FSM User Manual

An illustrative guide to using the FSM module

The faecal sludge management system is designed to improve citizen services, ensure the waste is disposed of at the locations designated by the state and assist the ULB in managing the desludging operations.

Key Features

  • Apply for desludging services

  • Make payment for services

  • Register desludging operators

  • Update vehicle logs

User Roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The manual provides a detailed description of how to use the system for each role.

Using FSM

This section guides you through the details of using the FSM module for each role. Click on the relevant role below to learn more about how to use the FSM system.

  • Citizens

  • Employees

  • DSO

  • SeTPO

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