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v2.6
v2.6
  • DIGIT Urban
  • Access DIGIT
  • Architecture
  • Roadmap
  • Release Notes
    • MDMS Configuration & Service Build Updates
    • Test Cases
    • Property Tax Release Notes
    • Citizen Engagement: Documents Feature Release Notes
    • OBPS Release Notes
  • Source Code-Urban Stack
  • šŸ“˜Product Docs
    • Products & Modules
      • Trade License (TL)
        • TL Brochure
        • TL Roadmap
        • TL Module Functional Specifications
        • TL Workflows
        • TL Implementation Guide
        • TL Master Data Templates
          • Trade Type
          • Trade Sub Type
          • Trade Category
          • Trade License Fee
          • Structure Sub Type
          • Structure Type
          • Trade License Document Attachment
        • TL Service Configuration
          • Trade License Calculator
        • TL Apply Flow UI Details
          • My Applications UI Flow
          • Send Back - Edit UI Flow
          • Trade License Renewal UI Flow
          • Employee Inbox UI Details
          • Employee Search Application Search License UI Flow
          • New Trade License UI Flow
          • Application Details - Trade Details UI Flows
          • Renew Edit Application
        • TL User Manual
          • Citizen User Manual
          • Employee User Manual
        • TL Demo Script
      • Property Tax
        • PT Brochure
        • PT Roadmap
        • PT Module Functional Specifications
        • PT Workflows
        • PT Implementation Guide
        • PT Master Data Templates
          • Mutation Fee
          • Rebate Rates
          • Penalty Rates
          • Interest Rates
          • Tax Rates
          • Unit Rates
          • Special Category Documents
          • Owner Special Category
          • Ownership Sub Category
          • Ownership Category
          • Usage Category Detail
          • Road Type
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          • Property Type
          • Property Sub Type
          • Usage Category Major
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          • Usage Category Sub Minor
        • Property Tax Service
          • Property Mutation & Mutation Calculator
          • PT Update Number & Alternate Number
            • Update Primary Mobile Number & Alternate Mobile Number
          • Assessment of Property
          • PT Calculator
          • Fuzzy Search
            • Fuzzy Search Reindexing
        • PT - Create Property UI Details
          • Edit-Update Property
          • Property Tax - My Applications
          • Property Tax - My Properties
          • Property Tax - Quick Pay for Citizen
          • Create Application - Employee UI/UX Revamp
          • Employee Edit Application Flow
          • Employee - Search Property, Property Details Page & Assessment
          • Employee - Inbox & Application Details
          • Employee Inbox (Old UI)
          • Citizen Mutation Flow
          • Employee - Mutation (Ownership Transfer)
        • PT Data Migration
        • PT User Manual
          • Citizen User Manual
          • Employee User Manual
      • Water & Sewerage (W&S)
        • W&S Implementation Guide
        • W&S Module Functional Specifications
        • Water Services
          • Water Calculator Service
          • Sewerage Service
          • Sewerage Calculator Service
        • Sewerage Charges Master Data Templates
          • Sewerage Rates
          • Sewerage Penalty Rates
          • Sewerage Interest Rates
        • Water Charges Master Data Templates
          • Water Rates (Metered)
          • Pipe Size Types
          • Water Source Types
          • Water Rates (Non-Metered)
          • Water Penalty Rates
          • Water Interest Rates
        • W&S User Manual
          • W&S Citizen User Manual
          • W&S Employee User Manual
      • Public Grievances & Redressal (PGR)
        • PGR Brochure
        • PGR Roadmap
        • PGR Module Functional Specifications
        • PGR Workflows
        • PGR Implementation Guide
        • PGR Master Data Templates
          • Grievance Type
          • Grievance Sub Type
        • PGR Service Configuration
          • PGR Migration
        • PGR User Manual
          • Complaint Types List
          • Citizen User Manual
          • Employee User Manual
        • PGR Demo Script
      • Online Building Plan Approval System (OBPAS)
        • OBPAS Brochure
        • OBPAS Module Functional Specifications
        • OBPAS Implementation Guide
        • OBPAS Master Data Templates
          • Fee Structure
          • NOC Departments
          • Stakeholders Type
          • List Of Services
          • Service-Wise Documents
          • Building Occupancy
          • Building Sub Occupancy
          • Building Usage
          • Inspection Checklist
          • Town Planning Schemes
        • OBPAS DIGIT UI
          • Stakeholder - Registration Flow
          • OBPS-BPA/OC-BPA Employee Flow
            • OBPS Inbox
            • OBPS Search Application
          • OBPS-BPA/OC-BPA Architect
          • OBPS EDCR /OC-EDCR
          • OBPS BPA / OCBPA Citizen
          • Employee - Stakeholder
            • Stakeholder Inbox
            • Stakeholder Search Application
        • OBPAS Service Configuration
          • BPA Service Configuration
          • BPA Calculator Service
          • Setting Up eDCR Service
          • eDCR Integration
          • Noc Services
          • Land Services
        • OBPAS Demo Script
        • OBPAS User Manual
          • OBPAS Citizen User Manual
          • OBPAS Employee User Manual
      • mCollect (MCS)
        • mCollect Roadmap
        • mCollect Master Data Templates
          • Service Category
          • Service Sub Category
          • Service Sub Category GL Code Mapping
        • eChallan UI Details
          • Edit - Cancel Challan
          • Search and Pay Challan
          • mCollect UI Flow
          • Update - Cancel Challan UI Flow
          • Challan Creation
        • mCollect User Manual
          • MCS Citizen User Manual
          • MCS Employee User Manual
      • Faecal Sludge Management (FSM)
        • FSM Service Configuration
          • FSM Implementation - Configuration
          • FSM Calculator v1.0
          • FSM Services
          • FSM Vendor Registry v1.0
          • FSM Vehicle Registry v1.0
          • Legacy/Re-Indexing the FSM Data
          • FSM-DSS Technical Documentation
        • FSM User Manual
          • Citizen User Manual
          • Employee User Manual
          • DSO User Manual
          • Septage Treatment Plant Operator User Manual
      • Finance
        • Finance Module Functional Specifications
        • Finance Implementation Guide
        • Finance Master Data Templates
          • Bank Account
          • Chart Of Accounts
          • Funds
          • Function
          • Contractors
          • Suppliers
          • Schemes
          • Sub Schemes
          • Banks
          • Bank Branch
          • Deduction
          • Opening Balances
          • Sub Ledger Category
          • Sub Ledger Master
        • Finance Service Configuration
          • Finance Collections Voucher Consumer Service
        • Finance User Manual
          • Employee User Manual
          • Admin User Manual
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      • Fire NOC
        • Fire NOC Master Data Templates
          • Building Usage Type
          • Building Sub Usage Type
          • Fire Station Master
          • Areas Served Master
          • Fire Station Mapping
          • Fire NOC Fee
        • Fire NOC Service
          • Fire NOC Calculator Service
        • Fire NOC User Manual
          • Fire NOC Citizen User Manual
          • Fire NOC Employee User Manual
        • NOC DIGIT UI
          • NOC Inbox
          • Application Overview
      • e-Challan Service
        • eChallan Calculator Services
      • HRMS
        • HRMS Employee Create-Edit UI Flow
        • Employee Details UI Flow
        • Employee Activation-Deactivation UI Flow
        • Search Employee By Multiple Criteria UI Flow
        • HRMS Service
        • Employees Count UI Flow
      • Events And Notifications
        • Citizen Flow
        • Employee Flow - Events
        • Employee Flow - Messages
      • Citizen Engagement Module
        • Documents: Implementation Details
      • Current Bill Cancellation UI Flow
        • Bill Details UI Flow
        • Cancel Bill UI Flow
      • Receipt Cancellation UI Flow
        • View Receipt - Cancel UI Flow
      • Auto Escalation UI Flow
      • DSS UI Flow
      • Product FAQs
  • Training Resources
    • Open Events
    • Training Videos
    • Technical Enablement Areas
    • eDCR Training Plan
  • Partner Support
    • eGov Enablement Support for DIGIT
    • Security Guidelines Handbook
    • Troubleshooting Guide
  • ā¹ļøSetup
    • Quickstart
      • 1. Infra Setup
      • 2. Deployment
      • FAQ
    • Full Installation
      • On AWS
        • 1. Pre-requisites
        • 2. Understanding EKS
        • 3. Setup AWS account
        • 4. Infra-as-code (Terraform)
        • 5. Prepare Deployment Config
        • 6. Deploy DIGIT
        • 7. Bootstrap DIGIT
        • FAQ
      • On Azure
        • 1. Pre-requisites
        • 2. Understanding AKS
        • 3. Infra-as-code (Terraform)
      • On GCP
      • On SDC
      • On NIC
    • Open Source Tools used in DIGIT
    • Productionize DIGIT
      • scaling
        • Horizontally Scale DIGIT Services
    • Learn More
      • Setup Requirements
        • Tech Enablement Training - Essential Skills and Pre-requisites
        • Tech Enablement Training (eDCR) - Essential Skills and Prerequisites
        • DIGIT Rollout Program Governance
        • DevOps Skills Requirements
        • Infra Requirements
        • Team Composition for DIGIT Implementation
        • Infra Best Practices
        • Operational Best practices
        • Why Kubernetes for DIGIT
      • Supported Clouds
        • Google Cloud
        • Azure
        • AWS
        • VSphere
        • SDC
        • NIC
      • Deployment - Key Concepts
        • Security Practices
        • CI/CD
        • Readiness & Liveness
        • Resource Requests & Limits
      • Understanding ERP Stack
        • ERP Monolithic Architecture
        • ERP Hybrid Architecture
        • ERP Coexistence Architecture
        • APMDP-HYBRID-INFRA-ARCHITECTURE
        • eGov SmartCity eGovernance Suite
        • ERP Deployment Process
        • ERP Release Process
        • ERP User Guide
      • Deploying DIGIT Services
        • Deployment Architecture
        • Routing Traffic
        • Backbone Deployment
      • Troubleshooting
        • Distributed Tracing
        • Logging
        • Monitoring & Alerts
  • 🫐Configure
    • Configure DIGIT
      • Git Repos
      • Setting up DIGIT
        • Configuring InfraOps
        • Setting up DIGIT Environment
        • Email And SMS Setup
        • FileStore Setup
        • Setting Up SSL Certificate
        • Periodic Log Cleanup
      • Setting up Master Data
        • MDMS Overview
        • Configuring Tenants
        • Configuring Master Data
        • Adding New Master
        • State Level Vs City Level Master
      • Master Data Collection Templates
        • Environment Setup
          • State Level Setup
            • Tenants Information
            • SMS Account Configuration
            • Email Account Configuration
            • Google Play Store Account
            • Payment Gateway Configuration
            • POS Integration Configuration
            • Domain Name Configuration
            • SSL Configuration
            • ULB Departments
            • ULB Designations
            • Localization
            • Google Map Configuration
          • ULB Level Setup
            • Boundary Hierarchies
            • Boundary Data
            • Cross Hierarchy Mapping
            • ULB Bank Accounts
        • Module Setup
          • Web Portals Templates
            • State Portal
            • ULB Portal
          • HRMS Data Templates
            • User Roles
            • System Users
          • Billing And Payments Data Templates
            • Tax Heads
            • Receipt Format
            • Demand Bill Format
          • DSS Data Templates
            • KPI Acceptance
          • Workflow Data Templates
            • Workflow Actions
            • Workflow Levels
            • Workflow Process
            • Workflow Notifications
          • Common Configuration Details
            • Standard Document List
            • Service Document Mapping
            • Checklist
            • Configuring Data FAQs
      • Configuring DIGIT Service Stack
        • Core Services
          • Workflow Services
          • Location Services
          • User Services
          • Access Control Services
          • PDF Generation Service
          • MDMS (Master Data Management Service)
          • Payment Gateway Service
          • NLP Engine Service
          • User Session Management In DIGIT
          • Indexer Service
          • URL Shortening Service
          • XState Core Chatbot
            • XState-Chatbot Integration Document
            • Xstate-Chatbot Message Localisation
        • Business Service
          • Appropriation Service
          • Billing Service
            • Bill Amendment Service Configuration
          • Collection Service
            • Collection Service Migration
            • Collection Service V2
          • Billing Collection Integration
          • Dashboard Analytics - Backend
          • DSS Technical Documentation
          • DSS Dashboard - Technical Document for UI
          • DSS Features Enhancements
          • Technical Script/Steps For Migration Process
          • Bill Amendment
        • Municipal Service
          • Turn-Io-Adapter
          • Inbox Service
        • Utilities
      • Configuring Services
        • Persister Configuration
        • Indexer Configuration
        • Setting up a Language
          • Adding New Language
          • Setting Up Default Language For SMS & Emails
        • API Dos and Don'ts
        • Setting Up SMS Gateway
          • Using The Generic GET & POST SMS Gateway Interface
        • Setting Up Service Locally
        • Configuring Workflows
          • Setting Up Workflows
          • Configuring Workflows For An Entity
          • Workflow Auto Escalation
        • DSS Configuration And Setup
          • Building New Dashboards
        • Configuring New Reports
          • Types Of Reports Used In Report Service
          • Impact Of Heavy Reports On Platform
        • Adding Roles To System
        • Mapping Roles With APIs
        • Deployment Of App on Play Store
        • Adding New APIs For Access
        • FileStore Service
        • Telemetry Service
        • Report Service
        • ID Generation Service
        • Localization Service
        • Email Notification Service
        • SMS Notification Service
        • SMS Template Approval Process
        • Searcher Service
        • Zuul Service
        • User OTP Service
        • eGov OTP Service
        • Persister Service
        • Encryption Service
        • Document Uploader Service
        • Notification Enhancement Based on Different Channels
        • Configuring Localization
          • Setup Base Product Localization
          • Configure SMS and Email
        • DIGIT: Internal Datamart Deployment Steps
        • Customizing PDF Notices And Certificates
          • Integration Of PDF In UI For Download And Print PDF
          • Customizing PDF Receipts & Certificates
      • QA Automation
        • Kafka Consumer Producer Approach
        • Jenkins Setup for Automation
        • Automation Framework Knowledge Base
          • Automation Test Tags
          • Automation Test Reporting
        • State-Level UI Customization
      • Configuration FAQs
    • CI/CD SetUp
      • CI/CD Build Job Pipeline Setup
  • šŸ›ƒCustomize
    • Customize DIGIT
      • Frontend/UI
      • DIGIT Customization
        • API Do's & Don'ts
        • Writing A New Customer
        • Enhancing Existing Service
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​All content on this page by eGov Foundation is licensed under a Creative Commons Attribution 4.0 International License.

On this page
  • Introduction
  • What is needed to build a meaningful logging system in MSA?
  • 1. Use a Unique Id to correlate Requests
  • 2. Centralise Logging data in one place
  • 3. Define the format for logging
  • 4. Log useful/meaningful data
  • 5. Consider storing Personally identifiable information (PII) of your end-users
  • Logging approaches in MSA

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  1. Setup
  2. Learn More
  3. Troubleshooting

Logging

A good/meaningful logging system is a system that everyone can use and understand. How Digit Logging is configured.

PreviousDistributed TracingNextMonitoring & Alerts

Last updated 3 years ago

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Introduction

The logging concern is one of the most complicated parts of our microservices. Microservices should stay as pure as possible. So, we shouldn’t use any library if we can (like logging, monitoring, resilience library dependencies). It means, every dependency can change any time and then usually, we must do that change for the other microservices. There is a lot of work here. Instead of that, we need to handle these dependencies with a more generic way. For logging, the way is the stdout logging. For most of the programming languages, logging to stdout is the default way and probably no additional change required at the beginning.

What is needed to build a meaningful logging system in MSA?

1. Use a Unique Id to correlate Requests

In MSA, services interact with each other through an HTTP endpoint. End users only know about API Contract (Request/Response), and don’t know how exactly do services work.

ā€œA serviceā€ will call ā€œB serviceā€ and ā€œC serviceā€. Once the request chain is complete, ā€œX serviceā€ might be able to respond to the end-user who initiated the request. Let’s say you already have a logging system that captures error logs for each service. If you find an error in ā€œX serviceā€, it would be better if you know exactly whether the error was caused by ā€œA serviceā€ or ā€œC serviceā€. If the error is informative enough for you. But if that isn’t the case, the correct way to reproduce that error is to know all requests and services that involved. Once you implement Correlation Id, you only need to look for that ID in the logging system. And you will get all logs from services that were part of the main request to the system.

2. Centralise Logging data in one place

The application usually adds more features as time goes by. Go along with this, there are so many services will be created new (my project started with 12 services, and now we have 20). These services could be hosted on different servers. Let’s imagine, what will happen if you store logging on different servers? — you will have to access to each individual server to read logs, then trying to correlate problems. Instead, you have everything that you need in one dashboard by centralized logging data in one place. If would save your time so much.

3. Define the format for logging

Applying MSA allows you to use different technology stacks for each service. For example, you can use .Net Core for Buy service, Java for Shipping service and Python for Inventory service. However, it also impacts to log format of each service. It’s even more complicated as some logs need more fields than others.

Based on my experience, I’d like to suggest JSON as a standard format for logging data. JSON allows you to have multiple levels for your data so that, when necessary, you can get more semantic info in a single log event.

4. Log useful/meaningful data

When we see the log one would want to know everything! What? When? Where?… even Who? — don’t think that we need to know exactly which person causes the problem to blame them :) Because, contacting the right person also helps you to resolve issues quicker. You can log all the data that you get. However, let us give some specific fields. This might help to figure out what really need to log.

  • When? — Time (with full date format): It doesn’t require using UTC format. But the timezone has to be the same for everyone that needs to look at the logs.

  • What? — Stack errors: All exception objects should be passed to the logging system.

  • Where? — Besides service name as we using MSA. We also need function name, class or file name where the error occurred. — Don’t guess anything, it might waste your time.

  • Who? — The IP address of the client and user name if any. Make sure don’t use this information to blame your teammates :)

Bear in mind that, logging system is not only for developers. It’s also used by others (system admin, tester…) So, you should consider logging data that everyone can use and understand.

5. Consider storing Personally identifiable information (PII) of your end-users

Logging approaches in MSA

There are two techniques for logging in MSA. Each service will implement the logging mechanism by itself and using one logging service for all services. Both of them have Good and Not Good points. — I’m using both these approaches in my project.

  1. Implement Logging in each service

With this approach, we can easily define the logging strategy/library for each service. For example, with service written by java we can use Log4j.

The problem with this approach is that it requires each service to implement its own logging methods. Not only is this redundant, but it also adds complexity and increases the difficulty of changing logging behaviour across multiple services.

2. Implement central Logging service

If you don’t want to implement logging in each service separately. You can consider implementing a central service for logging. This service will help you with processing, formatting and storing log data.

This approach might help to reduce the complexity of your application. However, you might get lost your log data if that service is down.

Sometimes, you log requests from end-users that contain PII. We need to be careful, it might violate .

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