FSM Module Release Notes

Overview

This release offers the pre-payment and post-payment options to users while submitting the request for desludging operations along with multi-trip support.

Release Highlights

  • Payment preference

  • Multiple trips per service request

Release Features

Key Feature

Description

FSM PostPay and Multitrip

Citizen payment preference

Postpay DSO flow

Postpay ULB Employee flow

Multitrip request per application at ULB application in postpay

Multitrip entry per application at DSO application in postpay

Enhancements

Feature

Description

FSM PostPay and Multitrip

  • Vehicle trip status in employee inbox and application

  • Vehicle capacity selection during assignment instead of vehicle make

  • Citizen gives feedback on number of trips

  • Record citizen gender on application

  • Capture DSO and FSTPO gender

  • Updated dashboards and reports

  • SMS notifications to ULB employees when FSTP rejects vehicle entry

  • Technical Documentation

Known Issues

  • FSTPO inbox sort

Upcoming Release Features

  • Better UX/UI for citizen application flow

  • Dashboard with insights on Payment Preference, Gender, Request Status and Customer Rating

Doc Links

Description

User Manual

Last updated

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