This section illustrates the steps for different employee user roles at the ULB level
DV is responsible for verifying the supporting documents uploaded by the applicants or the counter employee on behalf of the applicant.
The DV can
Trade license applications are rejected if the supporting documents uploaded by the applicant fails to comply with the license requirements or the details provided in the form are incorrect.
To reject applications navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on Reject.
Enter your Comments to state the reason for rejection. Click on the Upload Files button to upload any supporting documents to validate the rejection. Click on the Reject button.
The applicant will receive a rejection notification on his mobile number or email address.
The DV verifies and forwards the TL application to the Field Inspector if the DV finds all information and documents provided by the applicant correct.
To verify and forward the application navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Verify and Forward button. Select the relevant Assignee Name from the list of available employees for subsequent processing.
Enter any additional information in the Comments field in context to the application for the assignee’s knowledge. Click on Upload Files to upload any supporting documents for the application. Click on the Verify and Forward button.
The TL application is assigned to the selected Assignee for subsequent processing.
To edit applications navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Edit button. Change any details in the form as required.
FI is responsible for verifying the field details provided by the applicants.
The FI can
FI sends back the applications to the citizens if some vital information is missing in the application or there is a mistake in the information provided.
To send applications back to the citizen navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Send Back to Citizen button. Enter any Comments stating why the application is sent back.
Click on the Upload Files button to upload any files or images in context to the application. Click on the Send Back to Citizen button.
The system displays a success acknowledgement message stating that the application is sent back to the initiator.
The FI can send back the TL application to the DV if there is any mistake or lapses in the document verification process.
To send back applications to the DV navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Send Back button.
Select the Assignee Name who will be responsible for verifying the application. Enter any Comments as additional information to the assignee stating why the application is sent back. Click on the Upload Files button to upload any files or images in context. Click on the Send Back button.
The application is assigned back to the selected assignee for verification of documents.
Trade license applications are rejected if the supporting documents uploaded by the applicant fails to comply with the license requirements or the details provided in the form are incorrect.
To reject applications navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on Reject.
Enter your Comments to state the reason for rejection. Click on the Upload Files button to upload any supporting documents to validate the rejection. Click on the Reject button.
The applicant will receive a rejection notification on his mobile number or email address.
The FI verifies and forwards the TL application to the Approver if the information and documents provided by the applicant are correct.
To verify and forward the application navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Verify and Forward button. Select the relevant Assignee Name from the list of available employees for subsequent processing.
Enter any additional information in the Comments field in context to the application for the assignee’s knowledge. Click on Upload Files to upload any supporting documents for the application. Click on the Verify and Forward button.
The TL application is assigned to the selected Assignee for subsequent processing.
To make any changes in the application navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Edit button. Change any details in the form as required.
The Approver is responsible for the final approval of the TL application.
The Approver can
The Approver can send back the TL application to the FI or DV if there is any mistake or lapses in the document verification process.
To send back applications to the DV or FI navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Send Back button.
Select the Assignee Name who will be responsible for verifying the application. Enter any Comments stating why the application is sent back. Click on the Upload Files button to upload any files or images in context. Click on the Send Back button.
The application is assigned back to the selected assignee for verification of application.
Trade license applications are rejected if the supporting documents uploaded by the applicant fails to comply with the license requirements or the details provided in the form are incorrect.
To reject applications navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on Reject.
Enter your Comments to state the reason for rejection. Click on the Upload Files button to upload any supporting documents to validate the rejection. Click on the Reject button.
The applicant will receive a rejection notification on his mobile number or email address.
The Approver signs off the TL application once the information and documents provided by the applicant are found correct. The TL Certificate is issued once the application is approved.
To approve the application navigate to the Home page. Search for the application you want to verify by entering any of the search parameters. Click on the Application No. to open the application. Scroll down the form to review the filled in details.
Click on the Take Action button available at the bottom of the page. Click on the Approve button.
Select the relevant Assignee Name from the list of available employees for subsequent processing. Enter any additional information in the Comments field in context to the application for the assignee’s knowledge. Click on Upload Files to upload any supporting documents for the application. Click on the Approve button.
The TL application is approved and the TL Certificate is issued to the applicant. Click on the Download or Print button to download or print the TL Certificate.
Learn how to apply for new trade license, renew and pay trade license fee
Citizens represent individuals, communities, or business entities who are the system end-users. The TL module allows business owners to apply for a trade license online or even apply for renewal of an existing license.
The citizen can also approach the Counter Employee (CE) to submit new TL applications or raise renewal requests for existing licenses.
The Citizen or CE role can -
Download payment receipts, license certificates, or applications
Citizens or CE can apply for a new trade license through the DIGIT web portal or the DIGIT mobile app. To apply for new TL click on the Trade License card available in the Citizen Services section of the DIGIT home page.
Click on the New Application button on the screen. This will open the TL application form page.
The system displays the Required Documents - Trade License list. Click on the Print button to get a hard copy of the documents list for reference.
Click on the Apply button to proceed with the trade license application. The form sections are available on the top of the page.
The New Application form page contains various sub-sections -
Trade Details
Owner Details
Documents
Summary
The system displays the Trade Details page. The page contains 4 panels - Trade Details, Trade Unit, Accessories, and Trade Location Details.
In the Trade Details panel, enter the following details.
Select the applicable Financial Year. Select the relevant License Type from the drop-down list. Enter the Name of Trade. Select the appropriate Structure Type and Structure Sub Type. Enter the Trade Commencement Date. Enter the Trade GST No. if applicable. Enter the Operational Area (Sq Ft). and the Number of Employees for the listed trade.
In the Trade Unit panel, provide the following details -
In the Accessories panel, enter the following details -
Enter the following details in the Trade Location Details panel -
Select the City. The system displays the registered city by default. Enter the Property ID/UID, Door/House No., Building/Colony Name, Street Name, Mohalla, and Pincode for the listed premises. Click on the map icon to provide the GIS coordinates for the location. Enter the Electricity Connection No. for the listed premise.
Click on the Next Step button to move to the Owner Details section.
Select the Type of Ownership and the Type of Sub-Ownership. Provide the following information in the Owner Information section.
Enter the owner Mobile No., Name, Father/Husband’s Name. Check Father or Husband to indicate the Relationship of the given name with the owner. Check the applicable Gender of the owner. Enter the Date of Birth of the owner. Enter the owner’s Email ID, PAN No., Correspondence Address. Select the applicable Special Owner Category from the drop-down list.
Click on the Next Step button to move to the Documents section.
Click on the Upload File button to browse and upload the required documents for processing the TL. Click on the Next Step button once all the documents are uploaded.
The Application Summary page provides all the information filled in by the applicant. The Application Summary panel on top of the page provides the Trade License Tax and Total Amount details. This amount has to be paid by the applicant.
Click on the View Breakup button to fetch the fee details.
The Trade License Application No. is displayed along with this message. Click on the Download button to download a copy of the application. Click on the Print button to print the application.
Citizens can renew their existing trade applications on the DIGIT portal. CE can also apply for TL renewal on behalf of the citizens. To renew TL navigate to the home page and then click on the Trade License option. Click on My Applications. Click on the Renew Now button on the specific license.
The system will display the license details. Click on the Take Action button. Click on the Edit button to make any changes to the existing license details. Click on the Submit for Renewal button to apply for renewal.
The Trade License is submitted for renewal.
To search for a submitted application or track the status of submitted applications navigate to the Trade License home page.
Enter at least one of the listed search parameters in the Search panel. The listed search parameters include
Application No.
Trade License No.
Owner Mobile No.
Application Type
From Date
To Date
Application Status
Click on the Search button. The system displays the records matching the listed parameter.
Click on the Application No. link. The screen displays the application details. Scroll down the page to view the details.
Click on the Take Action button and click on Edit option to edit the form details. The Task Status panel on the top of the Application displays the current status of the application.
Click on the View History button on the top right corner of the Task Status panel to view the actions taken on the application to date.
Applicants have to pay the license fee once the TL application is approved. The application status changes to Pending for Payment. To make payment for the trade license fee click on your Application No. to open the application. Click on the Take Action button.
Click on Pay. Enter the payment details. The system allows you to pay by cash, cheque, or credit/debit card. Click on the Cash, Cheque, Credit/Debit Card tab depending on the preferred payment method.
Enter payment details as requested on the screen. Click on the Generate Receipt button to confirm the payment. The screen displays the success acknowledgement message along with the Payment Receipt No.
Once the payment is complete the Trade License Certificate is issued. Click on the Download or Print button to download or print the Payment Receipt and Trade License Certificate.
Illustrative guide to using the trade license module
The Trade License (TL) module offers the citizens and governance bodies a convenient and transparent means of processing trade licenses. Trade license is the permission issued by the local governing bodies to carry on specified business or trading activity within the authorized area. It is a mandatory document required to run a business or commercial activity of any type.
The TL module enables citizens to apply for trade licenses or renew existing licenses online. It facilitates the governing bodies to validate and approve the license applications.
This section guides you through the details of using the TL module for each role. Click on the relevant role below to learn more about how to use the TL system.
Select the applicable Trade Category, Trade Type, Trade Sub Type, UOM (Unit of Measurement), and UOM value. Click on the icon to add more trade units.
Select the applicable Accessories for the listed trade. Select the corresponding UOM for the selected accessories. Enter the UOM value. Enter the Accessory Count. Click on the icon to add more accessories.
Scroll down the page to view the filled-in details. Click on the Edit icon to make any changes to the application. Click on the Submit Application button. The system displays the Application Submitted Successfully acknowledgement message.
User Role
Scope of Action
Role Description
Citizen
Apply for Trade License
Pay for license
Track status of the license application
Download payment receipts
Individuals and business entities
Counter Employee (CE)
Apply for a Trade License
Complete the Payment for Trade License
Keep a track of the status of the Trade License
Download/Print payment receipts, applications, TL certificate
Counter employees who assist citizens and file new trade license applications or renewal applications on their behalf
Document Verifier (DV)
Verify and forward
Send Back
Edit
Employees responsible for verifying the supporting documents submitted by citizens for new trade license or renewal of existing licenses
Field Inspector (FI)
Verify and forward
Send Back
Reject
Edit
Employees who go on to the field (i.e. location of trade) and physically verifies the information provided by the applicant is correct, checks safety precaution followed by the trade owner
Approver
Approve
Send Back
Reject
Cancel TL
The employee who has the final authority to approve or reject the application
