DIGIT Urban
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v2.3
v2.3
  • DIGIT
  • Training Event
  • Architecture
  • Roadmap
  • Release Notes
    • MDMS Configuration & Service Build Updates
    • FSM Release Notes
    • HRMS Release Notes
    • EDCR Release Notes
    • Bill Amendment Release Notes
  • Products & Modules
    • mCollect (MCS)
      • mCollect Master Data Templates
        • Service Category
        • Service Sub Category
        • Service Sub Category GL Code Mapping
      • mCollect Roadmap
      • mCollect User Manual
        • MCS Citizen User Manual
        • MCS Employee User Manual
    • Trade License (TL)
      • TL Brochure
      • TL Roadmap
      • TL Module Functional Specifications
      • TL Workflows
      • TL Implementation Guide
      • TL Master Data Templates
        • Trade Type
        • Trade Sub Type
        • Trade Category
        • Trade License Fee
        • Structure Sub Type
        • Structure Type
        • Trade License Document Attachment
      • TL Service Configuration
      • TL User Manual
        • Citizen User Manual
        • Employee User Manual
      • TL Demo Script
    • Public Grievances & Redressal (PGR)
      • PGR Brochure
      • PGR Roadmap
      • PGR Module Functional Specifications
      • PGR Workflows
      • PGR Master Data Templates
        • Grievance Type
        • Grievance Sub Type
      • PGR Service Configuration
        • PGR Migration
      • PGR Implementation Guide
      • PGR User Manual
        • Complaint Types List
        • Employee User Manual
        • Citizen User Manual
      • PGR Demo Script
    • Property Tax
      • PT Brochure
      • PT Roadmap
      • PT Module Functional Specifications
      • PT Workflows
      • PT Implementation Guide
      • PT Master Data Templates
        • Mutation Fee
        • Rebate Rates
        • Penalty Rates
        • Interest Rates
        • Tax Rates
        • Unit Rates
        • Special Category Documents
        • Owner Special Category
        • Ownership Sub Category
        • Ownership Category
        • Usage Category Detail
        • Road Type
        • Construction Type
        • Property Type
        • Property Sub Type
        • Usage Category Major
        • Usage Category Minor
        • Usage Category Sub Minor
      • PT Data Migration
      • PT User Manual
        • Citizen User Manual
        • Employee User Manual
    • Water & Sewerage (W&S)
      • W&S Module Functional Specifications
      • Sewerage Charges Master Data Templates
        • Sewerage Rates
        • Sewerage Penalty Rates
        • Sewerage Interest Rates
      • Water Charges Master Data Templates
        • Water Rates (Metered)
        • Pipe Size Types
        • Water Source Types
        • Water Rates (Non-Metered)
        • Water Penalty Rates
        • Water Interest Rates
      • W&S User Manual
        • W&S Citizen User Manual
        • W&S Employee User Manual
    • Online Building Plan Approval System (OBPAS)
      • OBPAS Module Functional Specifications
      • OBPAS Master Data Templates
        • Fee Structure
        • NOC Departments
        • Stakeholders Type
        • List Of Services
        • Service-Wise Documents
        • Building Occupancy
        • Building Sub Occupancy
        • Building Usage
        • Inspection Checklist
        • Town Planning Schemes
      • OBPAS Brochure
      • OBPAS User Manual
        • OBPAS Citizen User Manual
        • OBPAS Employee User Manual
    • Faecal Sludge Management (FSM)
      • FSM Service Configuration
      • FSM Calculator v1.0
      • FSM Vendor Registry v1.0
      • FSM Vehicle Registry v1.0
      • FSM User Manual
        • Citizen User Manual
        • Employee User Manual
        • DSO User Manual
        • Septage Treatment Plant Operator User Manual
    • Finance
      • Finance Implementation Guide
      • Finance User Manual
        • Employee User Manual
        • Admin User Manual
        • Finance Reports Manual
      • Finance Module Functional Specifications
      • Finance Master Data Templates
        • Bank Account
        • Chart Of Accounts
        • Funds
        • Function
        • Contractors
        • Suppliers
        • Schemes
        • Sub Schemes
        • Banks
        • Bank Branch
        • Deduction
        • Opening Balances
        • Sub Ledger Category
        • Sub Ledger Master
    • Fire NOC
      • Fire NOC Master Data Templates
        • Building Usage Type
        • Building Sub Usage Type
        • Fire Station Master
        • Areas Served Master
        • Fire Station Mapping
        • Fire NOC Fee
      • Fire NOC User Manual
        • Fire NOC Citizen User Manual
        • Fire NOC Employee User Manual
    • DIGIT Service Configuration
      • Core Services
        • Workflow Services
        • Location Services
        • User Services
        • Access Control Services
        • PDF Generation Service
        • MDMS (Master Data Management Service)
        • Payment Gateway Service
        • User Session Management In DIGIT
        • Indexer Service
        • URL Shortening Service
      • Business Service
        • Bill Amendment
      • Municipal Service
        • PGR Services 2.0
          • PGR Migration
        • Trade-License Service
        • BPA Service
          • BPA Service Setup and Configuration
          • BPA Calculator Service
          • Land Services
          • Noc Services
      • Utilities
    • Product FAQs
  • Configuration Guide
    • Git Repos
    • Setting up DIGIT
      • Configuring InfraOps
      • Setting up DIGIT Environment
      • Email And SMS Setup
      • FileStore Setup
      • Setting Up SSL Certificate
      • Periodic Log Cleanup
    • Setting up Master Data
      • MDMS Overview
      • Configuring Tenants
      • Configuring Master Data
      • Adding New Master
      • State Level Vs City Level Master
    • Master Data Collection Templates
      • Environment Setup
        • State Level Setup
          • Tenants Information
          • SMS Account Configuration
          • Email Account Configuration
          • Google Play Store Account
          • Payment Gateway Configuration
          • POS Integration Configuration
          • Domain Name Configuration
          • SSL Configuration
          • ULB Departments
          • ULB Designations
          • Localization
          • Google Map Configuration
        • ULB Level Setup
          • Boundary Hierarchies
          • Boundary Data
          • Cross Hierarchy Mapping
          • ULB Bank Accounts
      • Module Setup
        • Web Portals Templates
          • State Portal
          • ULB Portal
        • HRMS Data Templates
          • User Roles
          • System Users
        • Billing And Payments Data Templates
          • Tax Heads
          • Receipt Format
          • Demand Bill Format
        • DSS Data Templates
          • KPI Acceptance
        • Workflow Data Templates
          • Workflow Actions
          • Workflow Levels
          • Workflow Process
          • Workflow Notifications
        • Common Configuration Details
          • Standard Document List
          • Service Document Mapping
          • Checklist
          • Configuring Data FAQs
    • Configuring Workflows
      • Setting Up Workflows
      • Configuring Workflows For An Entity
    • Configuring Services
      • API Dos and Don'ts
      • Setting Up Service Locally
      • Configuring New Reports
        • Types Of Reports Used In Report Service
        • Impact Of Heavy Reports On Platform
      • Customizing PDF Notices And Certificates
        • Integration Of PDF In UI For Download And Print PDF
        • Customizing PDF Receipts & Certificates
    • Persister Configuration
    • Indexer Configuration
    • Setting up a Language
      • Adding New Language
      • Setting Up Default Language For SMS & Emails
    • Configuring Localization
      • Setup Base Product Localization
      • Configure SMS and Email
    • Setting Up SMS Gateway
      • Using The Generic GET & POST SMS Gateway Interface
    • Configuration FAQs
    • Setting Up eDCR Service
    • Adding Roles To System
    • Mapping Roles With APIs
    • DSS Configuration And Setup
      • Building New Dashboards
    • Setting Up Finance Service
    • Adding New APIs For Access
    • Deployment Of App on Play Store
  • Customization Guide
    • Frontend/UI
    • DIGIT Customization
      • API Do's & Don'ts
      • Writing A New Customer
      • Enhancing Existing Service
  • Deployment Guide
    • Setup Requirements
      • Tech Enablement Training - Essential Skills and Pre-requisites
      • DIGIT Rollout Program Governance
      • DevOps Skills Requirements
      • Infra Requirements
      • Team Composition for DIGIT Implementation
      • Infra Best Practices
      • Operational Best practices
      • Why Kubernetes for DIGIT
    • Supported Clouds
      • Google Cloud
      • Azure
      • AWS
      • VSphere
      • SDC
      • NIC
    • Deployment - Key Concepts
      • Security Practices
      • CI/CD
      • Readiness & Liveness
      • Resource Requests & Limits
    • Understanding ERP Stack
      • ERP Monolithic Architecture
      • ERP Hybrid Architecture
      • ERP Coexistence Architecture
      • APMDP-HYBRID-INFRA-ARCHITECTURE
      • eGov SmartCity eGovernance Suite
      • ERP Deployment Process
      • ERP Release Process
      • ERP User Guide
    • Deploying DIGIT Services
      • Deployment Architecture
      • Routing Traffic
      • Backbone Deployment
    • Troubleshooting
      • Distributed Tracing
      • Logging
      • Monitoring & Alerts
  • Training Resources
    • Training Videos
  • Partner Support
    • eGov Enablement Support for DIGIT
    • Troubleshooting Guide
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On this page
  • Introduction
  • Data Table
  • Procedure
  • Data Definition
  • Steps to fill data
  • Checklist
  • Attachments

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  1. Configuration Guide
  2. Master Data Collection Templates
  3. Module Setup
  4. Workflow Data Templates

Workflow Actions

Introduction

Workflow action defined as an activity which is performed by a workflow user on a service request/ application during the workflow. All the workflow actions are predefined and performed a well-defined job once performed.

In its nature actions are not configurable, only the localization of actions is permissible as a configuration.

Data Table

S. No.

Action

Description

Module(s)

1

Initiate

The action will start the application for citizen and CEMP

Trade Licenses, Property Tax, Building Plan Approval

2

Edit

Using this action the application can be opened in editable form and any changes can be performed

Trade Licenses, Property Tax, Building Plan Approval

3

Submit

This action will freeze the application from citizen or CEMP and proceed further for workflow

Trade Licenses, Property Tax, Building Plan Approval

4

Verify and Forward

This action will proceed application to the next stage of the workflow process and also assigns tasks to the next user in the workflow (if needed)

Trade Licenses, Property Tax, Building Plan Approval

5

Pay

This action will help to pay application fees

Trade Licenses, Property Tax, Building Plan Approval

6

Approve

This action will be the last stage of application workflow which will grant permission for a specific application

Trade Licenses, Property Tax, Building Plan Approval

7

Activate connection

This action will create a consumer no. against the application and demand generation can start

Water and Sewerage Charges

8

Reject

This action will reject the application, the application rejected can’t be processed further or with the help of it, citizens can not re-apply. He has to start a new application next time.

Trade Licenses, Property Tax, Building Plan Approval

9

Send Back

An actor can assign back the application to the previous state if any edits/changes are required

Trade Licenses, Property Tax, Building Plan Approval

10

Send Back to Citizen

An actor can assign back the application to the citizen if any edits/changes are required

Trade Licenses, Property Tax, Building Plan Approval

11

View

Anyone in the workflow can view the application and task details

Trade Licenses, Property Tax, Building Plan Approval

12

Comment

Comments can be recorded before any action is taken which can change the state of the application

Trade Licenses, Property Tax, Building Plan Approval

13

Download/ Print

Download/Print of any artefacts can be configured as per the requirement for application processing

All Modules

14

Forward

This action will not create any bill but will be forwarded to the next level review and approve

Finance

15

Create and Approve

In this action, the user who initiates the action can create and approve the bill. (Here there should a threshold amount to be set up)

Finance

16

Save

In this action, the approver can Save the bill before it is approved or rejected

Finance

17

Verify and Approve

This action will help the approver to approve the bill if he/she feels all the information is updated correctly

Finance

18

Reject

This action will help the approver to reject the bill if he/she feels all the information is not correct and may need further clarification.

Finance

19

Send back to Assistant

This action will help to send back the notification on the bill is rejected from the approver

Finance

20

Cancel

This action will help the approver to cancel the bill if he/she feels that the bill need to be rejected

Finance

Procedure

Actions are standard and are not configurable, hence the template, data definition and standard procedure to fill the template are not needed. This page is created to provide the information and helping the defined workflow process.

Data Definition

Not applicable

Steps to fill data

Not applicable

Checklist

Not applicable

Attachments

Not applicable

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Last updated 4 years ago

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