Bill Amendment Release Notes

Bill amendment release details

Overview

Bill Amendment is a platform-level feature that can be used to create credit/ debit notes against a consumer for a configured service. Demand revision required due to out of system calculations i.e. tax exemptions, court case settlements, one-time settlement schemes can be performed using this feature.

Release Highlights

1. Workflow-based application approval system for better accountability of demand revision.

2. Artifact generation in the form of credit/debit note for record purposes

3. Auto application of note amount into latest or upcoming bills

Release Features

Key Feature	Description

Key Feature	Description
Application initiation	Respective modules can be configured to leverage the Bill Amendment feature (By default W&S is configured with Bill Amendment ) Configured module Tax Heads will be auto-populated and respective credit/ debit amounts can be filled against those tax heads. Dynamic document upload and data fields captured depending on the ‘demand revision basis’. Applications for the creation of credit/ debit notes to revise citizen dues can be initiated from the employee login Search page to fetch consumer for whom the application needs to be initiated Search page to track and process the applications
Workflow-based application process	Default workflow has two roles, i.e. Initiator and Approver Different employees can be created and provided access for above roles After the application is initiated and submitted, it goes for approval After the application is approved credit/ debit note is generated
Artifacts	Credit/ Debit note PDF is generated after approval and stored as a part of the application, which can always be accessed from the download section of ‘application summary’ page
Application of note amount	The note amount will be auto-applied against the same consumer in the current bill, if pending dues are present. Otherwise, it will be applied in the upcoming bill.

Known Issues

Upcoming Release Features

1. New UI for better accessibility

2. Application initiation from the citizen side

3. Extending this feature to deal with the current year and previous year items

Reference Doc Links

Doc Links	Description

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