Apply For New Connection

The Apply for New Connection option allows citizens to submit their applications for new water or sewerage connections. Application forms are submitted through the DIGIT Citizen Portal for further processing and approval for new connections by the ULB employees.

To apply click on Apply for new connection option in the Water & Sewerage service list.	Enter the required parameters in the Search Property page to find the property for which a new connection is to be applied.
Click on the Apply For New Connection button to proceed with a new connection	The system displays a page with the information on the documents required to apply for a new connection. Make sure these documents are available before proceeding with the application. Click on the Next button to move to the application form.
Property Details of the selected property are displayed. Click on View More Details to find additional details.	Check the Same as Owner Details box if the connection holder is the same as the property owner. This will auto-fill the owner details in the Connection Holder Details section.
In case the property owner is not the same as the applicant for the connection, enter the Name, Gender, Mobile Number, Guardian Name, Relationship, Address, and Special Category details for the applicant.	Select the relevant Service Name. Click on the Next button.
Enter the Water Connection Details as applicable. Click on the Next button to proceed.	Enter the Sewerage Connection Details as applicable.
Attach the required documents. Click on the Next button to proceed.	Review the application details on the Summary page before clicking on the Submit button. Click on the edit icon for the relevant section to make any changes.
The application is submitted and the success page is displayed. Click on the Print Water Application option to download and print the application.

Note: The application is processed by the ULB employees who verify the attached documents and carry out field inspections before the final approval. The citizen is allotted a unique consumer number once the application is processed and approved.