KPI Acceptance
Introduction
Key Performance Indicators(KPI) are a way of showing certain insights from the data available which would help the key management authorities to take important business decisions in order to improve the business, enhance the business process and help the people improve the way of functioning. This exercise largely becomes dependent on the data.
The insight could be shown in various available forms such as line graph, bar graph or a tabular format.
Data Table
Sr. No
Module*
KPI Chart Type*
Description*
PGR
Line Chart
Showing the status of closed complaints over a year month-wise
Pie Chart
Showing the various type of complaints
Metric
Showing the rate of different complaint status by percentage in a tabular format
2.
Property Tax
Horizontal Bar Graph
Showing the various information about property application status month-wise over a year
Procedure
Data Definition
Sr. No.
Column Name
Data Type
Data Size
Mandatory
Description
1
Module Name
Text
256
Yes
The name of the module for which the KPI chart types have to be defined
2
KPI Chart Type
Text
256
Yes
The type of chart which has to display information
3
Description
Text
256
Yes
A brief description of the information that the chart has to display. Steps to fill Data
Steps to fill Data
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Present the client with information about various available chart types.
Show the client how the various KPI’s will look on the web page by showing the reference page from the attachments.
After which the gather the information for various chart types and the information that the chart types have to display in the description column.
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
Checklist
This checklist covers all the activities which are common across the entities.
Sr. No.
Checklist Parameter
Example
Entity Specific Checklist
This checklist covers the activities which are specific to the entity:
Sr. No.
Checklist Parameter
Example
Make sure that the chart types are chosen from the list of available chart types from the attachment section
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Attachment
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