TL User Manual
An illustrative guide to using the TL module
The Trade License (TL) module offers the citizens and governance bodies a convenient and transparent means of processing trade licenses. Trade license is the permission issued by the local governing bodies to carry on specified business or trading activity within the authorized area. It is a mandatory document required to run a business or commercial activity of any type.
Key Features
The TL module enables citizens to apply for trade licenses or renew existing licenses online. It facilitates the governing bodies to validate and approve the license applications.
User Roles
User Role
Scope of Action
Role Description
Citizen
Apply for Trade License
Pay for license
Track status of the license application
Download payment receipts
Individuals and business entities
Counter Employee (CE)
Apply for a Trade License
Complete the Payment for Trade License
Keep a track of the status of the Trade License
Download/Print payment receipts, applications, TL certificate
Counter employees who assist citizens and file new trade license applications or renewal applications on their behalf
Document Verifier (DV)
Verify and forward
Send Back
Edit
Employees responsible for verifying the supporting documents submitted by citizens for new trade license or renewal of existing licenses
Field Inspector (FI)
Verify and forward
Send Back
Reject
Edit
Employees who go on to the field (i.e. location of trade) and physically verifies the information provided by the applicant is correct, checks safety precaution followed by the trade owner
Approver
Approve
Send Back
Reject
Cancel TL
The employee who has the final authority to approve or reject the application
Using TL
This section guides you through the details of using the TL module for each role. Click on the relevant role below to learn more about how to use the TL system.
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