TL Citizen User Manual

Learn how to apply for new trade license, renew and pay trade license fee

Citizens and CE

Citizens represent individuals, communities, or business entities who are the system end-users. The TL module allows business owners to apply for a trade license online or even apply for renewal of an existing license.

The citizen can also approach the Counter Employee (CE) to submit new TL applications or raise renewal requests for existing licenses.

The Citizen or CE role can -

Apply For New TL

Citizens or CE can apply for a new trade license through the DIGIT web portal or the DIGIT mobile app. To apply for a new TL click on the Trade License card available in the Citizen Services section of the DIGIT home page.

Enter your Mobile Number, Name, and City details. Click on the Continue button.

Enter the OTP received on the given mobile number. Click on Continue. The system validates the details and allows the user to log in to the system with the registered mobile number.

Enter your registered mobile number and the OTP received on the mobile to log in. Click on Continue with Whatsapp button to register your service request using the WhatsApp channel.

Click on the Continue button.

Click on Apply for Trade License.

The initial application screen displays the list of documents that have to be submitted for trade license registration. Scroll through the list and make sure the required documents are scanned and ready for submission online.

Enter the Trade Name. Click on the Next button.

Click on the Yes or No option to indicate the Structure Type of the trading premises. Yes to indicate the trade will run on an immovable structure. And, No to indicate the trade will run on a movable structure.

Select Pucca or Kutcha option to indicate the Building Type. The Building Type option appears if the selected Structure Type in the previous screen is Immovable. In the case of Movable structures, the system displays the Structure Sub Type as Vehicle Type. Select Hand Driven Vehicle or Motor-Driven Vehicle option depending on the trading plans.

Enter the Trade Commencement Date. This date indicates the inception or starting date of the trade.

Select the Trade Category as either Goods or Services in the Trade Units screen. Next, select the appropriate Trade Type and Trade Sub Type from the available drop-down list. Click on Add More Trade Units button to append multiple trading units.

Select Yes or No to indicate if you have any trade accessories.

If Yes, select the applicable Accessory from the drop-down list. Enter the Count for the selected Accessory to provide details on the number of accessories required. The system auto-populates the applicable UOM, if any, for the selected accessory. Enter the UOM value. Click on Add More Trade Accessories button to append multiple accessories.

Enable the Location Finder to allow GPS to track the current location. Or, move the pin to the location manually. Alternatively, you can also enter the location in the Search bar.

The Pincode field gets auto-populated if the location is selected on the map. Else, enter the Pincode of the location details manually. Click on Skip and Continue in case you are unable to provide the Pincode details.

City and Locality/Mohalla fields are auto-populated once the Pincode is entered. Else, select the City and applicable Locality/Mohalla from the drop-down list.

Enter the Street Name and Door No. details.

Provide a Landmark to locate the trading premise.

Select either the Single Owner or Multiple Owners option to indicate the type of ownership in the Ownership Details screen.

Enter the Owner Name. Select the applicable Gender and enter the owner’s Mobile Number.

Enter the Owner’s Address. Check the Same as Trade Address box if the owner’s address and trading address are the same. This will auto-populate the trading address provided earlier.

Upload the documents as required.

Validate the information entered in the application summary screen. Click on Change to modify the information if required. Click on Submit button once the filled-in details are found correct and complete.

The system generates a unique application reference number. Click on Download Acknowledgement Form to download and print the acknowledgement.

Renew Trade License

Citizens can renew their existing trade applications on the DIGIT portal. CE can also apply for TL renewal on behalf of the citizens. To renew TL navigate to the home page and then click on the Trade License option. Click on My Applications. Click on the Renew Trade License option to view the license details for renewal.

The system will display the license details. Click on the Renew button to apply for renewal.

If there are any changes in the trade details, click on the Change button adjacent to the fields before submitting for renewal.

Click on the Submit button once all changes are done and reviewed.

The Trade License is submitted for renewal.

View Application Status & Pay

My Applications option allows applicants to view their applications and track their status.

Click on My Applications.

The screen displays all the applications tagged to the registered mobile number. Click on the View Details button to view the application details. In case the application is pending payment click on View Details & Pay button to make the payment.

The Application Timeline displays the current status and completed actions on the selected application. If the application status shows Pending for Payment, click on the View Details and then the Pay button to initiate payment.

Click on Pay redirects the citizen to the internet banking page and make the payment.

Click on Print Receipt to download the receipt. The citizen can also click on the home page to go back to the home page.