TL User Manual

An illustrative guide to using the TL module

The Trade License (TL) module offers the citizens and governance bodies a convenient and transparent means of processing trade licenses. Trade license is the permission issued by the local governing bodies to carry on specified business or trading activity within the authorized area. It is a mandatory document required to run a business or commercial activity of any type.

Key Features

The TL module enables citizens to apply for trade licenses or renew existing licenses online. It facilitates the governing bodies to validate and approve the license applications.

User Roles

User Role	Scope of Action	Role Description
Citizen	Apply for Trade License Pay for license Track status of the license application Download payment receipts	Individuals and business entities
Counter Employee (CE)	Apply for a Trade License Complete the Payment for Trade License Keep a track of the status of the Trade License Download/Print payment receipts, applications, TL certificate	Counter employees who assist citizens and file new trade license applications or renewal applications on their behalf
Document Verifier (DV)	Verify and forward Send Back Edit	Employees responsible for verifying the supporting documents submitted by citizens for new trade license or renewal of existing licenses
Field Inspector (FI)	Verify and forward Send Back Reject Edit	Employees who go on to the field (i.e. location of trade) and physically verifies the information provided by the applicant is correct, checks safety precaution followed by the trade owner
Approver	Approve Send Back Reject Cancel TL	The employee who has the final authority to approve or reject the application

Using TL

This section guides you through the details of using the TL module for each role. Click on the relevant role below to learn more about how to use the TL system.

1. Citizens

2. Counter Employee (CE)

3. Document Verifier (DV)

4. Field Inspector (FI)

5. Approver

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