipt.

Search Receipts

To search for payment receipts navigate to the Universal Collections page in the sidebar main menu.

Enter the relevant search parameter. The system enables you to search using payment Receipt No. or Service Category, or payee Mobile No. Click on the Search button.

The system will display the relevant search results in the panel below. Click on the relevant record to view the payment receipt. The system will generate a pdf format of the payment receipt.

Click on the download icon on the pdf page to download the receipt. Click on the print icon on the pdf page to print the receipt.

Click on the Reset button to renew your search with different parameters.

The citizen pays the fees for miscellaneous services through the CEs or FEs. Once the payment transaction is complete the citizen can access the payment receipts online.

Citizens can

• Search receipts

• Download receipts

• Print receipts

Search Download And Print Receipts

Citizens can search for payment receipts and download or print these online. To search for payment receipts navigate to the Collections option in the sidebar main menu.

Enter the relevant search parameter. The system enables you to search using payment Receipt No. or Service Category, or payee Mobile No. Click on the Search button.

The system will display the relevant search results in the panel below. Click on the relevant record to view the payment receipt.

The system will generate a pdf format of the payment receipt. Click on the download icon on the pdf page to download the receipt.

Click on the Print icon on the pdf page to print the receipt.

Click on the Reset button to renew your search with different parameters.

Introduction

Once the Trade Ontology is defined, the next step is to allocate the license fee associated with the Trades.

Dependent on the Trade Classification Level (/ ), the fee allocated might be the same across the Sate or could vary from ULB to ULB. There could be a distinct fee(s) for two different types of applications (new and renewal).

Following are the key tasks to be executed :

• Allocate the License Fee according to Trade Classification Level (Types/Subtypes).

• Map the License fee with respective Trade Classification Level.

Data Table

The table above contains sample data.

Procedure

How to fill data

1. Download the data template attached to this page.

2. Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.

4. Collect the above information and feed it below the “Trade Sub Type Name” column accordingly. The Description of Trade Sub Type Name must be provided as per the language specified in the respective column.

5. Add the “Trade Sub Type Code” respectively against the identified trade type(s).

6. Fill in the New License Fee & New Renewal Fee accordingly. The New License Fee & Renewal Fee can be the same as well as distinct, depending on the by-laws/ mandate followed by the State/ULB.

7. Fill in the fields related to Units of Measurement (UOM Unit, From/To) for the available trades only.

Checklist

The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity.

Attachments

Introduction

Once the are defined, the next task is to -

• Define Trade Types

• Map Trade Category to listed Trade Types

The Trade Type can be defined as the next (2nd) level classification of Trade. There can be multiple trade types and the list may vary from one State/ULB to another.

Data Table

The table above contains sample Trade Type data.

Procedure

Data Definition

Steps to fill data

1. Download the data template attached to this page.

2. Refer to the ‘Data Definition’ section of this document to learn more about the template sheet, data type, size, and definitions.

3. Select the relevant Trade Category Code from the available drop-down list of Trade Category. This will map the listed Trade Type to the corresponding Trade Category.

4. Enter a unique Trade Type Code to identify the type of trade.

5. Enter a Trade Type Name (In English).

6. Enter the Trade Type Name (In Local Language).

Checklist

The checklist contains a set of activities to be performed once the data is filled into a template to ensure data entry requirements are met. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity.

Attachments