Citizen User Manual

Learn how to apply for new trade license, renew and pay trade license fee

Citizens and CE

Citizens represent individuals, communities, or business entities who are the system end-users. The TL module allows business owners to apply for a trade license online or even apply for renewal of an existing license.

The citizen can also approach the Counter Employee (CE) to submit new TL applications or raise renewal requests for existing licenses.

The Citizen or CE role can -

Apply For New TL

Citizens or CE can apply for a new trade license through the DIGIT web portal or the DIGIT mobile app. To apply for new TL click on the Trade License card available in the Citizen Services section of the DIGIT home page.

Click on the New Application button on the screen. This will open the TL application form page.

The system displays the Required Documents - Trade License list. Click on the Print button to get a hard copy of the documents list for reference.

Click on the Apply button to proceed with the trade license application. The form sections are available on the top of the page.

The New Application form page contains various sub-sections -

  1. Trade Details

  2. Owner Details

  3. Documents

  4. Summary

The system displays the Trade Details page. The page contains 4 panels - Trade Details, Trade Unit, Accessories, and Trade Location Details.

In the Trade Details panel, enter the following details.

Select the applicable Financial Year. Select the relevant License Type from the drop-down list. Enter the Name of Trade. Select the appropriate Structure Type and Structure Sub Type. Enter the Trade Commencement Date. Enter the Trade GST No. if applicable. Enter the Operational Area (Sq Ft). and the Number of Employees for the listed trade.

In the Trade Unit panel, provide the following details -

In the Accessories panel, enter the following details -

Enter the following details in the Trade Location Details panel -

Select the City. The system displays the registered city by default. Enter the Property ID/UID, Door/House No., Building/Colony Name, Street Name, Mohalla, and Pincode for the listed premises. Click on the map icon to provide the GIS coordinates for the location. Enter the Electricity Connection No. for the listed premise.

Click on the Next Step button to move to the Owner Details section.

Select the Type of Ownership and the Type of Sub-Ownership. Provide the following information in the Owner Information section.

Enter the owner Mobile No., Name, Father/Husband’s Name. Check Father or Husband to indicate the Relationship of the given name with the owner. Check the applicable Gender of the owner. Enter the Date of Birth of the owner. Enter the owner’s Email ID, PAN No., Correspondence Address. Select the applicable Special Owner Category from the drop-down list.

Click on the Next Step button to move to the Documents section.

Click on the Upload File button to browse and upload the required documents for processing the TL. Click on the Next Step button once all the documents are uploaded.

The Application Summary page provides all the information filled in by the applicant. The Application Summary panel on top of the page provides the Trade License Tax and Total Amount details. This amount has to be paid by the applicant.

Click on the View Breakup button to fetch the fee details.

The Trade License Application No. is displayed along with this message. Click on the Download button to download a copy of the application. Click on the Print button to print the application.

Renew Trade License

Citizens can renew their existing trade applications on the DIGIT portal. CE can also apply for TL renewal on behalf of the citizens. To renew TL navigate to the home page and then click on the Trade License option. Click on My Applications. Click on the Renew Now button on the specific license.

The system will display the license details. Click on the Take Action button. Click on the Edit button to make any changes to the existing license details. Click on the Submit for Renewal button to apply for renewal.

The Trade License is submitted for renewal.

Search Application

To search for a submitted application or track the status of submitted applications navigate to the Trade License home page.

Enter at least one of the listed search parameters in the Search panel. The listed search parameters include

  • Application No.

  • Trade License No.

  • Owner Mobile No.

  • Application Type

  • From Date

  • To Date

  • Application Status

Click on the Search button. The system displays the records matching the listed parameter.

Click on the Application No. link. The screen displays the application details. Scroll down the page to view the details.

Click on the Take Action button and click on Edit option to edit the form details. The Task Status panel on the top of the Application displays the current status of the application.

Click on the View History button on the top right corner of the Task Status panel to view the actions taken on the application to date.

Pay Trade License Fee

Applicants have to pay the license fee once the TL application is approved. The application status changes to Pending for Payment. To make payment for the trade license fee click on your Application No. to open the application. Click on the Take Action button.

Click on Pay. Enter the payment details. The system allows you to pay by cash, cheque, or credit/debit card. Click on the Cash, Cheque, Credit/Debit Card tab depending on the preferred payment method.

Enter payment details as requested on the screen. Click on the Generate Receipt button to confirm the payment. The screen displays the success acknowledgement message along with the Payment Receipt No.

Once the payment is complete the Trade License Certificate is issued. Click on the Download or Print button to download or print the Payment Receipt and Trade License Certificate.

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