FSM Release Notes

FSM module release details

Overview

Emptying of septic tank / Pit (Desludging) request can be created by the citizen online which will be processed by the ULB. The processed request will then be assigned to a particular desludging operator post payment of desludging charges by the citizen.

The desludging operator then completes the emptying task on the ground and transports the faecal sludge to the designated septage treatment plant where a plan operator updates the vehicle log and septage dumped at the plant.

Release Highlights

1. Citizen

   1. Create Emptying of septic tank/pit application

   2. View status of the application

   3. Make payment for an application

   4. Rate the service

2. Employee

   1. Create Emptying of septic tank/pit application

   2. Update application

   3. Make payment for an application

   4. Assign/Re-assign DSO for an application

   5. Complete request on behalf of DSO

3. Desludging operator

   1. Assign vehicle to a request

   2. Decline a request

   3. Complete request

4. FSTP Operator

   1. Update vehicle log

Release Features

Key Feature	Description
Create Emptying of septic tank/pit request	Feature to allow the citizen to create desludging(emptying of septic tank/pit ) application online or at ULB counters.
Make payment for a request	Allow citizen to make payment for a request either online or through ULB counters
Update application and Generate demand	ULB employee can modify the application created if required and update the demand/charges that the citizen should pay for the request raised.
Assign DSO to a request	ULB employee will assign the request to a particular registered DSO (desludging operator) based on the availability of the vehicle
Re-assign DSO to a request	ULB employee can reassign a request if the assigned DSO declines the request under some unavoidable circumstances.
Cancel the request	ULB employee can cancel the request for data entry mistakes
Reject the request	Reject the request which is invalid or doesn’t have the proper information to process the request
DSO Assign vehicle and completes the request	DSO can tag a vehicle to a request which is assigned to him, process and update the volume of septage collected at the site and complete the request.
Update Vehicle log by FSTP / SeTP Operator	The septage which is collected at the site would be transported to the Septage treatment plant where the plant operator can update the vehicle entry time to the plant and the volume of septage dumped at the plant.

Known Issues

None

Upcoming Release Features

• Dashboard and Reports

Reference Doc Links

Doc Links	Description
Help Manual	User manual for citizens, DSO, SeTPO, and Employee

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