PT User Manual

An illustrative guide to using the property tax module

Introduction to PT

The Property Tax (PT) module offers the citizens and governance bodies a convenient and transparent means of processing property taxes. Local governing bodies identify the applicable tax slabs for different types of properties. The PT module assesses properties, calculates tax amount, processes tax payment and generates tax collection reports.

Key Features

The PT module enables citizens to pay property taxes online. It facilitates the governing bodies process property tax payments.

User roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

User Role

Scope of Action

Role Description

Citizen

Add Property

Search Property

Edit Property

Assess Property

Re-Assess Property

Pay Property Tax

Transfer Property Ownership

Download Receipts/Applications

Individuals and Community groups

Counter Employee (CE)

Add Property

Search Property

Edit Property

Assess Property

Re-Assess Property

Pay Property Tax

Transfer Property Ownership

Download Receipts/Applications

Counter employees who assist citizens register new property details, transfer ownership of property, pay property tax on their behalf

Document Verifier (DV)

Verify and forward

Send Back

Edit Application

Employees responsible for verifying the supporting documents submitted by citizens for a new property or transfer of ownership of property

Field Inspector (FI)

Verify and forward

Send Back

Reject

Edit

Employees who go on to the field (i.e. location of property) and physically verifies the information provided by the applicant is correct

Approver

Approve

Send Back

Reject

Cancel

An employee who has the final authority to approve or reject the property registration

Using PT

This section guides you through the details of using the PT module for each role. Click on the relevant role below to learn more about how to use the PT system.

Creative Commons LicenseAll content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.

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​All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.