Workflow Process

Introduction

The workflow process is a set of steps through which information flows in sequence and the workflow roles which derives the actors are assigned to a step to complete the work defined for that level. The states of each level are derived based on the information received from the previous step.

Data Table

Sr. No.Current StateWorkflow ActionsNext StateRole NameSLA

1

Create and Approve

Approved

Assistant

NA

2

Forward

Pending for Approval

Assistant

NA

3

Pending for Approval

Verify and Approve

Approved

Supervisor

NA

4

Pending for Approval

Save

Pending for Approval

Supervisor

NA

5

Pending for Approval

Reject

Rejected

Supervisor

NA

6

Pending for Approval

Send Back to Assistant

Rejected for Review

Supervisor

NA

7

Rejected for Review

Forward

Pending for Approval

Assistant

NA

8

Rejected for Review

Cancel

Rejected

Assistant

NA

Data given in the above table is sample data.

Procedure

Data Definition

Sr. No.Column NameData TypeData SizeIs Mandatory?Definition/ Description

1

Current State

Text

256

Yes

The Current State indicates the stage at which the process of the workflow in progress

2

Action

Reference

64

Yes

The Action indicates the activity that can be performed at the respective stage in the workflow. This refers to Workflow Actions

3

Next State

Text

256

Yes

The Next State is the state in the workflow that gets updated to in the respective stage on performing the action. (Example: assigning the for approval from one person to next person)

4

Role Name

Reference

64

Yes

The role is the different hierarchy of people with designation who are authorized to initiate, approval or rejecting the process. It refers to Workflow Levels

5

SLA

Integer

2

No

The SLA indicates the time-frame within which the action to be completed

Step to fill data

  1. Download the data template attached to this page.

  2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

  3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

  4. Start filling the data starting from serial no. and complete a record at once. repeat this exercise until the entire data is filled into a template.

  5. Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Sr. NoChecklist ParameterExample

1

Make sure that each and every point in this reference list has been taken care of

Entity Specific Checklist

Please discuss with a relevant department head before finalizing the workflow.

Attachments

Last updated

​All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.