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v2.3
  • DIGIT
  • Training Event
  • Architecture
  • Roadmap
  • Release Notes
    • MDMS Configuration & Service Build Updates
    • FSM Release Notes
    • HRMS Release Notes
    • EDCR Release Notes
    • Bill Amendment Release Notes
  • Products & Modules
    • mCollect (MCS)
      • mCollect Master Data Templates
        • Service Category
        • Service Sub Category
        • Service Sub Category GL Code Mapping
      • mCollect Roadmap
      • mCollect User Manual
        • MCS Citizen User Manual
        • MCS Employee User Manual
    • Trade License (TL)
      • TL Brochure
      • TL Roadmap
      • TL Module Functional Specifications
      • TL Workflows
      • TL Implementation Guide
      • TL Master Data Templates
        • Trade Type
        • Trade Sub Type
        • Trade Category
        • Trade License Fee
        • Structure Sub Type
        • Structure Type
        • Trade License Document Attachment
      • TL Service Configuration
      • TL User Manual
        • Citizen User Manual
        • Employee User Manual
      • TL Demo Script
    • Public Grievances & Redressal (PGR)
      • PGR Brochure
      • PGR Roadmap
      • PGR Module Functional Specifications
      • PGR Workflows
      • PGR Master Data Templates
        • Grievance Type
        • Grievance Sub Type
      • PGR Service Configuration
        • PGR Migration
      • PGR Implementation Guide
      • PGR User Manual
        • Complaint Types List
        • Employee User Manual
        • Citizen User Manual
      • PGR Demo Script
    • Property Tax
      • PT Brochure
      • PT Roadmap
      • PT Module Functional Specifications
      • PT Workflows
      • PT Implementation Guide
      • PT Master Data Templates
        • Mutation Fee
        • Rebate Rates
        • Penalty Rates
        • Interest Rates
        • Tax Rates
        • Unit Rates
        • Special Category Documents
        • Owner Special Category
        • Ownership Sub Category
        • Ownership Category
        • Usage Category Detail
        • Road Type
        • Construction Type
        • Property Type
        • Property Sub Type
        • Usage Category Major
        • Usage Category Minor
        • Usage Category Sub Minor
      • PT Data Migration
      • PT User Manual
        • Citizen User Manual
        • Employee User Manual
    • Water & Sewerage (W&S)
      • W&S Module Functional Specifications
      • Sewerage Charges Master Data Templates
        • Sewerage Rates
        • Sewerage Penalty Rates
        • Sewerage Interest Rates
      • Water Charges Master Data Templates
        • Water Rates (Metered)
        • Pipe Size Types
        • Water Source Types
        • Water Rates (Non-Metered)
        • Water Penalty Rates
        • Water Interest Rates
      • W&S User Manual
        • W&S Citizen User Manual
        • W&S Employee User Manual
    • Online Building Plan Approval System (OBPAS)
      • OBPAS Module Functional Specifications
      • OBPAS Master Data Templates
        • Fee Structure
        • NOC Departments
        • Stakeholders Type
        • List Of Services
        • Service-Wise Documents
        • Building Occupancy
        • Building Sub Occupancy
        • Building Usage
        • Inspection Checklist
        • Town Planning Schemes
      • OBPAS Brochure
      • OBPAS User Manual
        • OBPAS Citizen User Manual
        • OBPAS Employee User Manual
    • Faecal Sludge Management (FSM)
      • FSM Service Configuration
      • FSM Calculator v1.0
      • FSM Vendor Registry v1.0
      • FSM Vehicle Registry v1.0
      • FSM User Manual
        • Citizen User Manual
        • Employee User Manual
        • DSO User Manual
        • Septage Treatment Plant Operator User Manual
    • Finance
      • Finance Implementation Guide
      • Finance User Manual
        • Employee User Manual
        • Admin User Manual
        • Finance Reports Manual
      • Finance Module Functional Specifications
      • Finance Master Data Templates
        • Bank Account
        • Chart Of Accounts
        • Funds
        • Function
        • Contractors
        • Suppliers
        • Schemes
        • Sub Schemes
        • Banks
        • Bank Branch
        • Deduction
        • Opening Balances
        • Sub Ledger Category
        • Sub Ledger Master
    • Fire NOC
      • Fire NOC Master Data Templates
        • Building Usage Type
        • Building Sub Usage Type
        • Fire Station Master
        • Areas Served Master
        • Fire Station Mapping
        • Fire NOC Fee
      • Fire NOC User Manual
        • Fire NOC Citizen User Manual
        • Fire NOC Employee User Manual
    • DIGIT Service Configuration
      • Core Services
        • Workflow Services
        • Location Services
        • User Services
        • Access Control Services
        • PDF Generation Service
        • MDMS (Master Data Management Service)
        • Payment Gateway Service
        • User Session Management In DIGIT
        • Indexer Service
        • URL Shortening Service
      • Business Service
        • Bill Amendment
      • Municipal Service
        • PGR Services 2.0
          • PGR Migration
        • Trade-License Service
        • BPA Service
          • BPA Service Setup and Configuration
          • BPA Calculator Service
          • Land Services
          • Noc Services
      • Utilities
    • Product FAQs
  • Configuration Guide
    • Git Repos
    • Setting up DIGIT
      • Configuring InfraOps
      • Setting up DIGIT Environment
      • Email And SMS Setup
      • FileStore Setup
      • Setting Up SSL Certificate
      • Periodic Log Cleanup
    • Setting up Master Data
      • MDMS Overview
      • Configuring Tenants
      • Configuring Master Data
      • Adding New Master
      • State Level Vs City Level Master
    • Master Data Collection Templates
      • Environment Setup
        • State Level Setup
          • Tenants Information
          • SMS Account Configuration
          • Email Account Configuration
          • Google Play Store Account
          • Payment Gateway Configuration
          • POS Integration Configuration
          • Domain Name Configuration
          • SSL Configuration
          • ULB Departments
          • ULB Designations
          • Localization
          • Google Map Configuration
        • ULB Level Setup
          • Boundary Hierarchies
          • Boundary Data
          • Cross Hierarchy Mapping
          • ULB Bank Accounts
      • Module Setup
        • Web Portals Templates
          • State Portal
          • ULB Portal
        • HRMS Data Templates
          • User Roles
          • System Users
        • Billing And Payments Data Templates
          • Tax Heads
          • Receipt Format
          • Demand Bill Format
        • DSS Data Templates
          • KPI Acceptance
        • Workflow Data Templates
          • Workflow Actions
          • Workflow Levels
          • Workflow Process
          • Workflow Notifications
        • Common Configuration Details
          • Standard Document List
          • Service Document Mapping
          • Checklist
          • Configuring Data FAQs
    • Configuring Workflows
      • Setting Up Workflows
      • Configuring Workflows For An Entity
    • Configuring Services
      • API Dos and Don'ts
      • Setting Up Service Locally
      • Configuring New Reports
        • Types Of Reports Used In Report Service
        • Impact Of Heavy Reports On Platform
      • Customizing PDF Notices And Certificates
        • Integration Of PDF In UI For Download And Print PDF
        • Customizing PDF Receipts & Certificates
    • Persister Configuration
    • Indexer Configuration
    • Setting up a Language
      • Adding New Language
      • Setting Up Default Language For SMS & Emails
    • Configuring Localization
      • Setup Base Product Localization
      • Configure SMS and Email
    • Setting Up SMS Gateway
      • Using The Generic GET & POST SMS Gateway Interface
    • Configuration FAQs
    • Setting Up eDCR Service
    • Adding Roles To System
    • Mapping Roles With APIs
    • DSS Configuration And Setup
      • Building New Dashboards
    • Setting Up Finance Service
    • Adding New APIs For Access
    • Deployment Of App on Play Store
  • Customization Guide
    • Frontend/UI
    • DIGIT Customization
      • API Do's & Don'ts
      • Writing A New Customer
      • Enhancing Existing Service
  • Deployment Guide
    • Setup Requirements
      • Tech Enablement Training - Essential Skills and Pre-requisites
      • DIGIT Rollout Program Governance
      • DevOps Skills Requirements
      • Infra Requirements
      • Team Composition for DIGIT Implementation
      • Infra Best Practices
      • Operational Best practices
      • Why Kubernetes for DIGIT
    • Supported Clouds
      • Google Cloud
      • Azure
      • AWS
      • VSphere
      • SDC
      • NIC
    • Deployment - Key Concepts
      • Security Practices
      • CI/CD
      • Readiness & Liveness
      • Resource Requests & Limits
    • Understanding ERP Stack
      • ERP Monolithic Architecture
      • ERP Hybrid Architecture
      • ERP Coexistence Architecture
      • APMDP-HYBRID-INFRA-ARCHITECTURE
      • eGov SmartCity eGovernance Suite
      • ERP Deployment Process
      • ERP Release Process
      • ERP User Guide
    • Deploying DIGIT Services
      • Deployment Architecture
      • Routing Traffic
      • Backbone Deployment
    • Troubleshooting
      • Distributed Tracing
      • Logging
      • Monitoring & Alerts
  • Training Resources
    • Training Videos
  • Partner Support
    • eGov Enablement Support for DIGIT
    • Troubleshooting Guide
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On this page
  • Introduction
  • Data Table
  • Procedure
  • Data Definition
  • Steps to fill Data
  • Checklist
  • Entity Specific Checklist
  • Attachment

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  1. Configuration Guide
  2. Master Data Collection Templates
  3. Module Setup
  4. DSS Data Templates

KPI Acceptance

Introduction

Key Performance Indicators(KPI) are a way of showing certain insights from the data available which would help the key management authorities to take important business decisions in order to improve the business, enhance the business process and help the people improve the way of functioning. This exercise largely becomes dependent on the data.

The insight could be shown in various available forms such as line graph, bar graph or a tabular format.

Data Table

Sr. No

Module*

KPI Chart Type*

Description*

PGR

Line Chart

Showing the status of closed complaints over a year month-wise

Pie Chart

Showing the various type of complaints

Metric

Showing the rate of different complaint status by percentage in a tabular format

2.

Property Tax

Horizontal Bar Graph

Showing the various information about property application status month-wise over a year

Procedure

Data Definition

Sr. No.

Column Name

Data Type

Data Size

Mandatory

Description

1

Module Name

Text

256

Yes

The name of the module for which the KPI chart types have to be defined

2

KPI Chart Type

Text

256

Yes

The type of chart which has to display information

3

Description

Text

256

Yes

A brief description of the information that the chart has to display. Steps to fill Data

Steps to fill Data

  1. Download the data template attached to this page.

  2. Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.

  3. In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.

  4. Present the client with information about various available chart types.

  5. Show the client how the various KPI’s will look on the web page by showing the reference page from the attachments.

  6. After which the gather the information for various chart types and the information that the chart types have to display in the description column.

  7. Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.

Checklist

This checklist covers all the activities which are common across the entities.

Sr. No.

Checklist Parameter

Example

1

Make sure that each and every point in this reference list has been taken care of

Entity Specific Checklist

This checklist covers the activities which are specific to the entity:

Sr. No.

Checklist Parameter

Example

Make sure that the chart types are chosen from the list of available chart types from the attachment section

-

Attachment

PreviousDSS Data TemplatesNextWorkflow Data Templates

Last updated 4 years ago

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All content on this page by is licensed under a .

Checklist
​
eGov Foundation
Creative Commons Attribution 4.0 International License
Creative Commons License
9KB
configurable-data-template-kpi-acceptance-v1.xlsx
Configuration Data Template
9KB
configurable-sample-data-kpi-acceptance-v1.xlsx
Sample Data
9KB
list-of-available-chart-types-v1.xlsx
List of Available Chart Types
617KB
sample-pgr-dashboard.pdf
pdf
Sample PGR Dashboard