Survey Employee User Manual
This section illustrates the steps for employee roles at the ULB level
Employees can
Create New Surveys
Log in to the employee portal using your credential.
Click on the Surveys Inbox option on the home screen.
To create a survey, navigate to the Inbox and click on the New Survey option. Alternatively, you can click on Create New Survey. This opens the survey form page.
By default, one ULB is selected from the dropdown for which the survey is being created. Enter the Survey Name and Survey Description.
Enter the Questions and Question Type from the drop-down list. A maximum of 30 questions can be added.
The Question created can be marked as mandatory by clicking the Required checkbox.
Additional questions can be added to the survey by clicking on the Add Question hyperlink.
Enter the Survey Start Date, Survey Start Time, Survey End Date and Survey End Time details and click on Create Survey button.
The system displays the Survey Created Successfully message along with the Survey ID.
If a survey is created with the same name that already exists, the system displays the Survey name already exists message.
View Surveys
Click on the Surveys Inbox option on the home screen.
This displays all the Surveys created for the city. Click on the Survey Title hyperlink available in the list of surveys Inbox of the employee dashboard.
Or, enter the Survey Name or any other search parameter to search for the application.
Click on the Survey Title hyperlink to open the survey.
Scroll down the survey page to review the filled-in details.
Survey Results
Once the survey is completed, an employee can view the survey results. Click on the Bar Graph hyperlink to view the results.
Employees can view the corresponding citizens' Email and Phone Numbers.
Employees can also view the statistics of the feedback provided.
Edit Surveys
Search for the applications that are Active. Click on the Survey Title to open the survey.
Click on the Take Action button and click on the Edit Survey option.
For Active surveys, only the end date/time and survey description can be edited.
After editing the Survey End Date/Time click on the Edit Survey button.
The system displays the Survey Updated Successfully message along with the Survey ID.
Activate/Deactivate Surveys
Click on the Mark Inactive option to deactivate active surveys.
Click on the Yes, Mark Inactive button.
The system displays the Survey Updated Successfully message along with the Survey ID.
Click on the Mark Active option to activate inactive surveys.
Enter the Survey Start Date/Time and Survey End Date/Time and click on the Save button.
The system displays the Survey Updated Successfully message along with the Survey ID.
Delete Surveys
Click on the Delete button to delete an Active/Inactive Survey.
Click on the Delete button.
The system displays the message Survey Deleted Successfully.
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