Overview
Faecal sludge management (FSM) is a system that enables the citizen to raise a request for septic tank cleaning with the ULBs directly or by reaching out to the ULB counter. The citizen can track the application, make a payment for the charges and rate the service. This document contains details about how to set up the fsm and describes the functionalities it provides.
Pre-requisites
Before you proceed with the configuration, make sure the following pre-requisites are met -
Kafka server is up and running
egov-persister service is running and has fsm-persister config path added in it
PSQL server is running and a database is created to store FSM Application data
(Optional) Indexer config for fsm is added in egov-indexer yaml paths to index the generated data. Index are required for data visualisation in kibana or in DSS.
Following services should be up and running:
Key Functionalities
A citizen can file, track and rate the application for cleaning septic tank
ULB Employee can file an application for cleaning septic tank on behalf of Citizen
ULB Employee can assign DSO to the given application with a possible service date
DSO can accept or reject the application
DSO or ULB Employee can Complete the FSM Application after cleaning the septic tank
FSM Admin in ULB can cancel the application at any stage before completing the application
ULB Employee or Admin can view the audit log of the given application
Deployment Details
Deploy the latest version of fsm
Add fsm-persister.yml file in config folder in git and add that path in persister . (The file path is to be added in environment yaml file in param called persist-yml-path ) and restart the egov-persister service.
If index are to be created add the indexer config path in indexer service. (The file path is to be added in environment yaml file in param called egov-indexer-yaml-repo-path) and restart egov-indexer service.
Configuration Details
MDMS Configuration
Add master data in MDMS service with the module name as FSM and restart the egov-mdms-service. Following is some sample master data for
Application Channel (Source)
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"ApplicationChannel": [
{
"name": "Telephone",
"code": "TELEPHONE",
"active": true,
"citizenOnly":false
},
{
"name": "Counter",
"code": "COUNTER",
"active": true,
"citizenOnly":false
},
{
"name": "Online",
"code": "ONLINE",
"active": true,
"citizenOnly":true
}
]
} The checkList (Checklist to be answered by a citizen while rating)
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"CheckList": [{
"code": "SPILAGE",
"active": true,
"required": true,
"type": "SINGLE_SELECT",
"options": [
"YES",
"NO",
"NA"
]
},
{
"code": "SAFETY_GEARS_USED",
"active": true,
"type": "MULTI_SELECT",
"required": true,
"options": [
"EYE_GEAR",
"HAND_GLOVES",
"NOSE_MASK"
]
}
]
} Config (Configuration at the application level)
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"Config": [
{
"code":"noOfTrips",
"override":false,
"default":1,
"active":true,
"description":"override:true indicates, noOfTrips poperty is allowed to override in FSM."
},
{
"code":"additionalDetails.tripAmount",
"override":false,
"active":true,
"description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
},
{
"code":"slumName",
"override":true,
"active":true,
"description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
},
{
"code":"ALLOW_MODIFY",
"WFState":"CREATED",
"override":[
"propertyUsage",
"vehicleType",
"sanitationtype",
"address.pincode",
"address.city",
"address.locality",
"address.street",
"address.doorNo",
"address.landmark",
"pitDetail"
],
"active":true,
"description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status."
}
]
} FSTP Plant Info ( FSTP information for each city )
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"FSTPPlantInfo": [
{
"PlantCode": "AMR001",
"PlantName": "Amritsar FSTP",
"active": true,
"PlantType":"FSTP",
"PlantLocation":"Amritsar",
"PlusCode":"JQ2R+7G Khapar Kheri, Punjab",
"PlantOperationalTimings":"10.00am-08.00pm",
"PlantOperationalCapacityKLD":"50",
"ULBS":"ppb.jalandhar,pb.amritsar"
},
{
"PlantCode": "MOH002",
"PlantName": "Mohali SeTPP",
"active": true,
"PlantType":"SeTP",
"PlantLocation":"Mohali",
"PlusCode":"MPFQ+V2 Sahibzada Ajit Singh Nagar, Punjab",
"PlantOperationalTimings":"10.00am-06.00pm",
"PlantOperationalCapacityKLD":"100",
"ULBS":"pb.mohali"
}
]
} PitType (Type of pit)
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"PitType": [
{
"name": "Conventional septic tank",
"code": "CONVENTIONAL_SPECTIC_TANK",
"active": true,
"dimension":"lbd"
},
{
"name": "Septic tank with soak pit",
"code": "SEPTIC_TANK_WITH_SOAK_PIT",
"active": true,
"dimension":"dd"
}
]
} Property Type
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"PropertyType": [
{
"name": "Residential",
"code": "RESIDENTIAL",
"active": true,
"minAmount":"100",
"maxAmount":"500"
},
{
"name": "Independent House",
"code": "RESIDENTIAL.INDEPENDENT_HOUSE",
"active": true,
"propertyType": "RESIDENTIAL",
"minAmount":"100",
"maxAmount":"300"
},
{
"name": "Apartment",
"code": "RESIDENTIAL.APARTMENT",
"active": true,
"propertyType": "RESIDENTIAL",
"minAmount":"400",
"maxAmount":"600"
},
{
"name": "Row Houses",
"code": "RESIDENTIAL.ROW_HOUSES",
"active": true,
"propertyType": "RESIDENTIAL",
"minAmount":"700",
"maxAmount":"900"
},
{
"name": "Commercial",
"code": "COMMERCIAL",
"active": true,
"minAmount":"2000",
"maxAmount":"5000"
},
{
"name": "Community Toilets",
"code": "COMMERCIAL.COMMUNITY_TOILETS",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"1000",
"maxAmount":"1200"
},
{
"name": "Hotel",
"code": "COMMERCIAL.HOTEL",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"1300",
"maxAmount":"1500"
},
{
"name": "Restaurant",
"code": "COMMERCIAL.RESTAURANT",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"1600",
"maxAmount":"1800"
},
{
"name": "Shopping Mall",
"code": "COMMERCIAL.SHOPPING_MALL",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"1900",
"maxAmount":"2100"
},
{
"name": "Community hall",
"code": "COMMERCIAL.COMMUNITY_HALL",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"2200",
"maxAmount":"2500"
},
{
"name": "Bank",
"code": "COMMERCIAL.BANK",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"2600",
"maxAmount":"2800"
},
{
"name": "Private office",
"code": "COMMERCIAL.PRIVATE_OFFICE",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"2900",
"maxAmount":"3200"
},
{
"name": "Market",
"code": "COMMERCIAL.MARKET",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"3300",
"maxAmount":"3500"
},
{
"name": "Hostel",
"code": "COMMERCIAL.HOSTEL",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"3600",
"maxAmount":"3900"
},
{
"name": "Warehouse",
"code": "COMMERCIAL.WAREHOUSE",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"400",
"maxAmount":"4200"
},
{
"name": "Petrol pumps",
"code": "COMMERCIAL.PETROL_PUMPS",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"4300",
"maxAmount":"4500"
},
{
"name": "Resort",
"code": "COMMERCIAL.RESORT",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"4600",
"maxAmount":"4800"
},
{
"name": "Theme park",
"code": "COMMERCIAL.THEME_PARK",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"4900",
"maxAmount":"5100"
},
{
"name": "Sports center",
"code": "COMMERCIAL.SPORTS_CENTER",
"active": true,
"propertyType": "COMMERCIAL",
"minAmount":"5200",
"maxAmount":"5500"
},
{
"name": "Institutional",
"code": "INSTITUTIONAL",
"active": true,
"minAmount":"1000",
"maxAmount":"3000"
},
{
"name": "Temple",
"code": "INSTITUTIONAL.TEMPLE",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"5600",
"maxAmount":"5900"
},
{
"name": "Mosque",
"code": "INSTITUTIONAL.MOSQUE",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"6000",
"maxAmount":"6200"
},
{
"name": "Church",
"code": "INSTITUTIONAL.CHURCH",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"6300",
"maxAmount":"6500"
},
{
"name": "Gurudwara",
"code": "INSTITUTIONAL.GURUDWARA",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"6600",
"maxAmount":"6800"
},
{
"name": "Monastery",
"code": "INSTITUTIONAL.MONASTERY",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"6900",
"maxAmount":"7200"
},
{
"name": "School",
"code": "INSTITUTIONAL.SCHOOL",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"7300",
"maxAmount":"7500"
},
{
"name": "College",
"code": "INSTITUTIONAL.COLLEGE",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"7600",
"maxAmount":"7900"
},
{
"name": "University",
"code": "INSTITUTIONAL.UNIVERSITY",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"8000",
"maxAmount":"8200"
},
{
"name": "Anganwadi",
"code": "INSTITUTIONAL.ANGANWADI",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"8300",
"maxAmount":"8500"
},
{
"name": "Training Institutes",
"code": "INSTITUTIONAL.TRAINING_INSTITUTES",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"8600",
"maxAmount":"8800"
},
{
"name": "Hospital",
"code": "INSTITUTIONAL.HOSPITAL",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"8900",
"maxAmount":"9200"
},
{
"name": "Nursing home",
"code": "INSTITUTIONAL.NURSING_HOME",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"9300",
"maxAmount":"9500"
},
{
"name": "Community health center",
"code": "INSTITUTIONAL.COMMUNITY_HEALTH_CENTER",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"9400",
"maxAmount":"9600"
},
{
"name": "Jail",
"code": "INSTITUTIONAL.JAIL",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"9700",
"maxAmount":"1000"
},
{
"name": "Police station",
"code": "INSTITUTIONAL.POLICE_STATION",
"active": true,
"propertyType": "INSTITUTIONAL",
"minAmount":"10100",
"maxAmount":"10500"
}
]
} Slum ( Slums mapped to the locality of the city )
Copy {
"tenantId": "pb",
"moduleName": "FSM",
"Slum": [{
"code": "SL0001",
"active": true,
"name": "Kathagada juanga sahi",
"locality": "SUN20"
},
{
"code": "SL0002",
"active": true,
"name": "Kathagada Parbatia Sahi",
"locality": "SUN20"
},
{
"code": "SL0003",
"active": true,
"name": "Gangadhar Sahi",
"locality": "SUN35"
},
{
"code": "SL0004",
"active": true,
"name": "Pandab Nagar",
"locality": "SUN35"
},
{
"code": "SL0005",
"active": true,
"name": "Haridakhandi Harijana sahi",
"locality": "SUN35"
},
{
"code": "SL0006",
"active": true,
"name": "Haridakhandi Kadalibada Sahi",
"locality": "SUN55"
},
{
"code": "SL0007",
"active": true,
"name": "Haridakhandi Bada sahi",
"locality": "SUN55"
},
{
"code": "SL0008",
"active": true,
"name": "Haridakhandi Redika Sahi",
"locality": "SUN55"
},
{
"code": "SL0009",
"active": true,
"name": "Golapali Sahi",
"locality": "SUN18"
},
{
"code": "SL0010",
"active": true,
"name": "Surya Nagar",
"locality": "SUN18"
},
{
"code": "SL0011",
"active": true,
"name": "Damba Sahi",
"locality": "SUN18"
},
{
"code": "SL0012",
"active": true,
"name": "Raju Dhoba Sahi",
"locality": "SUN08"
}
]
} Business Service / Workflow Configuration
Create businessService (workflow configuration) using the __/businessservice/_create. Following is the product configuration for FSM:
Copy {
"RequestInfo": {
"apiId": "Rainmaker",
"action": "",
"did": 1,
"key": "",
"msgId": "20170310130900|en_IN",
"requesterId": "",
"ts": 1513579888683,
"ver": ".01",
"authToken": "{{devAuth}}",
"userInfo": {
"id": 73,
"userName": null,
"name": null,
"type": "EMPLOYEE",
"mobileNumber": null,
"emailId": null,
"roles": [
{
"id": 2,
"name": "Customer Support Representative",
"code": null,
"tenantId": null
}
],
"tenantId": null,
"uuid": "uuid"
}
},
"BusinessServices": [
{
"tenantId": "pb",
"businessService": "FSM",
"business": "fsm",
"businessServiceSla": 172800000,
"states": [
{
"tenantId": "pb",
"sla": null,
"state": null,
"applicationStatus": null,
"docUploadRequired": false,
"isStartState": true,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"action": "APPLY",
"nextState": "PENDING_APPL_FEE_PAYMENT",
"roles": [
"FSM_CREATOR_EMP"
]
},
{
"tenantId": "pb",
"action": "CREATE",
"nextState": "CREATED",
"roles": [
"CITIZEN"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "CREATED",
"applicationStatus": "CREATED",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"action": "REJECT",
"nextState": "REJECTED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"action": "SUBMIT",
"nextState": "PENDING_APPL_FEE_PAYMENT",
"roles": [
"FSM_EDITOR_EMP"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "PENDING_APPL_FEE_PAYMENT",
"applicationStatus": "PENDING_APPL_FEE_PAYMENT",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"action": "REJECT",
"nextState": "REJECTED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"action": "SENDBACK",
"nextState": "CREATED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"action": "PAY",
"nextState": "ASSING_DSO",
"roles": [
"CITIZEN",
"FSM_COLLECTOR"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "ASSING_DSO",
"applicationStatus": "ASSING_DSO",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"action": "CANCEL",
"nextState": "CANCELED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"action": "ASSIGN",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_EDITOR_EMP"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "DSO_REJECTED",
"applicationStatus": "DSO_REJECTED",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"currentState": "DSO_REJECTED",
"action": "CANCEL",
"nextState": "CANCELED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"currentState": "DSO_REJECTED",
"action": "REASSING",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_EDITOR_EMP"
]
},
{
"tenantId": "pb",
"currentState": "DSO_REJECTED",
"action": "SENDBACK",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_ADMIN"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "DSO_INPROGRESS",
"applicationStatus": "DSO_INPROGRESS",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"currentState": "DSO_INPROGRESS",
"action": "SENDBACK",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"currentState": "DSO_INPROGRESS",
"action": "DECLINE",
"nextState": "ASSING_DSO",
"roles": [
"FSM_DSO",
"FSM_EDITOR_EMP"
]
},
{
"tenantId": "pb",
"currentState": "DSO_INPROGRESS",
"action": "COMPLETED",
"nextState": "CITIZEN_FEEDBACK_PENDING",
"roles": [
"FSM_DSO",
"FSM_EDITOR_EMP"
]
},
{
"tenantId": "pb",
"currentState": "DSO_INPROGRESS",
"action": "CANCEL",
"nextState": "CANCELED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"currentState": "DSO_INPROGRESS",
"action": "REASSING",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_EDITOR_EMP"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "PENDING_DSO_APPROVAL",
"applicationStatus": "PENDING_DSO_APPROVAL",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": true,
"actions": [
{
"tenantId": "pb",
"currentState": "PENDING_DSO_APPROVAL",
"action": "DSO_REJECT",
"nextState": "DSO_REJECTED",
"roles": [
"FSM_DSO"
]
},
{
"tenantId": "pb",
"currentState": "PENDING_DSO_APPROVAL",
"action": "DSO_ACCEPT",
"nextState": "DSO_INPROGRESS",
"roles": [
"FSM_DSO"
]
},
{
"tenantId": "pb",
"currentState": "PENDING_DSO_APPROVAL",
"action": "CANCEL",
"nextState": "CANCELED",
"roles": [
"FSM_ADMIN"
]
},
{
"tenantId": "pb",
"currentState": "PENDING_DSO_APPROVAL",
"action": "REASSING",
"nextState": "PENDING_DSO_APPROVAL",
"roles": [
"FSM_EDITOR_EMP"
]
}
]
},
{
"tenantId": "pb",
"sla": null,
"state": "COMPLETED",
"applicationStatus": "COMPLETED",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": true,
"isStateUpdatable": false
},
{
"sla": null,
"state": "REJECTED",
"applicationStatus": "REJECTED",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": true,
"isStateUpdatable": false,
"actions": null
},
{
"tenantId": "pb",
"sla": null,
"state": "CANCELED",
"applicationStatus": "CANCELED",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": true,
"isStateUpdatable": false,
"actions": null
},
{
"tenantId": "pb",
"sla": null,
"state": "CITIZEN_FEEDBACK_PENDING",
"applicationStatus": "CITIZEN_FEEDBACK_PENDING",
"docUploadRequired": false,
"isStartState": false,
"isTerminateState": false,
"isStateUpdatable": false,
"actions": [
{
"tenantId": "pb",
"currentState": "CITIZEN_FEEDBACK_PENDING",
"action": "RATE",
"nextState": "COMPLETED",
"roles": [
"CITIZEN"
]
}
]
}
]
}
]
} Localization Setup
Using /localization/messages/v1/_upsert , add localisation (templates) for notification messages to be sent. Following are the product notification templates:
Copy {
"messages":[
{
"code": "FSM_SMS_CREATED_CREATE",
"message": "Dear Applicant,Your application for cleaning septic tank/pit is created with application reference no.<2>.You will be notified to make an application fee shortly.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_SUBMIT",
"message": "Dear Applicant, Please pay the application fee Rs.<AMOUNT_TO_BE_PAID>/- for cleaning the septic tank/pit with request number <2>.Click this link <PAY_LINK> to make the payment.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_APPLY",
"message": "Dear Applicant, Your application for cleaning septic tank /pit is created with application number <2>.Please click this link <PAY_LINK> to pay the application fee for processing the application.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_ASSING_DSO_PAY",
"message": "Dear Applicant, Amount of Rs.<AMOUNT_TO_BE_PAID>/- is received towards the payment of cleaning septic tank /pit with reference no. <RECEIPT_NO>.You will be notified when an operator is assigned to a request. Please click this link <RECEIPT_LINK> to download the receipt",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_DSO_INPROGRESS_DSO_ACCEPT",
"message": "Dear Applicant, Vehicle <VEHICLE_REG_NO> will be reaching your location to clean the septic tank/pit on <POSSIBLE_SERVICE_DATE> with reference to your application number <2>. You can contact the operator in +91 <DSO_MOBILE_NUMBER>.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED",
"message": "Dear Applicant, Your request for cleaning septic tank/pit is completed.Please take some time to rate us using the link <FSM_APPL_LINK>.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_DSO_REJECTED_DSO_REJECT",
"message": "Dear Applicant, Your request for cleaning the septic tank/pit is rejected with the reason <FSM_DSO_REJECT_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
"module": "rainmaker-common",
"locale": "en_IN"
},
{
"code": "FSM_SMS_CANCELED_CANCEL",
"message": "Dear Applicant, Your request for cleaning the septic tank/pit is cancelled with the reason <FSM_CANCEL_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
"module": "rainmaker-common",
"locale": "en_IN"
}
]
} Actions & Role Action Mapping
Add Role-Action mapping for the APIs in MDMS. Following are the required entries. They should be mapped to both CITIZEN and appropriate employee roles.
Action Configuration
Copy {
"id": {{PLACEHOLDER1}},
"name": "Create FSM Application",
"url": "/fsm/v1/_create",
"displayName": "Apply FSM",
"orderNumber": 0,
"enabled": false,
"serviceCode": "FSM",
"code": "null",
"path": ""
},
{
"id": {{PLACEHOLDER2}},
"name": "Search FSM Application",
"url": "/fsm/v1/_search",
"displayName": "Search FSM Appliacations",
"orderNumber": 1,
"enabled": false,
"serviceCode": "FSM",
"code": "null",
"path": ""
},
{
"id": {{PLACEHOLDER3}},
"name": "Update FSM Application",
"url": "/fsm/v1/_update",
"displayName": "Update FSM",
"orderNumber": 0,
"enabled": false,
"serviceCode": "FSM",
"code": "null",
"path": ""
},
{
"id": {{PLACEHOLDER4}},
"name": "FSM Application Charge Payment Search",
"url": "/collection-services/payments/FSM.TRIP_CHARGES/_search",
"displayName": "FSM Application Charge Payment Search",
"orderNumber": 1,
"parentModule": "",
"enabled": false,
"serviceCode": "",
"code": "null",
"path": ""
},
{
"id": {{PLACEHOLDER5}},
"name": "FSM Application Audit Search",
"url": "/fsm/v1/_audit",
"displayName": "FSM Application Audit serach",
"orderNumber": 1,
"parentModule": "",
"enabled": false,
"serviceCode": "",
"code": "null",
"path": ""
}, Role Action Mapping
Copy [
{
"rolecode": "CITIZEN",
"actionid": "{{PLACEHOLDER1}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_CREATOR_EMP",
"actionid": "{{PLACEHOLDER1}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "CITIZEN",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_CREATOR_EMP",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EDITOR_EMP",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_VIEW_EMP",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_ADMIN",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DSO",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DRIVER",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EMP_FSTPO",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_COLLECTOR",
"actionid": "{{PLACEHOLDER2}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EDITOR_EMP",
"actionid": "{{PLACEHOLDER3}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_ADMIN",
"actionid": "{{PLACEHOLDER3}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DSO",
"actionid": "{{PLACEHOLDER3}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DRIVER",
"actionid": "{{PLACEHOLDER3}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "CITIZEN",
"actionid": "{{PLACEHOLDER3}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_ADMIN",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DSO",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DRIVER",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_COLLECTOR",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "CITIZEN",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EDITOR_EMP",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_VIEW_EMP",
"actionid": "{{PLACEHOLDER4}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "CITIZEN",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_CREATOR_EMP",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EDITOR_EMP",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_VIEW_EMP",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_ADMIN",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DSO",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_DRIVER",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_EMP_FSTPO",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
},
{
"rolecode": "FSM_COLLECTOR",
"actionid": "{{PLACEHOLDER5}}",
"actioncode": "",
"tenantId": "pb"
}
] Infra Ops Configuration
Configurations that we can manage through values.yml fsm-calculator in infraops repo as follows
values.yml for fms-calculator can be found here
id-gen host, to generate the application number
egov-idgen from egov-service-host
SPRING_KAFKA_CONSUMER_GROUP_ID
kafka topic to which service push data to save new fsm application
kafka topic to which service push data to save workflow status
PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC
update-fsm-workflow-application
kafka topic to which service push data to update the existing fsm application
PERSISTER_UPDATE_FSM_TOPIC
egov-mdms-service from egov-service-host
billing-service from egov-service-host
fsm-calculator service host
fsm-calculator from egov-service-host
egov-workflow-v2 from egov-service-host
ui host, to return send the url of new application in sms notification
egov-services-fqdn-name from egov-service-host
vendor service host, to get DSO details
vendor from egov-service-host
Vehicle service host, to get vehicle details and manage vehicleTrip
vehicle from egov-service-host
Collection service host, to get the payment details
EGOV_COLLECTION_SERVICE_HOST
collection-services from egov-service-host
localization service host, to get the locale data
egov-localization from egov-service-host
user service host, to get the locale data
egov-user from egov-service-host
pdf service host, to get the locale data
pdf-service from egov-service-host
url shortening service host, to get the short url for the long once
egov-url-shortening from egov-service-host
Sample values.yml
Copy - name: EGOV_IDGEN_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-idgen
- name: EGOV_MDMS_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-mdms-service
- name: EGOV_URL_SHORTNER_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-url-shortening
- name: EGOV_PDF_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: pdf-service
- name: EGOV_USER_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-user
- name: EGOV_LOCATION_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-location
- name: EGOV_LOCALIZATION_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-localization
- name: EGOV_BILLINGSERVICE_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: billing-service
- name: EGOV_COLLECTION_SERVICE_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: collection-services
- name: EGOV_FSM_CALCULATOR_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: fsm-calculator
- name: EGOV_VEHICLE_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: vehicle
- name: EGOV_VENDOR_HOST
valueFrom:
configMapKeyRef:
name: egov-service-host
key: vendor
- name: EGOV_UI_APP_HOST
valueFrom:
configMapKeyRef:
name: egov-config
key: egov-services-fqdn-name
- name: WORKFLOW_CONTEXT_PATH
valueFrom:
configMapKeyRef:
name: egov-service-host
key: egov-workflow-v2
- name: WORKFLOW_TRANSITION_PATH
value: "egov-workflow-v2/egov-wf/process/_transition"
- name: EGOV_IDGEN_FSM_APPLICATIONNUM_FORMAT
value: "[CITY.CODE]-FSM-[cy:yyyy-MM-dd]-[SEQ_EGOV_FSM]"
- name: SPRING_KAFKA_CONSUMER_GROUP_ID
value: egov-fsm-service
- name: PERSISTER_SAVE_FSM_TOPIC
value: save-fsm-application
- name: PERSISTER_UPDATE_FSM_TOPIC
value: update-fsm-application
- name: PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC
value: update-fsm-workflow-application Users
Can create FSM Application on behalf of Citizen
Can edit the application created by citizen for demand generation
Can cancel the application at any stage of workflow
can accept/Reject the assigned Application
can complete the FSM Application
Can mark the vehicle Trip as disposed. Not FSM Service User
Can collect the payment amount for application based on demand
User with userType employee and role FSM_CREATOR_EMP role,
Integration
Integration Scope
FSM can be integrated with any ULB or system which wants to track FSM application. The organisations can customise the workflow depending on the product requirements.
Integration Benefits
Easy tracking and resolution FSM Application
Configurable workflow according to client requirement
Steps to Integration
Citizen/ULB Employee can file Application request using the /fsm/v1/_create
Organisation or System can search the FSM Applications using /fsm/v1/_searchendpoint
Once the Application is filed the organisation or system can call /fsm/v1/_update endpoint to move the application further in workflow until it gets resolved
Interaction Diagram
TBD
Reference Docs
Doc Links
Workflow Technical Document
Localization Technical Document
Persister Technical Document
SMS Notification Technical Document
API List
