DIGIT Urban
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v2.0
v2.0
  • What Is DIGIT Urban?
  • DIGIT Urban Architecture
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        • Employee User Manual
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        • Employee User Manual
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        • Employee User Manual
        • Complaint Types List
      • Property Tax
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        • Employee User Manual
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    • Release Notes DIGIT 2.0
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      • Email And SMS Setup
      • FileStore Setup
      • Setting Up SSL Certificate
      • Periodic Log Cleanup
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      • MDMS Overview
      • Configuring Master Data
      • Adding New Master
      • Configuring Tenants
      • State Level Vs City Level Master
    • Master Data Collection Templates
      • Environment Setup
        • State Level Setup
          • Tenants Information
          • SMS Account Configuration
          • Email Account Configuration
          • Google Play Store Account
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          • POS Integration Configuration
          • Domain Name Configuration
          • SSL Configuration
          • ULB Departments
          • ULB Designations
          • Localization
          • Google Map Configuration
        • ULB Level Setup
          • Boundary Hierarchies
          • Boundary Data
          • Cross Hierarchy Mapping
          • ULB Bank Accounts
      • Module Setup
        • Trade Licenses Templates
          • Trade Category
          • Trade Type
          • Trade Sub Type
          • Trade License Fee
          • Trade License Documents Attachment
          • Structure Type
          • Structure Sub Type
        • Property Tax Data Templates
          • Road Type
          • Construction Type
          • Property Type
          • Property Sub Type
          • Usage Category Major
          • Usage Category Minor
          • Usage Category Sub Minor
          • Usage Category Detail
          • Ownership Category
          • Ownership Sub Category
          • Owner Special Category
          • Special Category Documents
          • Unit Rates
          • Tax Rates
          • Interest Rates
          • Penalty Rates
          • Rebate Rates
          • Mutation Fee
        • PGR Data Templates
          • Grievance Type
          • Grievance Sub Type
          • Routing Matrix
          • Escalation Matrix
        • Fire NOC Data Templates
          • Building Usage Type
          • Building Sub Usage Type
          • Fire Station Master
          • Areas Served Master
          • Fire Station Mapping
          • Fire NOC Fee
        • mCollect Data Templates
          • Service Category
          • Service Sub Category
          • Service Sub Category GL Code Mapping
        • Web Portals Templates
          • State Portal
          • ULB Portal
        • OBPAS Data Templates
          • List Of Services
          • Service-Wise Documents
          • Building Occupancy
          • Building Sub Occupancy
          • Building Usage
          • Inspection Checklist
          • Stakeholders Type
          • Town Planning Schemes
          • NOC Departments
          • Fee Structure
          • eDCR Drawing
        • HRMS Data Templates
          • User Roles
          • System Users
        • Finance Data Templates
          • Chart Of Accounts
          • Funds
          • Functions
          • Contractors
          • Suppliers
          • Schemes
          • Sub Schemes
          • Bank
          • Bank Branch
          • Bank Account
          • Deductions
          • Opening Balances
          • Sub Ledger Category
          • Sub Ledger Master
        • Water Charges Data Templates
          • Pipe Size Types
          • Water Source Types
          • Water Rates (Metered)
          • Water Rates (Non-Metered)
          • Water Penalty Rates
          • Water Interest Rates
        • Sewerage Charges Data Templates
          • Sewerage Rates
          • Sewerage Penalty Rates
          • Sewerage Interest Rates
        • Billing And Payments Data Templates
          • Tax Heads
          • Receipt Format
          • Demand Bill Format
        • DSS Data Templates
          • KPI Acceptance
        • Workflow Data Templates
          • Workflow Actions
          • Workflow Levels
          • Workflow Process
          • Workflow Notifications
        • Common Configuration Details
          • Standard Document List
          • Service Document Mapping
          • Checklist
          • Configuring Data FAQs
    • Configuring Workflows
      • Setting Up Workflows
      • Configuring Workflows For An Entity
    • Configuring Services
      • API Dos and Don'ts
      • Setting Up Service Locally
      • Configuring New Reports
        • Types Of Reports Used In Report Service
      • Customizing PDF Notices And Certificates
    • Setting up a Language
      • Adding New Language
      • Setting Up Default Language For SMS & Emails
    • Configuring Localization
      • Setup Base Product Localization
      • Configure SMS and Email
    • Setting Up SMS Gateway
      • Using The Generic GET & POST SMS Gateway Interface
    • Configuration FAQs
    • Setting Up eDCR Service
    • Adding Roles To System
    • Mapping Roles With APIs
    • Setting Up Finance Service
    • Adding New APIs For Access
  • Customize DIGIT
    • Frontend/UI
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      • Writing A New Customer
    • Services
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      • Business Services
      • Municipal Services
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      • Why Kubernetes for DIGIT
      • Supported Clouds
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On this page
  • Introduction
  • Data Table
  • Procedure
  • Data Definition
  • Step to fill data
  • Checklist
  • Common Checklist
  • Entity Specific Checklist
  • Attachments

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  1. Configure DIGIT
  2. Master Data Collection Templates
  3. Module Setup
  4. Workflow Data Templates

Workflow Process

PreviousWorkflow LevelsNextWorkflow Notifications

Last updated 4 years ago

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Introduction

The workflow process is a set of steps through which information flows in sequence and the which derives the actors are assigned to a step to complete the work defined for that . The states of each level are derived based on the information received from the previous step.

Data Table

Sr. No.

Current State

Workflow Actions

Next State

Role Name

SLA

1

Create and Approve

Approved

Assistant

NA

2

Forward

Pending for Approval

Assistant

NA

3

Pending for Approval

Verify and Approve

Approved

Supervisor

NA

4

Pending for Approval

Save

Pending for Approval

Supervisor

NA

5

Pending for Approval

Reject

Rejected

Supervisor

NA

6

Pending for Approval

Send Back to Assistant

Rejected for Review

Supervisor

NA

7

Rejected for Review

Forward

Pending for Approval

Assistant

NA

8

Rejected for Review

Cancel

Rejected

Assistant

NA

Data given in the above table is sample data.

Procedure

Data Definition

Sr. No.

Column Name

Data Type

Data Size

Is Mandatory?

Definition/ Description

1

Current State

Text

256

Yes

The Current State indicates the stage at which the process of the workflow in progress

2

Action

Reference

64

Yes

The Action indicates the activity that can be performed at the respective stage in the workflow. This refers to Workflow Actions

3

Next State

Text

256

Yes

The Next State is the state in the workflow that gets updated to in the respective stage on performing the action. (Example: assigning the for approval from one person to next person)

4

Role Name

Reference

64

Yes

The role is the different hierarchy of people with designation who are authorized to initiate, approval or rejecting the process. It refers to Workflow Levels

5

SLA

Integer

2

No

The SLA indicates the time-frame within which the action to be completed

Step to fill data

  1. Download the data template attached to this page.

  2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

  3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

  4. Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.

  5. Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Sr. No

Checklist Parameter

Example

1

Make sure that each and every point in this reference list has been taken care of

Entity Specific Checklist

Please discuss with a relevant department head before finalizing the workflow.

Attachments

workflow roles
level
Checklist
27KB
workflowtemplate_v2 (1).xlsx
Workflow Template