Bill amendment release details
Bill Amendment is a platform-level feature that can be used to create credit/ debit notes against a consumer for a configured service. Demand revision required due to out of system calculations i.e. tax exemptions, court case settlements, one-time settlement schemes can be performed using this feature.
Workflow-based application approval system for better accountability of demand revision.
Artifact generation in the form of credit/debit note for record purposes
Auto application of note amount into latest or upcoming bills
Key Feature
Description
Key Feature
Description
Application initiation
Respective modules can be configured to leverage the Bill Amendment feature (By default W&S is configured with Bill Amendment )
Configured module Tax Heads will be auto-populated and respective credit/ debit amounts can be filled against those tax heads.
Dynamic document upload and data fields captured depending on the ‘demand revision basis’.
Applications for the creation of credit/ debit notes to revise citizen dues can be initiated from the employee login
Search page to fetch consumer for whom the application needs to be initiated
Search page to track and process the applications
Workflow-based application process
Default workflow has two roles, i.e. Initiator and Approver
Different employees can be created and provided access for above roles
After the application is initiated and submitted, it goes for approval
After the application is approved credit/ debit note is generated
Artifacts
Credit/ Debit note PDF is generated after approval and stored as a part of the application, which can always be accessed from the download section of ‘application summary’ page
Application of note amount
The note amount will be auto-applied against the same consumer in the current bill, if pending dues are present. Otherwise, it will be applied in the upcoming bill.
New UI for better accessibility
Application initiation from the citizen side
Extending this feature to deal with the current year and previous year items
Doc Links
Description
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