MCS Employee User Manual
This section illustrates the steps for different employee user roles at the ULB level
CE And FE
The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.
The CE or FE role can -
Generate Challan
CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the mCollect card on the employee home screen. Click on Generate New Challan button.
On the New Challan page, enter the Consumer Details and Service Details.
Click on Submit button at the bottom of the page. The success message screen pops with the Challan No. Click on the Print Challan option to print the challan.
Click on Proceed to Payment button to make the payment.
Make Payment
The Generate Receipt page displays the payment information details. Enter the Payer Details. Select the Payment Mode.
Enter the Gen/G8 Receipt Details, in case the receipt is generated manually. Click on the Collect Payment button at the bottom of the screen to register payment details.
The success message is displayed. Click on Print Receipt to print the receipt.
Search Challan
Click on Search Challan option on the employee home page.
Select the required filters and click on the Search button. The results will be displayed on the page.
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