Property Tax - Quick Pay for Citizen

Overview

The Quick Pay feature allows a citizen to quickly view or pay all his pending bills for Property Tax (or any other supported business Service) by clicking links directly from the Digit-UI home screen.

Clicking on the Property Tax link in the Quick Pay section, a user is logged in and redirected to the My Bills Screen. Else, the user has to log in using his mobile number and the OTP sent to the number. The user is redirected to the My Bills screen.

On the My Bills screen, the user finds his pending property Tax bills (displayed as cards) for registered properties. The user can click on the View Details button of the corresponding card to check the detailed bill summary which takes him to the bill details page. There is also a link for the case when the user is unable to find the property tax bills.

The Bill Details screen shows a list of various categories of taxes that are present. After checking the user can select to pay either the full amount or custom amount, which cannot be less than ₹100 and not more than the total tax. These restrictions, however, are customizable as per ULB requirement and can be changed through MDMS.

Click on the Proceed To Pay button redirects the user to the Pay screen. The user is asked to select the payment gateway from a bunch of radio buttons, and then after clicking pay, the user is redirected to the bank payment gateway.

After making a successful payment through the bank gateway, the user is redirected to the response screen which shows the details of the payment and other bill details.

In case the payment fails for any reason the response screen shows the message, that the payment transaction has failed.

Use Case: when user wants to pay for Property for a different mobile number:

My Bills page only displays the properties with pending Taxes, which are associated with the mobile number which is logged in. But if a user wants to search for any other property, then he can click on the link below the My Bills screen which will take the user to the search screen.

On the Search screen, the user can search a property by mobile Number, a unique property ID, or an existing property ID. After mentioning the parameters the search takes the user to the search results screen. Where user can see all the properties with the matching criteria, whether or not they have pending taxes.

From Here on clicking view Details a user is redirected to the bill-details Screen, for the property, just as in the case of My Bills Screen.

Technical Details

My Bills Screen

An MDMS call is made to this page to fetch details based on the defined restrictions such as partial payment is allowed or not, advance payment allowed or not, minimum payable amount etc. for the particular business Service which is supplied into URL.

The MDMS criteria used here for fetching MDMS details are:

{
  "MdmsCriteria": {
    "tenantId": "pb",
    "moduleDetails": [
      {
        "moduleName": "BillingService",
        "masterDetails": [
          {
            "name": "BusinessService"
          },
          {
            "name": "TaxHeadMaster"
          },
          {
            "name": "TaxPeriod"
          }
        ]
        }
      ]
    }
  }

Also, the pending bills are fetched for the citizen for the specific business service using the custom hook, that fetches bill for logged-in mobile number.

On this page, for each business service, there is a configuration stored to define what part of the bill is to be displayed.

The configuration returns an object of structure.

{
        "my-bill": [
          {
            keyValue: "CS_COMMON_AMOUNT_DUE",
            keyPath: [
              (d) => {
                const overdueBy = new Date().getTime() - new Date(d.billDetails[0]?.toPeriod).getTime();
                const days = Math.floor(overdueBy / (86400 * 1000));
                return (
                  <React.Fragment>
                    {"₹" + d["totalAmount"]}
                    {days >= 0 ? (
                      <span className={"card-label-error"} style={{ fontSize: "16px", fontWeight: "normal" }}>{` ( ${t(
                        "CS_PAYMENT_OVERDUE"
                      )} ${days} ${t(days === 1 ? "CS_COMMON_DAY" : "CS_COMMON_DAYS")})`}</span>
                    ) : null}
                  </React.Fragment>
                );
              },
            ],
            fallback: "N/A",
            noteStyle: { fontWeight: "bold", fontSize: "24px", paddingTop: "5px" },
          },
          {
            keyValue: "PT_PROPERTY_ID",
            keyPath: ["propertyId"],
            fallback: "",
          }
        ]
}

Here my-bill key has config for the my-bills screen, this configuration decides what details to show on the card for each service from the bill object returned through fetchBill API.

It is an array of objects, where each object puts the bill detail on the My-Bills bill card.

Each object contains 4 properties ie keyValue, keyPath, fallback, noteStyle. The keynote config is added into the Digit component Registry as getBillDetailsConfigWithBusinessService

Bill Details Screen

It checks for various payment restrictions which are fetched from the MDMS on above mentioned MY Bills description, and also all the tax heads that are to be displayed in the summary are also fetched from the same MDMS.

The structure for payment rule response from the MDMS are -

 {
                   "businessService": "PropertyTax",
                    "code": "PT",
                    "collectionModesNotAllowed": [
                        "DD",
                        "OFFLINE_NEFT",
                        "OFFLINE_RTGS",
                        "POSTAL_ORDER"
                    ],
                    "partPaymentAllowed": true,
                    "minAmountPayable": 100,
                    "isAdvanceAllowed": false,
                    "demandUpdateTime": 86400000,
                    "isVoucherCreationEnabled": true,
                    "billGineiURL": "egov-searcher/bill-genie/billswithaddranduser/_g
}

partPaymentAllowed key when true allows payment less than bill details to be paid otherwise the user can pay only the bill Amount.

minAmountPayable is the minimum bill amount a user can pay.

isAdvanceAllowed if the true user can enter the amount more than the specified.

Payment Screen

The payment screen fetches the payment gateways from an MDMS call.

{
  "MdmsCriteria": {
    "tenantId": "pb",
    "moduleDetails": [
      {
        "moduleName": "DIGIT-UI",
        "masterDetails": [
          {
            "name": "PaymentGateway"
          }
        ]
      }
    ]
  }
}