Roadmap
Key themes and deliverables
Roadmap Overview
Commitment and transparency are deeply ingrained values defining our product development approach. We are constantly developing new capabilities to facilitate the digital transformation of our cities. Take a glimpse into our DIGIT Roadmap to learn more about our upcoming tools and features.
Theme | Description |
Deepen the Impact of Urban Missions | Product feature enhancements and concentrated focus on increasing adoption |
Champion New Societal Missions | New products to address the sanitation issues facing urban areas and public finance management solutions |
Improve Usability and Accessibility | Create integrated user experience with a key focus on flexibility, accessibility, quality of service; Optimized user experience |
Enhance Platform Capabilities | Adopt improvements on the platforms that will address some key issues like privacy, security as well as adding new capabilities like GIS |
Drive Product Research and Innovation | Identify high-impact research and product innovation areas through validation, understanding the domain, and processes involved |
Quarter 1 - April to June 2021
Release Date: 01/06/2021 | Beta date: | GA date: |
Property Tax -
Open dashboards for citizens - Public dashboards with tax defaulter's info, documents required to avail services, open payments and more
Standardized reports - Out of box report and dashboard for the product as a partner enablement initiative
Receipt cancellation - Upgrade the UI and UX for the remaining use cases to provide uniform UX to the citizens and employees across all products.
Arrear breakup
UX revamp - interface changes designed to enhance usability and performance
Pending dues
Historical or past data about the property
Online Building Plan Approval System (OBPAS) -
eDCR productization to enable conversion from dxf to pdf - redrawing the required diagrams from the composite input Plan with endpoints referred for taking a measurement and displaying the actual measured value in a different color
Public Grievances & Redressal (PGR) -
Reap benefit integration
mCollect -
Standardized reports - Out of box report and dashboard for the product
Finance -
Receipt Changes. Multi-bank, SL wise recording - Allow multiple bank mapping to a business service
Adoption & Enhancements
Auto escalation on breach of SLA
Standardization (ontologies/localization/workflow)
PII audit across all products
Identify gaps in privacy across roles and use cases
Kibana dashboards for products
Intuitive UI elements for added ease and convenience
Quarter 2 - July to September 2021
Release Date: 01/06/2021 | Beta date: | GA date: |
Property Tax -
Simplified Push Payments BBPS, demand base system - Internalize BBPS integration in the product and enable out of box implementation to increase citizen-led payment
Implementing registry principles in PT - Identify and plug the gaps in the current PT registry
Data uploader using excel files - User interface to allow the upload of legacy data excel files to upload legacy data in the product
Public Grievances & Redressal (PGR) -
Multi-selection of complaints & bulk action - Employees can select multiple complaints and perform actions (like allocation) in a couple of steps
mCollect -
Collection extension for other services like PT, TL - Enable collection of the core taxes through the mCollect interface
FSM -
Whatsapp POC - WhatsApp as a channel for citizens to request desludging
OCR POC - Use Optical character recognition to get test result info by taking a photograph instead of manually entering the figures
Scheduling - Manage schedule for the desludging vehicles on a daily basis
Standardization and Simplification -
Standardization of Master Data, Configurations, Taxonomies for ease of deployment
Knowledge assets, Tools, Documentation -
Self-help demo setup - product videos to assist users with key module workflows
Product Training material - help links and how-to articles
Quarter 3 - October to December 2021
Release Date: 01/12/2021 | Beta date: | GA date: |
Property Tax -
Capital rules-based assessments supporting the product
Amalgamation of property / Bifurcation of property - feature enhancement to manage amalgamation or division of a property use cases
PGR -
Third-party integration with national or local initiatives - Expand capabilities to allow complaints lodged via National Initiatives (Like Swachta) to be routed to DIGIT's PGR for action
mCollect -
POS integration - Out of box app to integrate with POS machines on the field
Finance -
TP collection reconciliation - Third-party collection reconciliation framework
FSM -
Vehicle tracking - Track the desludging vehicles that are servicing the requests from citizens
Integration with IoT devices - Integrating IoT devices to track performance and assess standards at FSTP plant
FSTP performance tracking - Building capability for the treatment operators to track the performance of various treatment plants
Adoption -
Rollout dashboards
Automating infra uptime and tracking incidences via a dashboard
Bots - CSV to system data transfer
Bots - email id
National dashboard - POC
Mobile app
Findability/access to multiple channels -
Product packaging
Quarter 4 - January to March 2022
Release Date: 01/03/2022 | Beta date: | GA date: |
Property Tax -
Explore PT integration with other departments like stamps and registration - the key objective is to increase the coverage of the property tax base of the ULB and also identify the revenue leakage points in the ULB
FSM -
Abstraction to business models - Abstracting the core components of various business models across containment/transport/treatment/reuse so that any state can use the platform
Marketplace - Having a market place model for emptying & transport to connect desludging operators with citizens
Open dashboards/data (for researchers) - Creating a one-stop solution for accessing key data points in the FSM space
Adoption and Enhancements -
BBPS integration - BBPs has multiple modes of payment - cash, transfer cheques, and electronic modes
Offline to online driven adoption (QR codes, redesign of receipts, etc) - critical in providing awareness of onboarding on the digital medium and a key catalyst for boosting online adoption
Pair with Whatsapp portal - Provide an alternative channel for the citizen to avail services, eliminating the dependency on other traditional channels
IVRS integration - Interactive Voice Response, a phone call based channel for availing services like Grievance Redressal
CSC integration - Inclusion of CSC/ Sewa Kendras as a channel for providing DIGIT services to Citizens
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