mCollect User Manual

A complete guide to using mCollect module

The mCollect module is designed to facilitate the ULBs process miscellaneous types of payments. Miscellaneous payments may include parking fees, advertising fees, rent, challans, etc. The module objective is to process and record payment collections on account of miscellaneous heads within the ULBs. This makes it easy to track payment receipts and generate reports for administrative purposes.

Key Features

The MCS module enables ULB employees to -

• Capture payment details

• Generate and print payment collection receipts

• Access dashboard analytics

• Generate reports for administration

User roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

User Role	Scope of Action	Role Description
Citizen	Search Receipts Download Receipts Print Receipts	The citizen pays the applicable fees for miscellaneous services through the CEs or FEs
Counter Employee (CE)	Process New Collection Search Receipts Download Receipts Print Receipts	Counter employees collect miscellaneous payments from the citizens online
Field Employee (FE)	Process New Collection Search Receipts Download Receipts Print Receipts	Field employees also collect miscellaneous payments from the citizens on the field

Using MCS

This section guides you through the details of using the MCS module for the defined roles. Click on the relevant role below to learn more about how to use the MCS system.

1. Citizen User Manual

2. Employee User Manual

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